Authentication has become seamless across platforms and has reduced integration time significantly
What is our primary use case?
We use Auth0 Platform for our clients, and we started in 2019, which means we have been using it for around four years.
Auth0 Platform is used for user authentication. We use it for our clients who are using Google authentication. We have integrated with Azure Connect for another client from outside. Basically, we use Auth0 Platform for authentication.
Regarding the flexibility of customizable authentication, we do not have a specific need because we only authenticate, and the endpoint sends the verification, which is really easy. We have even tried SAML connection because another client suggested that there should be more clients with SAML connection.
The impact of Auth0 Platform's centralized, customizable universal login on the user experience is significant because we have to adapt to the client's email since most clients are from Google with a Google IDP. In that case, we use the universal login to separate them and cooperate with that.
We do not utilize the Fine Grained Authorization feature as we only use it for authentication. For authorizations, we use our internal system.
What is most valuable?
The best features of Auth0 Platform are that it is easy to integrate and is cross-platform. We use it with the Angular front end and the UWP application, and it also works with the iOS application, so it is really easy to integrate within the dashboard without any complications.
Regarding the flexibility of customizable authentication, we do not have a specific need because we only authenticate, and the endpoint sends the verification, which is really easy. We have even tried SAML connection because another client suggested that there should be more clients with SAML connection.
What needs improvement?
Auth0 Platform could improve by allowing more than three enterprise connections, as I remember it being three. We are stuck with that because I am not sure how the plan works, but it should be at least five.
The areas for improvement in Auth0 Platform include the UWP functionality, which works fine with the SDK. The support is also good as we read the documents available. In comparison to Keycloak, Auth0 Platform is my ultimate choice due to the ease of integration and strong support when we raise a ticket.
The amount of enterprise accounts could be improved, as that is my concern.
For how long have I used the solution?
We use Auth0 Platform for our clients, and we started in 2019, which means we have been using it for around four years.
What do I think about the stability of the solution?
The reason I rate scalability a seven is not due to downtime, bugs, or glitches, as we have not experienced any. My concern is more about scaling connection-wise. For the last four years, we have not experienced any bugs from Auth0 Platform.
What do I think about the scalability of the solution?
When assessing scalability, I would rate it around a seven, but the plans raise some concerns for me.
Auth0 Platform is scalable, and I would rate it around ten for being able to downsize or upsize based on our requirements.
How are customer service and support?
Auth0 Platform requires maintenance as we have done some updates, and recently we have not done anything. However, we are in touch with Auth0 Platform team for any required security updates.
Maintenance is easy because we can handle everything using their Auth0 Platform configuration site.
I would rate the technical support of Auth0 Platform around nine, as it is one of the perfect supports I have had.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I have been using Keycloak for around two years, and we worked with it for around one year for that project. Now we are not working at the moment, but for the support, we are working on that.
Regarding the use case, we do not use Okta platform; we use Keycloak instead. Okta and Keycloak are two different things.
When comparing Auth0 Platform to other solutions and vendors on the market, it stands out for being easy in terms of integration, which is the main thing as a developer. It supports all the libraries, and when going to Angular, there are NPM packages and the SDK available. In comparison to Keycloak being a free open-source option, I prefer Auth0 Platform.
The pricing of Auth0 Platform is a consideration when choosing the technology. While comparing Auth0 Platform and Keycloak, I note that they are two different things—one is free and the other is paid. Therefore, we cannot directly compare a free option to a paid one, but I prefer Auth0 Platform's pricing.
How was the initial setup?
For others looking to implement Auth0 Platform, I recommend that it is very easy to integrate, and they offer free plans to support everything. While pricing might be slightly higher than other options, the support and documentation provided are perfect. The only concern remains the plans, as small organizations like us just need around four to five connections.
What was our ROI?
I would estimate that the return on investment with Auth0 Platform saves around thirty to forty percent of my time in comparison to integrating with Keycloak.
Modern identity access has unified customer logins and strengthened risk‑based protection
What is our primary use case?
I work with Okta, and I also work with SailPoint, Veza, and IBM tools because I am overseeing many sales engagements, and I must deal with many tools. We are a service company, and we offer different kinds of products to our clients.
For example, there is an enterprise customer XYZ Corporation using Microsoft Azure AD as an IDP, who logs into a multi-tenant HR application through an Auth0 tenant managing connections, RBAC, and tokens. The user visits the HR application and logs in with their email, Auth0 redirects them to Azure AD for authentication, which sends tokens back to Auth0, allowing the user to access the HR app with the roles assigned.
Working on Veza at this stage includes preparation for migrating systems; I will begin this process in the coming months after thorough research and planning.
What is most valuable?
Auth0 Platform from Okta, which is for access management and single sign-on, is basically for dividing modern IM into categories. The first is workforce identity, meaning SSO and access management solutions for users, partners, and temporary employees, which is catered by a traditional Okta Platform. Customer identity speaks about internet application customers, such as logging into an FMCG application through mobile or laptop applications like Flipkart, Amazon, and Alibaba.com. If security is needed for these applications, it is called customer identity and access management solution, CIAM, and requires a different tool because the user base will be in millions or billions. For instance, banking apps and airline applications fall under CIAM solutions, and Auth0 Platform will be implemented for these requirements.
Most integrations will not be done by traditional connectors but by exchanging metadata between the application and Auth0 Platform. Once metadata is exchanged, certificate information and cryptographic keys are also exchanged, making transactions secure. Different methodologies for onboarding users are available, including bulk onboarding and risk score features. If someone logs into a banking app normally from the UK, but they log in from Namibia after stealing a mobile phone, the application detects this change of location as a zero trust model. Policies such as restricting app access based on location can also be implemented using Auth0 Platform, along with self-service user registration features similar to opening a bank account.
Universal login, while I do not think it has a major impact, allows a seamless experience by authenticating multiple app logins from one entry point, which would be particularly useful in healthcare applications.
Auth0 Platform is quite affordable compared to IBM Security Access Verify, which is on the higher end. ForgeRock and Okta are in the same bucket for pricing.
What needs improvement?
Auth0 Platform is not as flexible compared to ForgeRock or IBM Security Access Manager.
Auth0 Platform will only play on the outer boundary of the application. Once the application team requests to handle their entire system and APIs, then only ForgeRock and IBM Security Access Manager can help; Auth0 Platform cannot assist.
The only area for improvement is that Auth0 Platform cannot handle requests for developing APIs for legacy systems, such as mainframe models, where ForgeRock and IBM Security Verify Access can be utilized.
For how long have I used the solution?
I have been dealing with Auth0 Platform for more than one year.
What do I think about the stability of the solution?
I have not experienced any downtime with Okta; in the last one and a half years, including production environments with higher availability setups, the systems ensure uptime.
What do I think about the scalability of the solution?
Auth0 Platform is very scalable, and Okta handles CI/CD deployments effectively to adjust to needs.
Using enhanced features improves multi-tenant management for B2B SaaS.
How are customer service and support?
Customer support from Okta is quite good; I know people personally, and their learning portal is also effective. They need to hire more resources, though, especially as they expand products. Okta is capable of being competitive but is limited due to resource constraints.
I would rate their customer support a nine; I have not seen any complaints.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I have been working recently with Veza through a client looking to replace SailPoint. Veza, acquired by ServiceNow, offers an IM solution at a lower cost by bundling it with the ServiceNow license.
How was the initial setup?
Auth0 Platform is SaaS based. They spin up a tenant for me upon deal closure, and I can access it immediately, establishing different roles for administrative and user purposes to start implementation without delay.
What about the implementation team?
I can enable attack protection in Auth0 Platform, which protects applications from automated attacks such as brute force, credential stuffing, and password spraying by analyzing various detection signals including IP reputation and suspicious login velocity. If a risk is detected, Auth0 Platform can trigger mitigation actions such as blocking requests, initiating captcha challenges, throttling login attempts, and sending logs to SIEM systems.
What was our ROI?
Regarding ROI with Auth0 Platform, they offer various subscription plans including free basic options for a few hundred users, but comprehensive ROI reflects better with the full Okta platform, which is robust in providing a unified security solution. Okta is unique in offering comprehensive services including single sign-on, IGA, privileged access, and endpoint security, making it a worthwhile investment compared to deploying multiple vendors.
What's my experience with pricing, setup cost, and licensing?
Auth0 Platform is quite affordable compared to IBM Security Access Verify, which is on the higher end. ForgeRock and Okta are in the same bucket for pricing.
Which other solutions did I evaluate?
Veza's entire SDK is built on Python, which enhances integration capabilities with AI tools and chatbots. As the market shifts toward cost-effective solutions, especially in expectation of an economic slump, Veza is positioned to gain traction.
What other advice do I have?
Auth0 Platform will only play on the outer boundary of the application. Once the application team requests to handle their entire system and APIs, then only ForgeRock and IBM Security Access Manager can help. Auth0 Platform cannot assist, making Auth0 Platform slightly better in terms of user migration.
Detecting automated traffic is vital for security measures, as it provides end-to-end security. It protects login and signup endpoints and deals with attacks through various implementations, including breach detection.
Simple, Versatile Dashboard with Powerful AI Agents and Apps
What do you like best about the product?
its dashboard and simplicity and diversity of services like authentication and authorization of my applications
What do you dislike about the product?
i dont like the pricing and the platform sometimes stuck
What problems is the product solving and how is that benefiting you?
i like the Passwordless Authentication which help my app users login directly using emails
Fast, Secure Identity Management with Easy MFA and Strong IAM
What do you like best about the product?
We use Auth0 for smooth identity management and it ensure fast and secure authentication.
The MFA feature is easy to setup and makes authentication process easy and fast.
I like that Auth0 also offers freat IAM features which ensures smooth access to business resources/apps/data.
We also leverage Auth0 when it comes to customer identity and access management and I must agree it offers best capabilities.
What do you dislike about the product?
So far Auth0 has been awesome. No serious flaws.
What problems is the product solving and how is that benefiting you?
We use Auth0 to protect identities and to ensures smooth access management. The tool also features amazing SSO and IAM features thus handling access and identity management smoothly.
Secure, Standards-Based Identity with Straightforward, Developer-Friendly Integration
What do you like best about the product?
Auth0 provides a secure, standards-based identity platform with strong support for OAuth2, OIDC, SSO, and MFA, while keeping integration and ongoing management straightforward and developer-friendly.
What do you dislike about the product?
While Auth0 is a powerful platform, some customizations and more advanced features are locked behind higher pricing tiers. Also, when authentication flows get complex, debugging can sometimes feel less transparent and harder to trace.
What problems is the product solving and how is that benefiting you?
Auth0 provides SSO, risk-based authentication, and CIAM out of the box, making it easier to deliver secure, scalable user access without having to build and maintain complex identity infrastructure from scratch.
Auth0: Fast Setup, Flexible Security, and Clear Docs That Scale
What do you like best about the product?
Auth0 makes handling authentication much simpler and more secure without adding unnecessary complexity. What i like best is how quickly you can set up login, signup and social authentication without having to build everything from scratch. It also gives a lot of flexibility with security features like multi-factor authentication, role-based access, and integration with different identity providers. The documentation is clear and the platform scales well as applications grow. Overall, it saves a lot of development time while still keeping security strong and reliable.
What do you dislike about the product?
Auth0 can feel a bit complex once you move beyond basic authentication. There are a lot of settings, rules and configurations, which can be overwhelming at first and take time to fully understand. Another downside is pricing. As your user base grows or you need advance features, costs can increase quickly which may not be ideal for similar teams or early stage products.
What problems is the product solving and how is that benefiting you?
Auth0 solves the tricky problem of building and maintaining secure login and user access systems from scratch. Instead of spending weeks writing and maintaining your own authentication logic, you get a flexible platform that handles sign-ups, logins, social logins, multi factor authentications, SSO and access control out of the box. This means you don't have to reinvent the wheel every time you launch a new app or service. For me, this is super helpful because it takes one of the most complex and security sensitive parts of app development off my plate. I can integrate secure authentication quickly, support different login expertise. It also gives my users a smoother, more reliable login experience, while i spend more time building core features instead of wrestling with identity and access code.
Auth0: The tool to secure user Authentication
What do you like best about the product?
Auth0 offers a good dashboard that shows the setup and management of user authentication
What do you dislike about the product?
Auth0's pricing is expensive, especially for large user bases
What problems is the product solving and how is that benefiting you?
Problems: managing user authentication can be complex and time complexing while Benefit: Auth0 provides a streamlined solution, allowing developers to focus on core application
Effortless Secure Authentication
What do you like best about the product?
What I like best about Auth0 is how quickly it lets teams implement secure authentication without reinventing the wheel. It also offers a great balance between flexibility and ease of use, making complex identity flows manageable.
What do you dislike about the product?
it can become expensive as usage grows, especially for advanced features
What problems is the product solving and how is that benefiting you?
Auth0 handles authentication and security for us so we don’t have to build it ourselves, which saves time and reduces risk.
Effortless Authentication with Room for Growth
What do you like best about the product?
I like Auth0 for its easy authentication, especially for Multi-Factor Authentication use. I find the setup very easy, which is a huge plus. It offers a great dashboard for user analytics, which is really beneficial.
What do you dislike about the product?
There's some pricing concerns since pricing increases with users and content. The console interface can seem overwhelming at first with lots of options and can require deeper learning.
What problems is the product solving and how is that benefiting you?
I use Auth0 for easy authentication, supporting Multi-Factor Authentication, simplifying sign-ons for interactive displays, and detecting anomalies. It offers an easy setup and a great dashboard for user analytics.
Auth0: Simple Setup, Strong Security
What do you like best about the product?
I like the anti-attack system in Auth0, as it helps prevent my business from bot attacks. The authentication system is another feature that works especially well for me. Also, the initial setup was simple.
What do you dislike about the product?
It all works great, no problems with it.
What problems is the product solving and how is that benefiting you?
Auth0 helps me solve authentication issues and prevents my business from bot attacks effectively.
