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Auth0 Platform

Okta, Inc

Reviews from AWS customer

1 AWS reviews
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External reviews

236 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Vincenzo C.

Overall great product, difficult UI

  • November 21, 2019
  • Review provided by G2

What do you like best about the product?
Great UI and services offered for authentication and authorisation services
What do you dislike about the product?
* The documentation is not up to date and confusionari on different parts — and although I've been pointing out the wrong pieces in the Slack channel — nobody listened.
* No support for oAuth2 introspection
What problems is the product solving and how is that benefiting you?
Identity is hard, and Auth0 makes it so easy
Recommendations to others considering the product:
Keep in mind that the documentation might not be up to date or even incorrect


    Sergio A.

Auth0 helped us to improve the customer experience through the adoption of a standard authentication

  • November 21, 2019
  • Review provided by G2

What do you like best about the product?
Auth0 gave us the peace of mind of having a secure and reliable platform with which we resolved, and will resolve, the future challenges in identity issues.

We admire the many code samples that you provide, from the product integration tutorials for the most known technologies (and not so much) to the examples of how to write a rule or a custom database script.
What do you dislike about the product?
All Auth0 documentation would be available in Spanish.
The costs for business customers are a bit high.
For large organizations like ours it is necessary that you provide Long Term Support (LTS) because it is very difficult for us to follow the dynamics that you have for changes and deprecations of features or libraries.
What problems is the product solving and how is that benefiting you?
A recurring problem before using Auth0 was to enable a new user repository to an application, this task took us weeks of work. We can now solve directly on the console with a few clicks and without the need to involve the development sector responsible for that application.

Reducing vulnerabilities in the login flow was something we never thought we would solve, now Auth0 allows us not to worry about these issues.

The adoption of the platform reduced from one month to one week (or even days) the time that we used for authentication and authorization in each project.

We reduced the costs in the projects due to the savings in development time that we dedicated to the security of each application.
Recommendations to others considering the product:
Auth0 is the best option!


    Andreas G.

Auth0 is amazingly flexible and customizable yet having good usablity and simplicity

  • November 21, 2019
  • Review provided by G2

What do you like best about the product?
- Auth0 cares about and gives back to the (open source) community, e.g. with the free plan
- Auth0 develops most of their software/libraries not as proprietary closed source but in the open which improves trust and security
- Auth0's only and main focus is on their external customers and no one else (e.g. in contrast to AAD)
- Auth0 has the best documentation
- Auth0 is the easiest to use (clear separation of APIs and Applications/clients .. which competitors can only dream of)
- Auth0 is the most flexible solution on the market (especially regarding the "last mile")
- Auth0 fits the serverless mindset
- Auth0 has a great customer support
What do you dislike about the product?
- The pricing model must be easier to understand.
e.g. I get asked ...

- why is the price per external active user in "developer pro" ten times higher compared to "developer"?

- why is m2m tokens not included in "developer"?
Because what people told me they are doing in order to avoid the much higher "per user cost" of the "developer pro" plan is to use "users", assigned "permissions" and the "password grant" instead of "m2m apps" and the "client_credentials grant". I dislike this happening very much.

- Auth0 Management Portal's ...
- usability on mobile devices. It's not really adapting to smaller screen sizes.
- application and API search functionality is basically not usable. I'd wish that either the "user and application" seach would work (having a lot of users and apps) and be extended also for APIs or (better) have dedicated search for apps and APIs in the respective overviews .. that would work as well and as fast as the API search that one only gets to use when authorizing a non-interactive app for an API (where you have the search field for the API).

- The user enumeration attack vulnerability when having a database connection's signup functionality enabled (also see support ticket: https://support.auth0.com/tickets/00440353)

- The missing functionality in the Management API regarding Auth0 tenants, e.g. to create, delete etc.

- The missing (tenant-agnostic) logs for operations/events regarding Auth0 tenants, e.g. logs for events like "TenantWasCreated" etc.

- The fact that you can authorize dashboard admins only for either individual apps or EVERYTHING (including the creation of new Auth0 tenants 😳). I'm missing at least some kind of privileges for a group of apps and APIs.
What problems is the product solving and how is that benefiting you?
see also: "What do you like best?", but especially the flexibility one has using rules. In a rule you can go and query legacy systems for authorization information and put those inside the tokens.
Recommendations to others considering the product:
If you're using machine-to-machine communication, ensure to cache your tokens.


    Education Management

Authentication made easy

  • November 21, 2019
  • Review provided by G2

What do you like best about the product?
Finally, we have a authentication as a service platform with a free tier that prevents the entry barrier to add auth in a lot of projects.
What do you dislike about the product?
Sometimes, we have experienced some deprecations, consequently, some changes in our code were required.
What problems is the product solving and how is that benefiting you?
As a lecturer at the university, Auth0 has helped a lot when teaching authentication mechanisms and oAuth protocols. Students are more engaged and willing to add authentication/authorization mechanisms to their projects.


    Andres C.

Outstanding solution for Securing Applications

  • November 20, 2019
  • Review provided by G2

What do you like best about the product?
The integration with multiple solutions/protocols, being able to secure an application with basically any other 3rd-party vendor.
What do you dislike about the product?
Nothing relevant, the product is pretty solid and mature
What problems is the product solving and how is that benefiting you?
- Ease of integration with many other logins
- Standardization on how to secure software applications
- Nice UI to manage security


    Maria Alejandra G.

Auth0 Ambassador

  • November 20, 2019
  • Review provided by G2

What do you like best about the product?
the opportunity to learn more and more about security, and through the Auth0 Ambassador program to help other people acquire this knowledge.
What do you dislike about the product?
Currently, I have found so much support, and so much documentation to help me to grow professionally and technically, that I have not experienced anything negative.
What problems is the product solving and how is that benefiting you?
I have not used it professionally, but I have used it to impart knowledge in communities, and it was inspiring to see that in the last workshop, we had 101 attendees, and the majority did not know about auth0 and were very excited and enthusiastic to learn.


    Sophie H.

Simple Enough Compliance.

  • November 20, 2019
  • Review provided by G2

What do you like best about the product?
Nice controller. JDK library is simple enough
What do you dislike about the product?
Console navigation loses context. It's extremely upsetting. Switching from one search to another deletes what has been written before. I want further support for applications from a stateless model.
What problems is the product solving and how is that benefiting you?
The overall software is easy to integrate and supports properly. The convergence of businesses is cool. The online console is beautiful and gives information, but it sometimes does not suit our calls and it is not pleasant to browse.
Recommendations to others considering the product:
Perhaps follow a little better instructions template.


    Computer Software

Auth0 is a great way to introduce authentication to your application.

  • November 20, 2019
  • Review provided by G2

What do you like best about the product?
Auth0 provides all the tools needed to add authentication to an Angular app (and other JavaScript frameworks) which is what I use most often. The guides and the documentation make it easy to get started in about 15 minutes at the most.
What do you dislike about the product?
I did have a little trouble allowing users to update their profile information and save it to their Auth0 profile, but I was able to figure it out. That part, though, could be more clear to assist users.
What problems is the product solving and how is that benefiting you?
We needed to have people log in to our application and be able to manage their profile. We wanted them to be able to sign up with email and password or with Facebook. Auth0 makes both methods very simple.
Recommendations to others considering the product:
Auth0 is a great tool for securing your application. It has a generous free tier, and great documentation for getting up and running quickly. There is a big community around Auth0 and there are plenty of people willing to help and lend a hand.


    Internet

Easy and secure authentication without the trouble

  • November 20, 2019
  • Review provided by G2

What do you like best about the product?
With Auth0 you can easily add authentication and authorization to any application, without having to fear for a leak of your users personal data
What do you dislike about the product?
Some packages rely on the community that creates these packages, this could lead to unstable software
What problems is the product solving and how is that benefiting you?
I could add authentication and authorization to my applications, something that before required me to write complex logic
Recommendations to others considering the product:
Easy to use, lots of packages available to get you started - especially for JavaScript


    Information Technology and Services

Reduce Hassles for Developers

  • November 20, 2019
  • Review provided by G2

What do you like best about the product?
Auth0 is more developer friendly providing easier documentation for integrating solutions to your applications.
What do you dislike about the product?
May be can include additional support in StackOverFlow. Though it has good presence in Twitter and Auth0 Community portals.
What problems is the product solving and how is that benefiting you?
As I mentioned, Auth0 documentation is the best. With in minutes you can spin up solutions integrating various providers.