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Okta Customer Identity Cloud (powered by Auth0)

Okta, Inc | 1

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185 reviews
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    Professional Training & Coaching

Offload the hard parts of authentication and authorization to the experts.

  • September 09, 2021
  • Review verified by G2

What do you like best about the product?
Full-featured and highly customizable. Auth0 provides confidence that you are secure and adhering to the industry standards and best practices. It's a complete, robust solution with the flexibility to make it what you need. It continues to add features and stay current. They also have great docs and a team that will help answer questions and provide some architecture feedback.
What do you dislike about the product?
Depending on your usage and essential features, it can be somewhat expensive. I do feel that this high level of cost is justified for what you get, but it's not the cheapest solution.
What problems is the product solving and how is that benefiting you?
Standard IAM needs. I mentioned already that helping to ensure that you're using industry standards and best practices in a very complex space is very valuable. This allows you to focus on what you need to create value for your customers without spending valuable development resources managing this area.

    Logistics and Supply Chain

Auth0, nice to go with

  • August 26, 2021
  • Review provided by G2

What do you like best about the product?
B2B and B2C solutions fot organizations.
What do you dislike about the product?
Actually don't have something for dislike.
What problems is the product solving and how is that benefiting you?
Allow users from all business directories to be integrated with platform with SSO option to enable. Manage users, privileges and more .

    Pedro V.

Used in java projects

  • August 24, 2021
  • Review verified by G2

What do you like best about the product?
It is compatible with many platforms and different technologies.
What do you dislike about the product?
It's not so easy to implement as it looks like.
What problems is the product solving and how is that benefiting you?
Login and authentication in one single place.
Recommendations to others considering the product:
Very good experience

    Non-Profit Organization Management

Great solution for JSON Web Token Authentication

  • August 17, 2021
  • Review verified by G2

What do you like best about the product?
We really like how Auth0 works seamlessly with our systems via JWT tokens as well as with traditional web servers like Ruby on Rails.
What do you dislike about the product?
Sometimes the documentation is a bit outdated, or some features get left behind in new versions of libraries.
What problems is the product solving and how is that benefiting you?
The biggest problem we solve is allowing people to have a single login for multiple applications. This works particularly well with JWT tokens and a proxy server such as Caddy Server.

    Computer Software

Bait and switch + bullying - They lost long term business.

  • June 23, 2021
  • Review provided by G2

What do you like best about the product?
N/A - There was very little to like by both sales and operations teams.
What do you dislike about the product?
Quote for renewal was produced 20 days before the renewal deadline. New pricing models doubled the price for a reduction in service consumption. Was bullied on meeting 20-day window to accept the offer or leave service.... There will be no further business personally with this company nor their parent Okta. I am speaking as an individual.
What problems is the product solving and how is that benefiting you?
None that their competitors can't resolve.
Recommendations to others considering the product:
Have an alternative solution ready to run in parallel when you are strong-armed into massive renewal increases.

    Computer & Network Security

Great product really helping solve some of our enterprise issues with identity management

  • June 02, 2021
  • Review provided by G2

What do you like best about the product?
The product has great support across a multitude of applications and services and provides a centralized plug and play authentication authorization platform
What do you dislike about the product?
Nothing to dislike it provides all the services needed
What problems is the product solving and how is that benefiting you?
Currently using the Auth0 solution to help with increased security and reduced setup time for the many different applications and customers access across the product lines

    Davi R.

Very good experience

  • May 27, 2021
  • Review verified by G2

What do you like best about the product?
Auth0 is very easy to use and configure, allowing developers to focus on business requirements. The platform has quick start examples in a good variety of languages and tools and its customer support is very effective.
What do you dislike about the product?
Some docs are outdated and potentially could be misleading. Also, it would be nice to have full enterprise scenarios in the examples.
What problems is the product solving and how is that benefiting you?
Auth0 provides centralized authentication and authorization middleware, making it easy for all applications to behave in a unique way, allowing scalability and easy maintenance.

    Biotechnology

Auth0 falls short with native passwordless integration

  • May 26, 2021
  • Review verified by G2

What do you like best about the product?
Good support to the team when any issues come up
What do you dislike about the product?
There lack of native passwordless integration
What problems is the product solving and how is that benefiting you?
Passwordless integration

    Banking

Auth0 helps with authentication that developers do not have time for.

  • May 26, 2021
  • Review verified by G2

What do you like best about the product?
Auth0 has a lot of authentication options for developers that don't have time to implement their own versions on their systems. It's affordable.
What do you dislike about the product?
Some of the administration options are not available via API, which makes it harder to totally automate auth0. Everything available via the UI needs to be available via API, in fact, it should be in the API first, then the UI.
What problems is the product solving and how is that benefiting you?
Auth0 gives us minute control into our authentication mechanisms
Recommendations to others considering the product:
Auth0 can save you a lot of team and there aren't a lot of viable competitors. Worth giving a shot.

    Utilities

Easy To Work

  • May 26, 2021
  • Review provided by G2

What do you like best about the product?
Easy integration, address customer experience and cybersecurity concerns
What do you dislike about the product?
It has been working for us, with no issues from our end.
What problems is the product solving and how is that benefiting you?
It provides a secure customer portal to integrate our shared services.

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