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Okta Customer Identity Cloud (powered by Auth0)

Okta, Inc | 1

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185 reviews
from G2

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    Paul H.

Quick and easy to implement, robust feature set with plethora of integrations

  • May 26, 2021
  • Review provided by G2

What do you like best about the product?
The CLI tool that allows tying current implementation to version control, and enabling seamless propagation across environments is extremely powerful.
What do you dislike about the product?
Our specific use-case requires more flexibility in terms of branding pages/emails and custom domains to support our whitelabel applications.
What problems is the product solving and how is that benefiting you?
We use it primarily for SSO between applications. As a growth company with significant M&A activity, we have applications in several different languages/frameworks, and Auth0 has SDKs/clients in all of them, making the integration process quick and easy.
Recommendations to others considering the product:
I would highly suggest it to anyone that is considering building their own authentication service. I would also suggest it to anyone considering replacing their existing authentication service. Auth0 is the gold standard in authentication.

    Mahesh S.

One the most intuitive and easy to use IAM system

  • May 19, 2021
  • Review provided by G2

What do you like best about the product?
- Use of Javascript everywhere. It is very easy to alter and extend the Auth0 functionality with a few lines of javascript code.
- Hooks and Rules provide an opportunity to extend every possible authentication workflow.
- The examples given in documentation are so intuitive and easy to use. Most of the time it is a simple copy and pastes without any modification.
- Version control of configuration and easy to deploy among environment with the help of auth0-cli.
- Auth0 provides connectors to connect with almost every possible user data source: either an on-prem or any IAM cloud provider.
- Adherence to Oauth 2.0 protocol and support all the authentication workflow defined by this protocol.
- Easy to write custom extensions to satisfy your business use case.
- Support some of the most used protocols like SAML 2.0 and OpenIDConnect.
- Easy to change the branding of the login screen
What do you dislike about the product?
- Sometimes Auth0 UI does not reflect the latest changes you have made. There is little bit of delay.
- Changes done in one tab affect the changes in another tab. This was the issue with the old UI. Auth0 recently rolled out a new UI. I believe this issue has been taken care of with the new UI.
What problems is the product solving and how is that benefiting you?
- Migrate from an Old and complex Identity Management system CAS to a modernized IAM platform
- A commonplace to store data of all the customers and internal users and easily attach an attribute to separate them out.
- Easily extend the user metadata

    Devin E.

Super responsive & always ready to help

  • May 18, 2021
  • Review verified by G2

What do you like best about the product?
The team is extremely willing to help our team with insights and de-bugging. We have a check in with them quarterly as well as constant communication outside of meetings.
What do you dislike about the product?
There has been a lot of turnover on the team since I have started working with them. This hasn't caused many issues, however it is a bit disconcerting.
What problems is the product solving and how is that benefiting you?
Auth0 is helping us to solve the issue of breached password detection & to identify users with duplicate email addresses.

    Financial Services

We were using Auth0 at Naranja since 3 years ago

  • May 18, 2021
  • Review provided by G2

What do you like best about the product?
Auth0 teams (sales & technical) are always on board to support us.
What do you dislike about the product?
Hard to find something here. Probably cost, but it is more related to our country (Argentina) economy.
What problems is the product solving and how is that benefiting you?
Users authentication and access tokens. MFA and SSO are other features implemented in our digital channels.
Recommendations to others considering the product:
Auth0 also have great developers tools/APIs to improve efficiency based on our company use cases

    Financial Services

It's been great, really allowed us to scale our multi-tenancy app.

  • May 18, 2021
  • Review verified by G2

What do you like best about the product?
The tooling, ease of configuration and user manangement .
What do you dislike about the product?
One of the thing i dislike is the how stages/enviroments work.
What problems is the product solving and how is that benefiting you?
Single Sign On

    Financial Services

Good for developers not for enterprise

  • May 18, 2021
  • Review provided by G2

What do you like best about the product?
Nothing comes to my mind as we have to deal with short comings of auth0 from day to day basis
What do you dislike about the product?
Rate limiting, rules for client credentials and so many issues with not able to access permissions in the rules, no token exchange support, no metrics and alerts of any type. No enterprise-grade features. UI search is so broke that we built cli to search our API's
What problems is the product solving and how is that benefiting you?
User logins and machine to machine flows.
Authentication is better as we don't need to deal with login and security related activities.
Lacks Authorization related features.

    Computer Software

Easy to use

  • May 18, 2021
  • Review provided by G2

What do you like best about the product?
I'm able to see customer details such as what operating system they're using, the location they're logging in from, etc.
What do you dislike about the product?
Are we able to display the website the customer is attempting to log in to? Rather than just the host name?
What problems is the product solving and how is that benefiting you?
I'm able to impersonate a customer and see exactly what they're seeing on their end. I can see what issues they're running into and why (i.e. is it a browser issue? am i able to replicate their issue on my pc/mac? etc.)

    Telecommunications

Developer for enterprise implementation of auth0

  • May 18, 2021
  • Review provided by G2

What do you like best about the product?
Easy to implement and work with l, even we customisation is required
What do you dislike about the product?
Documentation could be better. Having an auth0 contact has helped
What problems is the product solving and how is that benefiting you?
Moving away from a legacy oracle system

    Alex F.

Great for streamlining authentication

  • January 28, 2021
  • Review provided by G2

What do you like best about the product?
Great for streamlining authentication and for implementing new social plugins
What do you dislike about the product?
The redirect is quite clunky and you need a paid version to really do anything meaningful
What problems is the product solving and how is that benefiting you?
Great for streamlining authentication

    Information Technology and Services

It has been awesome and good.

  • January 17, 2021
  • Review provided by G2

What do you like best about the product?
Auth0 has really helped me on my journey as a software engineer and making me to understand the concept of it all.
What do you dislike about the product?
I like everything about it,I don't think there is anything I don't like about it
What problems is the product solving and how is that benefiting you?
Using it to solve a problem that has to do with something that I am working on.

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