Twilio Segment
Twilio SegmentExternal reviews
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Segment Review - Data
What do you like best about the product?
How we can query our data warehouse within segment.
What do you dislike about the product?
How there HAS to be a unique user_id or email for some traits.
What problems is the product solving and how is that benefiting you?
We had little to none data in our platform and there was not a great way to get it there. Segment solved defining events on our site and ease of use of piping it to our CRMs
Great software for every industry
What do you like best about the product?
Really solid UI/UX. Great to Implement. Good Customer Support.
What do you dislike about the product?
There's not a lot to dislike. It seems to be usable for all roles.
What problems is the product solving and how is that benefiting you?
Managing customer data
Aboslutely excellent tool for multi touch analysis of our marketing channels
What do you like best about the product?
Love the range of applications Segment can be integrated into and the ability to direct data into different destinations.
What do you dislike about the product?
Everything is pretty good and there is nothing I personally dislike.
What problems is the product solving and how is that benefiting you?
Single view of the customer including data from multiple sources that help target the right customer.
My experience with G2
What do you like best about the product?
I think the best part is that it's so easy to use and understand and also easy to integrate and implement!
What do you dislike about the product?
There's nothing to dislike as such but the UI can be more interactive
What problems is the product solving and how is that benefiting you?
The segment is solving the problem of handling such a vast number of clients data and the segment made it so simple and easy to use that we can directly integtate it with any software!
Discovering insights made easy with segments user friendly platform
What do you like best about the product?
Simplifies data collection
Seamless integration: can connect with other tools and systems
User friendly interface
Time saving
Enhance decision making
Seamless integration: can connect with other tools and systems
User friendly interface
Time saving
Enhance decision making
What do you dislike about the product?
Growing costs may become a worry over time
Customization can be tricky for advanced settings
Customization can be tricky for advanced settings
What problems is the product solving and how is that benefiting you?
Data fragmentation: centralize and unifies customer data from various sources
Integration complexity: segments simplifies the process of integration new tools and platforms with existing system
Data silos: by breaking down data silos, segments facilitates seamless data flow between different departments and systems within an organization
Integration complexity: segments simplifies the process of integration new tools and platforms with existing system
Data silos: by breaking down data silos, segments facilitates seamless data flow between different departments and systems within an organization
Fantastic product; so easy to use
What do you like best about the product?
Ease of use, simple visualization, easy to instrument and implement
What do you dislike about the product?
Hard to tell when a data connection is no longer working
What problems is the product solving and how is that benefiting you?
Segment helps me gather data from disparate sources and tie things together
easy to use and integrate
What do you like best about the product?
useful in integrating across multiple channels for a single source of truth on customer events, was pretty straightforward to set up, and haven't had any downtime issuers
What do you dislike about the product?
since I didn't implement I can't say if it was difficult to set up or continually manage. since it integrates pretty seamlessly across different tools I can't really think of a downside.
What problems is the product solving and how is that benefiting you?
customer event and data tracking- through segment we're able to follow user journeys and connect data across tools
Segment
What do you like best about the product?
Segmentation gives variety and diversity of choice and helps explore other areas.
What do you dislike about the product?
Sometimes segment can be too vast which someone may not like.
What problems is the product solving and how is that benefiting you?
Segment gives idea of what people likes or dislikes. This helps in understanding people preference choice and current trends.
I Like G2 The Most!
What do you like best about the product?
Access to their webinars is also a valuable resource for segment-specific training as well as industry training. And I enjoyed the functionality.
What do you dislike about the product?
I don't find anything disliking about Segment.
What problems is the product solving and how is that benefiting you?
It is very useful to me & makes my data fully secure to use.
Best analytics framework out there
What do you like best about the product?
Super easy to implement, ability to track multiple source and easilty connect the data. In addition, the integrations are super easy to set.
What do you dislike about the product?
1. It get's super expensive once you grow and start sending many events.
2. It requires code to disable an intergration from a source.
2. It requires code to disable an intergration from a source.
What problems is the product solving and how is that benefiting you?
Data across all of our assets, web and mobile.
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