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Segment Review
What do you like best about the product?
It seems easy to use at face value. Onboarding the new software was not hard as a beginner engineer.
What do you dislike about the product?
I have not discovered a feature I have disliked yet.
What problems is the product solving and how is that benefiting you?
Segment allows us to track the screens our viewers see and perhaps their drop-off points in a design flow.
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Great way to deliver data where you need it
What do you like best about the product?
Segment makes life easier by enabling a whole slew of workflows and integrations to work thanks to stable, intuitive data delivery.
What do you dislike about the product?
It can be a bit difficult to understand how to get started if you're not a technical person.
What problems is the product solving and how is that benefiting you?
For one, we're delivering app usage data to several platforms to report on engagement stats, identifying power users, etc.
Recommendations to others considering the product:
Read the documentation to ensure you're getting the most out of the product.
A major time saver for our engineering team!
What do you like best about the product?
You can integrate Segment with so many other platforms and products, which makes it a very versatile platform. It's a great one-stop shop for all of our user data. It also has a Google Chrome extension which is extremely helpful.
What do you dislike about the product?
There is definitely a larger learning curve to understand how to use Segment as a non-technical person. I am still learning to understand all of their offerings and how to get the most out of it as a Product Manager.
What problems is the product solving and how is that benefiting you?
We no longer have to waste valuable engineering time and resources. Segment has saved our team a ton of time with integrations that would otherwise take them away from more important projects.
Recommendations to others considering the product:
Take some time to watch the videos that Segment has on their YouTube channel. I found these to be super helpful when learning how to use the platform, and it's saved me a lot of time that I would've spent trying to figure it out on my own.
Makes it easy to see the full picture all in one place
What do you like best about the product?
It makes it incredibly easy to get all of your customer data in one place. Simple to configure and easy to debug.
What do you dislike about the product?
A few of the pages are totally unreliable given the scale we're using the product at (such as the destination filters).
What problems is the product solving and how is that benefiting you?
We use it to power our product analytics, customer communications, and data warehouse problems.
Very good!
What do you like best about the product?
Documentation, Event Schema and Tracking Violations when something is wrong
What do you dislike about the product?
Probably Personas product and Privacy Tools.
What problems is the product solving and how is that benefiting you?
Improving website performance since we are not loading all the 3rd party scripts but one.
Connect everything
What do you like best about the product?
The number of differnt integrations it offers, the events get to the destinations very fast and it's very reliable. The debugger it's also awesome it helps a lot to know whats going on, you get feedback very fast.
What do you dislike about the product?
The documentation sometimes it's not very accurate, you are forced to use the debugger also to know what's going on.
What problems is the product solving and how is that benefiting you?
We use lots of tools and Segment helps a lot to integrate barely any tool related to events, and also you can change providers without changing a line of code on your app, the only problem is having the integration in segment but it's very probably it exists, continue this way
All stop shop for your product and customer data analysis needs
What do you like best about the product?
The platform is easy to use and has good amount of tutorials to help with usage
What do you dislike about the product?
The views sometimes can get a little complicated to understand
What problems is the product solving and how is that benefiting you?
Segment events have helped us track user behavior and make appropriate product strategy calls
Segment CDP
What do you like best about the product?
Easy integration with all partners and streamlined analytics
What do you dislike about the product?
Variance of support and maturity with integration with partners
What problems is the product solving and how is that benefiting you?
Analytics and consolidating integrations. Benefits - Less development and easier management
Segment is the best so far
What do you like best about the product?
- Like the UI
- Love the customer support
- Amazing Segment Academy
- Love the customer support
- Amazing Segment Academy
What do you dislike about the product?
- Few integrations are difficult
- Hard to get support for every tool
- Hard to get support for every tool
What problems is the product solving and how is that benefiting you?
- It is very easy to capture the events and love the easy way that how it integrates with other sources
Moving data in real time
What do you like best about the product?
I like how quickly it can be configured and how you can integrate with systems like Salesforce and Snowflake and many more systems.
What do you dislike about the product?
The logging mechanism of segment is not ideal. If something fails, it is hard to debug as it doesnt store all logs.
What problems is the product solving and how is that benefiting you?
Commecting with our customers real time from our website to our Salesforce instance.
Quicker response to our customers and taking the needed actions.
Helping us avoid churn.
Quicker response to our customers and taking the needed actions.
Helping us avoid churn.
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