Twilio Segment
Twilio SegmentExternal reviews
564 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Best option for instrumentation
What do you like best about the product?
Flexibility! Love the ability to send data wherever and combine datasets in redshift.
What do you dislike about the product?
Web interface used to be very clunky, now it is much easier to use.
What problems is the product solving and how is that benefiting you?
One time instrumentation! Saves tons of time and takes out friction from trying out 3rd party tools
Seamless
What do you like best about the product?
I can enable and disable integrations with a variety of platforms without having to edit my codebase - it's actually pretty amazing how simple it is.
What do you dislike about the product?
There is no way to review an integration - it would be cool to be able to say "Segment + Intercom is a great experience, it works as well as integrating directly" or "You lose some flexibility if you integrate through Segment".
What problems is the product solving and how is that benefiting you?
We integrate with a variety of platforms, so it's nice to be able to only have to deal with one API.
Benefits realized would be saved time.
Benefits realized would be saved time.
Great service for sending data to multiple sources
What do you like best about the product?
Very easy to use their API, and super easy to setup multiple sources to send that data to.
What do you dislike about the product?
Nothing to dislike. Everything is super simple to use.
What problems is the product solving and how is that benefiting you?
It helps us easily analyze and understand customer behavior, and allow us to create campaigns targeted to customers.
Great if you have to use a lot of metric services
What do you like best about the product?
Each metric service is good at different things, and you may not know which is the best for you in the beginning or when you're trying to measure something new. Even when you've been doing metrics for a while and don't want to have to make three separate api calls on one event. Also great way to just test your analytics are working with their debug feature
What do you dislike about the product?
Not much! I think it's a great tool and we'll keep using it.
What problems is the product solving and how is that benefiting you?
Analytics are hard and anything that makes them easier will help you measure everything better
Recommendations to others considering the product:
It's actually really great that I don't have to use it that often. More integrations, I guess?
My go-to tool for analytics
What do you like best about the product?
Quick and easy way to plug any analytics tool into any JavaScript application. My company's marketing people love mixpanel, our devs prefer keen.io, some people are using KISSmetrics, but with segment everybody's happy.
What do you dislike about the product?
The 2 big problems I've had are that analytics.js doesn't work with react native and that there's no easy way to filter events from segment's UI: if you want certain events to only go to certain sources, you need to implement that in your code.
What problems is the product solving and how is that benefiting you?
We now have a central solution for tracking user behavior and app performance, which makes it easy for us to dump data into whichever analytics tool works best - mixpanel, keen.io, amazon redshift, etc.
Recommendations to others considering the product:
Use it. Stop copy/pasting tracking snippets.
Organization in an unorganized world
What do you like best about the product?
Love the UI/UX. Great number of potential integrations. Easily add multiple data streams to one place. Works with nearly every one of the products we use.
What do you dislike about the product?
The price is a bit on the high side. Tough for a new startup to handle.
What problems is the product solving and how is that benefiting you?
Easy access to all stats in one place. Not spending the time to login and check 10 different data sources.
Recommendations to others considering the product:
None! Just dive in and have fun.
showing 261 - 266