Twilio Segment
Twilio SegmentExternal reviews
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Central Source of Truth for company data
What do you like best about the product?
I can centralize all data, achieving consistency and transparency.
What do you dislike about the product?
Impossible to revert events when sent. This can be painful.
What problems is the product solving and how is that benefiting you?
We populate our CRM (HubSpot) with data coming from our Website / Web App. We can send all data to our data warehouse for BI purposes.
Segment is really useful tool and its connection with Amplitude is extraordinarily successful.
What do you like best about the product?
Glad to Segment, we can track our events' data in a way more efficient way than other tools, also its connection with Amplitude helps to prepare important analyses really easy.
What do you dislike about the product?
I find Segment useful in many ways, the only feature I would like it to be improved is the delay in event processing. If it was faster, we could get better quality service.
What problems is the product solving and how is that benefiting you?
It is much easier to transfer and manage event data with Segment. It's dashboards allow us to track live events and search for user-based events. Our performance is increased visibly.
A perfect tool to track your app events
What do you like best about the product?
As a developer, I like the fact I can debug event tracking in real-time also the convenience of having a single place where I can route my events to other analytics apps such as Mixpanel, Google Analytics etc
What do you dislike about the product?
The one and only thing I dislike on Segment it's when I want to debug events of a source that has many track requests simultaneously it's hard for me to find it and often I have to try and find it at the destination app.
What problems is the product solving and how is that benefiting you?
Keeping track and routing thousands of user events that helps me and my team with user experience analysis. Also the implementation it's pretty easy and the documentation is well described and helpful.
Good CDP tool
What do you like best about the product?
It is extremely easy to integrate with. It also has a lot of outgoing integrations which makes the life of our engineers a whole lot easier. The user interface is also intuitive enough for product managers to use.
What do you dislike about the product?
Nothing so far really. It is easy to use and integrate with. No issues thus far.
What problems is the product solving and how is that benefiting you?
We were sending events to multiple platforms such as Amplitude, MoEngage and Hotjar. To reduce code and integrations, we decided to explore using a CDP so that the integrations will only need to be done once.
Recommendations to others considering the product:
I would recommend using Segment if you find yourself having to integrate with multiple tools for sending data. Use Segment and no more unnecessary clunky integrations.
easiest installation
What do you like best about the product?
it was super easy to install, my colleague finished before we finished looking at the instructions
What do you dislike about the product?
nothing, there was no negative parts of using it
What problems is the product solving and how is that benefiting you?
easy integration between chameleon and the software i use
Segment Review (:
What do you like best about the product?
The interface is really clean, to find what you need is really easy and simple. Synchronized with Segment, I use the Amplitude. Being able to see the track events in real-time with all the properties is really good!
What do you dislike about the product?
Sincerely, there's nothing on Segment right now that I dislike, I think this web app is really good for the purpose of event tracking. As I said, it's a really clean interface.
What problems is the product solving and how is that benefiting you?
I'm dealing with event tracking. In Segment, the events come and we can see its properties. Also, from Segment, the event, and its properties, are sent to Amplitude.
Recommendations to others considering the product:
It's a wonderful web app, no doubt.
I wish I knew about Segment when I founded my previous company.
What do you like best about the product?
Ease of integration with analytics platforms.
What do you dislike about the product?
Debugging events can be a little tricky sometimes, especially when you have a high-traffic app or website.
What problems is the product solving and how is that benefiting you?
We dispatch data from multiple sources to multiple targets with minimal API integration.
A great developer experience!
What do you like best about the product?
The reactivity of the system is incredible, I can see how the events are processed in real-time with great reactivity.
What do you dislike about the product?
Sometimes I find difficult to navigate between sections of the platform.
What problems is the product solving and how is that benefiting you?
Tracking using a unique source of truth when an app requires to connect to more devices
Excellent for the whole company (from marketing to engineers)
What do you like best about the product?
Segment is pretty easy to set up, and from day 0 it provides a lot of ease on the data-driven culture of a company focusing on understanding its customer base. Also, the numerous integrations made us run instead of walk towards our goal, making good data available for the whole company. We are yet a small team, but with Segment's robust data warehouse, we can scale the operations without struggling with that, which is a huge pain point for many companies.
What do you dislike about the product?
There are some integrations of popular products that don't have native integrations yet, like Pipedrive. However, those can be built with Zapier or Segment's API calls.
What problems is the product solving and how is that benefiting you?
We are gathering data for our product-led growth initiatives. The main benefits that we see are the ease of use, the speed of the setup, the robustness of the warehouse, the integrations, and the process of managing everything from a single place.
Recommendations to others considering the product:
Try to qualify for the startup program, if that is your reality. The program's really helpful.
Lots of integrations
What do you like best about the product?
Able to get most of the sources required for our team.
What do you dislike about the product?
Some of the sources required for our team not able to find
What problems is the product solving and how is that benefiting you?
Data lakes and data streaming as well grabbing data from 3rd party in our warehouse
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