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External reviews

85 reviews
from G2

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    Baptiste F.

Consistently delivered : technical, customer support, account management etc.

  • November 18, 2020
  • Review verified by G2

What do you like best about the product?
Robust technical solution. Working smoothly. Excellent customer support.
What do you dislike about the product?
Nothing specific to report. The service fully meets our requirements and those of our customers.
What problems is the product solving and how is that benefiting you?
Ability to control your content delivery in real time.


    Joel O.

Fastly Has Exceeded our Expectations for Performance and DevOps-friendliness

  • November 17, 2020
  • Review verified by G2

What do you like best about the product?
We were originally drawn to Fastly because of how developer-friendly their service was. We had access to pretty much the entire range of custom VCL, and, as rapidly as Fastly added new features to the UI, we could always count on those features being available via their REST API at the same time. If there's anything we can't figure out on our own, the Fastly knowledge base and Support team are always there for us to consult. The extremely high ease-of-use and quality of support would be less valuable if Fastly weren't the highest performing CDN we've ever worked with. We've done a handful of performance comparisons with other CDNs, and Fastly has always come out ahead.
What do you dislike about the product?
Until the recent acquisition of Signal Sciences, Fastly has had to point us to their partners for complementary WAF and API security services. We're excited to see what the acquisition has in store for us in terms of new, combined offerings.
What problems is the product solving and how is that benefiting you?
Fastly provides a highly performance, reliable, global CDN for our content. The volume of that content and the community users who rely on it as a critical resource grow daily, and Fastly has had no problems scaling with that growth. Fastly APIs make it painless to integrate their caching services with our content publishing processes. The real-time log streaming functionality allows us to mine the traffic data effectively and understand our end users' usage patterns.


    Entertainment

Amazing CDN, hands down

  • November 13, 2020
  • Review verified by G2

What do you like best about the product?
Fastly gives you the power to customize your edge with custom logic, letting you leverage business logic in the CDN itself and freeing up backend handlers.
What do you dislike about the product?
Not aware of any major issues with Fastly. We've been using them for over six years now. The only drawback I can think of is that the implementation of varnish they are working with is a dated fork.
What problems is the product solving and how is that benefiting you?
Fastly let's us keep our backend footprint lean by offering real time CDN updates (invalidate a cache object in seconds, globally) and by letting us bake in our own custom VCL on the edge so we can improve routing before we ever hit our own network layer.
Recommendations to others considering the product:
Even if you don't want to take advantage of the custom VCL implementation, Fastly's cache handling and invalidation speeds are well above the competition.


    William O.

Amazing Technology With Out Of This World Support

  • November 06, 2020
  • Review verified by G2

What do you like best about the product?
Fastly's services are incredibly powerful and have allowed us to take our ecommerce platform to the next level. We control all our configuration with infrastructure as code (Terraform) with no clickops allowing us to make rapid controlled changes with simple pipelines. We have never second guessed our decision to use Fastly as our CDN and are ready to embrace their new products such as Compute@Edge as they become available. Support as also been out of this world when compared to other vendors we use, we have a shared Slack channel and there is always someone available to help us debug issues.

I cant recommend Fastly enough to anybody.
What do you dislike about the product?
There is very little I dislike about Fastly, we have been using it for a year now (in production for 10 months) and have been through server outages and malicious attacks, all without once going offline.

The only initial problem we had was with Alerting, we were able to get logs going into our logging manager (Datadog) pretty simply, but since there is so much data it was difficult to create good alerting rules to monitor traffic.
What problems is the product solving and how is that benefiting you?
Our previous CDN was more of a black box solution and didnt allow us much control of (or insights into) traffic, with Fastly we now have fine grained control which allows us to have our CDN as part of our application rather than just a front door. We use Fastly as our WAF, Firewall, Load Balancer and more when before we had individual services for each.


    Blanca K.

Quickly managing content to improve web resource performance

  • October 22, 2020
  • Review provided by G2

What do you like best about the product?
We have had no problems adapting and working with Fastly, the integration was really fast and their sales and support team was attentive at all times, we have been able to manage the distribution of our content, track our performance and facilitate the work of our developers through the use of this tool. Fastly has a stable platform and is a fairly fast content distribution network, it lives up to its name.
What do you dislike about the product?
I haven't had any displeasure with Fastly, but nevertheless I consider that the interface is not so intuitive and to make customizations you would have to go into the source code of the program.
What problems is the product solving and how is that benefiting you?
Fastly has been the ideal CDN (Content Distribution Network) to solve and optimize the management of our content in our applications and portals, we have integrated easily to its use and has meant an increase in performance, a time saving in terms of management and a saving of resources that we can have to make further improvements to improve the web experience of our customers.
Recommendations to others considering the product:
Totally recommended to any company to improve performance and customer web experience through content management and web resource optimization.


    Francisco S.

Fastly is perfect and optimal for the cache storage.

  • October 17, 2020
  • Review provided by G2

What do you like best about the product?
It is one of the best CDN/Proxy for any web page process. I can save the site and later cache it. I can share the images depending on the user agent, either Chrome or another browser. It has an incredible display that helps simplify the information.
What do you dislike about the product?
Fastly has been a key part in optimizing each process. It has been extraordinary, I have no complaints.
What problems is the product solving and how is that benefiting you?
We have used this program to make the content responses on each website we are working on more flexible and to modify them. Customers ask us to cache content in a personalized way and with Fastly their needs are met.
Recommendations to others considering the product:
I basically recommend it because it has given many benefits in terms of organization as an efficient CDN layer. It has a great compilation where it can be put to good use.


    Paris A.

A developer friendly Edge compute platform, not just a CDN

  • October 13, 2020
  • Review provided by G2

What do you like best about the product?
- Fastly's rich feature set that expand the traditional CDN profile. Its practically an edge compute platform enabling its users to do more `compute` on the edge which results in huge gains on resource allocation and consumption of the downstream platform .
-It has a Developer first approach on its tools, techniques and documentation. Practically is meant to be used by developers directly.
- Great support (I was lucky enough to experience, the paid support models) and I have to admit it was one of the best support experiences ever. The engineers behind it not only made sure to answer all you questions but throught time were educating you about the capabilities of their platform. It was more like an internal training rather than a regular Q&A session.
- Stable platform, I dont remember a single day where I experienced an outage that would affect our platform (as users)
- Fastly delivers on its promise and specifically its performance and availability SLOs.
What do you dislike about the product?
- Some years ago, it seemed that there was a gap on very specific features, like WAFs or edge firewalls. I think they have improved in that area and now the integration and solutions provided are more robust!
What problems is the product solving and how is that benefiting you?
- Scalability of web platforms (especially if your platform can not easily scale horizontally and immediately )
- Availability - having a stable and `beefy` edge layer where you could deal with a % of your business logic without spending a $ on resources on your actual platform - means a lot.


    Newspapers

a great experience

  • October 07, 2020
  • Review verified by G2

What do you like best about the product?
Fastly has am excellent service and Support
What do you dislike about the product?
- The consumption calculation table for billing is complicated
- Not having support in Latin America
What problems is the product solving and how is that benefiting you?
Improve the user experience and good content update performance


    David A.

Best in class CDN with amazing people to support you

  • October 07, 2020
  • Review verified by G2

What do you like best about the product?
* Fastest CDN out there, built for the people who care about performance
* Highly configurable which lets us do some really exceptional heavy lifting at the edge
* Amazing bunch to work with as they support us through our usage of Fastly
* Really great tech behind them and always trying to push the boundaries of what can be done at the edge
What do you dislike about the product?
* It can be complicated if you aren't an engineer - so ensure you know what you are doing
* The UI can be un-intuitive at times but we recommend using Config as Code for any changes. Fastly is actively working on making this better which is great
What problems is the product solving and how is that benefiting you?
* Highly performance pages for all our users
* Dealing with huge load of traffic
* Experimentation at the edge with no performance degradation
* Serving edge content across the world


    Philip D.

Highly Recommended

  • October 07, 2020
  • Review verified by G2

What do you like best about the product?
I love the flexibility of it all, this is basically a managed service for Varnish which can make the possibilities of what it can do endless. Along with all the added functionality that Fastly put on top it makes it my go-to tool for CND/WAF. Secondarily I would say the fact that Fastly intact and is configurable with Terraform our Infra-as-code management software is a huge plus meaning that is always part of our process and doesn't need extra management away from what we have already.
What do you dislike about the product?
That like everything it cost money :) but even that said, working with fastly they have provided a good service at a good price.
What problems is the product solving and how is that benefiting you?
One of the main issues that we wanted to solve was WAF and the fact we didn't have one, next was the speed of our sites, then followed both other features like image manipulation and optimization lastly other security concerns.