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Rocket.Chat Server

Rocket.Chat | Rocket.Chat server 6.12.1

Linux/Unix, Ubuntu 20.04 - 64-bit Amazon Machine Image (AMI)

Reviews from AWS Marketplace

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External reviews

326 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Telecommunications

Rocket Chat for business

  • December 13, 2017
  • Review provided by G2

What do you like best about the product?
Easy to use and communicate with others.
What do you dislike about the product?
Nothing I can think of. It is a great product.
What problems is the product solving and how is that benefiting you?
Allows you to chat and share ideas, files etc. Great for collaboration.
Recommendations to others considering the product:
Just give it a try!


    Jonas F.

Open source team collaboration

  • July 31, 2017
  • Review provided by G2

What do you like best about the product?
It's free to use, open source, licensed under MIT and the community is quite big and helpful.
What do you dislike about the product?
The documentation is not always 100% up-to-date.
What problems is the product solving and how is that benefiting you?
Trying to get rid of public cloud collaboration tools (Slack was used in our company before). Since the company values privacy very much, the requirement was to host it locally.
Recommendations to others considering the product:
If you're stuck somewhere, don't hesitate to contact the support team!


    André L.

Great!

  • July 28, 2017
  • Review provided by G2

What do you like best about the product?
Sending animated Gifs is very fun for me. The live support features could be great for providing customer service. The Linux snap installation is convenient.
What do you dislike about the product?
Self-hosted server freezes. AWS EC2 T2 instance. I needed to increase the swap file size to 2GB to avoid this issue.
What problems is the product solving and how is that benefiting you?
Collaboration. More coworkers are starting to use instant messages to get more information and work more efficiently.
Recommendations to others considering the product:
Go for it. I keep finding features that pleasantly surprise me. Self-hosting is easy.


    Robert W.

Excellent Chat

  • September 06, 2016
  • Review provided by G2

What do you like best about the product?
It's fast, fun, and has a phone app. I love being able to stay in contact with all of my work chats, regardless of whether I am in the office or not.
What do you dislike about the product?
There isn't much I don't like about RocketChat. I've used some other chat platforms, and never really found them as satisfying. I really enjoy just about every feature.
What problems is the product solving and how is that benefiting you?
Staying in touch in realtime. Group collaboration and discussion.
Recommendations to others considering the product:
Do it. Now. It's a very satisfying product. I never looked back.


    Architecture & Planning

Open-source version of Slack

  • August 24, 2016
  • Review provided by G2

What do you like best about the product?
Easy setup, deploy and update for your internal corporate network. Updates are frequent and is slowly catching up to Slack.
What do you dislike about the product?
Memory leak issue. It will randomly hang if you leave it on for too long. Unread messages can be a bit buggy and messages will show under the wrong contact name if the internet connection is unstable.
What problems is the product solving and how is that benefiting you?
Facilitating communication amongst staff. Notable benefits include more communication between staff that normally would not overlap. Also eases organizing of company wide events by providing a single channel to provide updates.


    Information Technology and Services

Great Self Hosted Slack Alternative!

  • July 27, 2016
  • Review verified by G2

What do you like best about the product?
I think RocketChat is feature rich, stable, and under active development. The developers are constantly adding new features. It's compatible with Slack in Integrations AND you can import your Slack file into RocketChat so the transition is seamless. RocketChat supports Jitsi video conferencing, so channels can communicate visually with each other. It also has a great LiveChat offering that has allowed us to increase our website engagement a tremendous amount!
What do you dislike about the product?
I think there's no way to do a mass export like Slack and import it on a new instance. I occasionally have trouble updating to a later version, but the support from the community is good.
What problems is the product solving and how is that benefiting you?
We completely replaced Slack and use RocketChat instead. It saves us money (some of which we donate back to the project), and has easy administration.
Recommendations to others considering the product:
Spin up a test Docker Image! If it meets your needs, then use the Ansible script to deploy and update your RocketChat install!