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Trusted Managed Detection Response (MDR) Service
What do you like best about the product?
The contract was simple to establish, cost competitive in the marketplace, and the 90-day onboarding was seamless to enable a 24x7 global SOC. The vendor is continuously improving the platform and service.
What do you dislike about the product?
MDR is a relatively new service offering which took some time to understand the features of the platform and service, including case management support.
What problems is the product solving and how is that benefiting you?
Risk management, cyber posture improvement, global coverage in a 24x7 service.
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Sophos MDR pretty solid product
What do you like best about the product?
I like that we can add integrations into MDR so they can monitor other portions of our network. I also like that the portal is pretty easy to navigate and shows a deep dive into the issues.
What do you dislike about the product?
Sometimes it can get a little technical in the deep dives on issues. It makes it a little harder to see what is happening. I think MDR could be a little more proactive in engaging us when problems occur.
What problems is the product solving and how is that benefiting you?
It helps us have eyes on our network and systems 24/7. In the IT world there are many hats you can wear and it gets a little overwhelming sometimes. Its good to know there are others helping keep security at its best.
Seamless Integration and Proactive Protection: Sophos MDR Elevates Cybersecurity to the Next Level
What do you like best about the product?
The 24/7 threat-hunting service from Sophos MDR stands out as a feature of utmost importance, providing around-the-clock vigilance and prompt reaction to emerging threats. Its true value lies in the managed remediation process – unlike other solutions that merely notify, Sophos steps in to effectively stop and rectify the issue and then informs us about the incident. This proactive and hands-on approach is what sets Sophos MDR apart and makes it a highly appreciated solution
What do you dislike about the product?
While it's hard to pinpoint any particular aspect of Sophos MDR that I dislike due to its overall robust performance and comprehensive protection, there is always room for growth and improvement. One area could be enhancing the user experience, particularly for new users. The platform could benefit from more simplified onboarding processes or interactive tutorials to help users quickly familiarize themselves and maximize the use of the extensive features provided. This is less of a 'dislike' and more of a suggestion for further enhancing an already outstanding product.
What problems is the product solving and how is that benefiting you?
I've had an excellent experience with Sophos MDR. Its seamless integration and robust threat detection capabilities truly stand out. The platform offers exceptional visibility into our IT assets, making it easier than ever to identify and react to threats swiftly. The 24/7 threat-hunting service has been a game-changer, offering peace of mind through constant vigilance. The detailed threat intelligence reports are incredibly insightful, helping us to better understand the security landscape and plan our strategies. Overall, Sophos MDR is a highly recommendable solution for anyone seeking comprehensive and proactive cybersecurity.
MDR is a good investment for your overall IT-Security
What do you like best about the product?
- 7x24x365 Monitoring
- Automatic intervention
- 3rd Party integration
- Automatic intervention
- 3rd Party integration
What do you dislike about the product?
- Customized Whitelist
- Only English
- Report not easy to read for non technical management
- Only English
- Report not easy to read for non technical management
What problems is the product solving and how is that benefiting you?
Thanks to Sophos we have a SOC that ensures that we are always aware of unwanted visitors. This relieves the burden on our IT support and means that we always have enough specialists at hand. The cost intensiv investment for an own SOC is obsolete.
Assessment for Sophos Services
What do you like best about the product?
I like the quick integration of all products. I especially like the Central Dashboard where the entire product line can be managed. The endpoint security is very good, and the MDR service is stellar.
What do you dislike about the product?
I dislike the different levels of MDR. I realize they offer different levels for cost, but I also think it is interesting that the default for the top level is self-managed, and you have to "give" permission for them to take action to help. By default, this should be activated when paying the amount of money.
What problems is the product solving and how is that benefiting you?
Sophos MDR gives the SMB I support a team of experts without paying for the development and retention of security staff on site. It makes my job administrating systems much more accessible, I can focus on what I need rather than having to continue to monitor.
MDR Means User Data Secure
What do you like best about the product?
Overall Cost Effective & Seamless integration with firewall, sophos email security.
What do you dislike about the product?
More product integartion option should be there.
Reporting option should be also there.
Reporting option should be also there.
What problems is the product solving and how is that benefiting you?
We are facing integration isuue with cloud and after technical support we resolve the issue. Thanks for Sophos Technical support team.
MDR=Peace of Mind
What do you like best about the product?
Single click posture management and peoactive threat management.
What do you dislike about the product?
Free Training facility could have been better option to learn about the product and technology available.
What problems is the product solving and how is that benefiting you?
Not yet facing any problem while we are using sophos MDR. but we facing some deficulty when we pushing the policy per user, after TAC support resolve the issue.
For security choose Sophos MDR
What do you like best about the product?
we like its easy interface and quick responses.
What do you dislike about the product?
Complicated Knowledge articles. Too many false-positive cases
What problems is the product solving and how is that benefiting you?
It helps us to analyze the antivirus logs taken from the user computers.
Sophos MDR is good
What do you like best about the product?
easy of use, easy implemantation, user friendly
What do you dislike about the product?
some uninstall problems, central dashboard is late openning
What problems is the product solving and how is that benefiting you?
we don't have security staff and instead they support us
Overall positive experiance
What do you like best about the product?
Combination of pro-active human-based and AI-based threat hunting. 24/7 support. Competitive pricing.
What do you dislike about the product?
Reports only available in console.
Console sometimes slow.
Console sometimes slow.
What problems is the product solving and how is that benefiting you?
Breach response plan. Continuous monitoring of my networks. Save a lot of IT resources.
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