ExtraHop Packet Basics (Free)
ExtraHop | 8.5.50.1561Linux/Unix, Other 7.6.0-r2 - 64-bit Amazon Machine Image (AMI)
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Good reporting tool
What do you like best about the product?
GUI is pretty easy to navigate around. For basic info not much trianing is needed. Just log in and explore.
What do you dislike about the product?
Not a dislike but building more complex dashboards is useful and without using every day some training or demo on this would be helpful
What problems is the product solving and how is that benefiting you?
Trouble shooting, traffic visibility.
Recommendations to others considering the product:
Just log in and explore
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Extrahop Review
What do you like best about the product?
Extrahop provides a great view of all east-west traffic in an easy to manage and customizable dashboard.
What do you dislike about the product?
Creating dashboards requires knowledge of the language format and creating new metrics to be measured, although most of the dashboards and metrics are already added.
What problems is the product solving and how is that benefiting you?
Visibility of traffic inside of our network has enhanced signifcantly from this product.
Powerful capabilities - Proactively monitor your network with ease!
What do you like best about the product?
ExtraHop provides an easy to use interface and powerful capabilities that can scale to any size network. Customer support is amazing. My NOC is expanding this service to our other business areas and we look forward to new features.
What do you dislike about the product?
Honestly so far this is a great product for proactive notifications of network issues. It's only drawback is it is only as smart as you tell it to be so be prepared to update the databases appropriately.
What problems is the product solving and how is that benefiting you?
We are seeing issues in our networks that are not visible in other applications we have been using. This is valuble to our end operations for diagnosis. We can proactively alert teams to take care of incidents better with ExtraHop.
ExtraHop is pretty good
What do you like best about the product?
I like the dashboard the best. Quick glance at what is going on.
What do you dislike about the product?
Sometimes it can be a little intimidating navigating through the webui.
What problems is the product solving and how is that benefiting you?
Security holes and network information
A tool that quickly becomes indispensible
What do you like best about the product?
ExtraHop gives us insights that we simply did not have prior to its installation. We are able to determine dependencies among servers, services, devices, databases, etc. that should be well documented but sometimes aren't. We can build topographical representations of our network segments. Some of the recent unexpected benefits include identifying (and thus being able to block) log4j attacks, and determining which of our clients are attempting to access applications and services using out-of-date SSL protocols. We can easily identify performance issues due to resource overloads or depletion on our web and application servers. In addition, ExtraHop has become a critical part of our security infrastructure for detection of and protection against the plethora of threats all companies face these days.
What do you dislike about the product?
When the tool was hosted entirely on-prem (including data), the short retention period for detailed records was an issue. I don't know if that was our policy or defined to some extent by the platform. Since moving to a cloud-based platform, this is no longer a concern. Outside of that one issue, we have found little to nothing to dislike, at least from a user perspective. I don't know what challenges the platform administrators may face - I've never heard any grumbling from the admins.
What problems is the product solving and how is that benefiting you?
Performance and connectivity issues; SSL protocols used; intrusion attacks.
Recommendations to others considering the product:
ExtraHop provides insights we simply could not get from any other monitoring and diagnostic tool available in our environment. Within two weeks of installation, it was allowed us to determine the root cause of a severity 1 problem within two hours; without ExtraHop, it would have taken significantly longer, and we may have ended up only being able to mitigate the symptoms without fully understanding the core issue.
Using this tool for over three years now has left us wondering how we ever survived without it. I cannot recommend it enough.
Using this tool for over three years now has left us wondering how we ever survived without it. I cannot recommend it enough.
ExtraHop-Tool
What do you like best about the product?
ExtraHop tool is a game changer in isolating application issues from network perfomance. Before it was an infinite debate who is wrong, is it application or is it network
What do you dislike about the product?
There is still room to improve false positives when it comes to NDR functionality. we still need to manually isolate the genuine security systems we use here to report falsely
What problems is the product solving and how is that benefiting you?
We resolved a lot of application issues which was either rooted most of the times in subcomponents like DNS, RTOs or the response time itself from the system hosting
ExtraHop gives 360 degree visibility for enterprise network.
What do you like best about the product?
Real-time threat detection, end to end hops traceability
What do you dislike about the product?
Complex UI for new users, takes longer time to login every time.
What problems is the product solving and how is that benefiting you?
We are using extrahop reveal x for network analysis when we encounter any issues in our network , we basically try to trace source to destination reachability and packet level analysis
Autonomous Threat Detection Realized
What do you like best about the product?
ExtraHop has given us visibility into the network we previously didn't have. The ability to easily identify anomalous activity has greatly assisted our efforts to protect the Town.
What do you dislike about the product?
There isn't anything that we dislike. We have found all features to be extremely valuable.
What problems is the product solving and how is that benefiting you?
ExtraHop has allowed us to solve an issue where we lacked visibility in both the network and security. This tool has allowed us to significantly up our security posture.
ExtraHop Use Cases
What do you like best about the product?
The AI and ML view into our networks and cyber risk The use of AI and ML allows the sensor to get a baseline and then determine itself if something new or different coming in could be dangerous, no signature files. The tool is in a nutshell is seeing and understanding all of the environment. Most importantly though the changes are seen and ExtraHops algorithms are calculating the risk and its impact on the company.
What do you dislike about the product?
We have run a small PoC, and now extending that PoC into other sites and use cases. The building of that enterprise model so it scales and creates appropriate drill downs can be challenging. But we are still early in our adoption and could very easily be on our side as we get more training under our belts and understand the environment better.
What problems is the product solving and how is that benefiting you?
There are a few areas that might be challenging to have agents on devices deployed, ExtraHop gives us a view into the areas of the network that might be more dark than other areas. ExtraHop is also good with new acquisitions, where before we integrate ExtraHop would allow us to see the real risk associated with the new company.
Hands down the best NDR in the field, period.
What do you like best about the product?
Prompt customer service and continued best practice initives
What do you dislike about the product?
We operate with multiple data centers, we are currently working on a plan to get another data feed into the platform. Id like to see more done in this area to support other companies that are set up like we are.
What problems is the product solving and how is that benefiting you?
We couldn't see traffic across the wire, only in and out from the firewall. With ExtraHop we can see EXACTLY where our data is going, what its doing and help ensure uptime for critical business apps.
Recommendations to others considering the product:
Full stop, this is THE example of what an NDR should be. Look no further.
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