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External reviews

188 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer Networking

Great project management...even if it's a bit much.

  • March 14, 2017
  • Review verified by G2

What do you like best about the product?
Professionally, I like being able to keep track of all the tasks and responsibilities of me and my team members.

Personally, I like the sense of accomplishment when i see a bunch of completed cards at the end of a Sprint.
What do you dislike about the product?
Our version is highly customized and has way too many options that i never view or use. It's visually a bunch of clutter down the left hand menu with largely unnecessary choices. Also, the siloing of teams and members seems unnecessary as well, since people outside our work unit often get pulled in.
What problems is the product solving and how is that benefiting you?
We have a very high volume of data requests in Marketing, and we use TP to list and prioritize these requests. At a glance, we can see when a team member is overloaded or under-assigned requests.
Recommendations to others considering the product:
Very useful for project management with high volume and many team members.


    Shivanki G.

Pros and Cons of TP

  • March 14, 2017
  • Review verified by G2

What do you like best about the product?
I like the timelines and the views available in Tp to analyse the data. The way I could choose and share my view is amazing.
What do you dislike about the product?
I don't like the filter options. They are very difficult to apply and understand
What problems is the product solving and how is that benefiting you?
I am using Tp to log the bugs, and the stories which need to developed.


    Health, Wellness and Fitness

TargetProcess helps me and my team track our work efficiently!

  • March 14, 2017
  • Review verified by G2

What do you like best about the product?
The accessibility of the features and convenience of tracking requests
What do you dislike about the product?
That there's no chat feature to be able to chat live with other users who are logged into Target Process
What problems is the product solving and how is that benefiting you?
The business problems we are solving are miscommunication between departments and not being able to track work. The benefits I've realized are that we can track all our work in one spot and it eliminates going back through emails.
Recommendations to others considering the product:
I highly recommend this tracking/managing system!


    Computer Software

TargetProcess review

  • March 14, 2017
  • Review verified by G2

What do you like best about the product?
TargetProcess is a pretty good tool which lets you do plenty of customizations. It also has a lot of APIs which we can use to integrate with some of the other in house tools we use. It is also good in the sense that we can quickly search for a UserStory or bug across teams or projects.
What do you dislike about the product?
One thing which i dislike about TargetProcess is the UX. The UI feels modern, but some of the feature are not as intuitive as expected. There is a learning curve to start using this tool. It gets complicated pretty quick.
What problems is the product solving and how is that benefiting you?
Tracking down all the tasks in a single place.

Realizing how much we can do in a given time frame.


    Computer Software

Agile monster

  • March 14, 2017
  • Review verified by G2

What do you like best about the product?
Ability to customize views and processes makes it possible to implement any development process I want. Which is critical for us, considering that we improve processes every few months. No other tool can do that and still provide good visualizations.
TP has very flexible model of tickets, I think it is their biggest strength. All benefits derive from it.
What do you dislike about the product?
It is generally slow, faster today than a year ago. But we know it runs on IIS, and application is quite heavy which must be inherently slow.
The worst part is sharing link to ticket. It takes a few seconds to open a link in browser, once app is loaded, it is better, but still noticeable.
I don't like the closed-source SaaS model in which it is delivered. I am looking for any alternative which is open-source with similar features and will switch as soon as it arrives.
What problems is the product solving and how is that benefiting you?
TP helped us to visualize a huge backlog, prioritize it and work on items in sensible/efficient order.
Agility to change process was critical to figure out how we should approach completing work knowing that there is much more of it than we can immediately do.
Recommendations to others considering the product:
Search for open source alternative first. If you cannot find one, TP is irreplaceable.


    David G.

Great product

  • March 14, 2017
  • Review verified by G2

What do you like best about the product?
I enjoy the ease of use of TP when compared to other similar types of software. Specifically, this organisation temporarily moved to another product (HP AGM) and within a year, moved back. Creating sub-states is a very useful.
What do you dislike about the product?
Learning curve regarding nomenclature but that can be aligned with practices within organisations.
What problems is the product solving and how is that benefiting you?
Cross departmental interactions - QA, development, business. Every part of the organisation is now on-board with the process that TP facilitates.


    Financial Services

Target Process is a great tool for managing my work items and keeping track of my time

  • March 14, 2017
  • Review verified by G2

What do you like best about the product?
I like the user interface because it is complex yet intuitive. Boasting a large set of features that eventually come in handy, while making them easy to find when you need them.
What do you dislike about the product?
Nothing that I can think of really. Its design was well thought out through and through.
What problems is the product solving and how is that benefiting you?
At work we work on a Hospitality software and CRM. With several teams (Dev, QA, Business Personnel) target process is a quick, easy and reliable platform for all of us to communicate and classify different issues and tasks as they arise.


    Kareem C.

One of the Most Versatile and flexible Tools Out There

  • March 14, 2017
  • Review verified by G2

What do you like best about the product?
I like how the interface can be tailored to you team's neads
What do you dislike about the product?
There should be an easy way to toggle the focus without losing the settings
What problems is the product solving and how is that benefiting you?
Software development management. This tool makes the process seamless. It is very easy to pass/track work between our departments


    Health, Wellness and Fitness

A valuable asset to a team work environment

  • March 14, 2017
  • Review verified by G2

What do you like best about the product?
I like the ticket card window the best, as it allows me to view all my work as a whole so I can manage time appropriately. Additionally I like that you can move the tickets to various states since that helps to keep track of where you are in the projects final goal.
What do you dislike about the product?
I dislike that the tickets don't show a due date from the ticket window page. It would also be nice if they had an indicator that a new comment had been posted. That would make the system as a whole much easier to keep track of and keep information up to date.
What problems is the product solving and how is that benefiting you?
I am a graphic designer so Target Process helps me to keep in contact with writers, account teams, and managers. With a career that requires a lot of feedback and response, target process is very effective in solving many communication issues in my field


    Computer Software

Great tool

  • March 14, 2017
  • Review verified by G2

What do you like best about the product?
It is easy to use and visually nice to use
What do you dislike about the product?
Sometimes settings change on notifications
What problems is the product solving and how is that benefiting you?
QA organization. Not all the TP tools are useful
Recommendations to others considering the product:
it's the best i know of