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External reviews

188 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Higher Education

Great product for keeping track of project tasks, bugs, etc

  • March 14, 2017
  • Review verified by G2

What do you like best about the product?
- many different way to focus on the user stories/tasks (ie: breadth vs depth)
- highly customizable views
- keeps track of communication between other members
- constant upgrades and feature additions
What do you dislike about the product?
- HTML integration in the descriptions and commenting could be better, ie: setting up tables is a little cumbersome, and it would be nice if there were more formatting options such as adding colouring to text for easy readibility.
What problems is the product solving and how is that benefiting you?
We are using it to keep track of project tasks, bugs, etc


    Machinery

Software tasks tracking

  • March 14, 2017
  • Review provided by G2

What do you like best about the product?
Managing features/user stories/tasks in a nice graphical way with a lot of different possible boards.
What do you dislike about the product?
Tracking of history is not easy, especially for bugs
What problems is the product solving and how is that benefiting you?
Internal development software project management.


    Alexander Y.

fast and easy with minimal frustration.

  • March 14, 2017
  • Review verified by G2

What do you like best about the product?
how easy it is for an end user like me. I find that i am able to use this system without having to ask many questions
What do you dislike about the product?
ability to submit change requests to admin
What problems is the product solving and how is that benefiting you?
organization of tasks. i know at all times what my #1 priority is


    Biotechnology

TargetProcess, more like TargetAwesome!

  • March 14, 2017
  • Review provided by G2

What do you like best about the product?
The ability to define how we view our process.
What do you dislike about the product?
Not much. The learning curve is a bit steep at first. The site doesn't always refresh properly.
What problems is the product solving and how is that benefiting you?
We have an agile group, but are rather deadline-oriented, rather than sprint oriented, so the ability to work in a kanban fashion, but with things like start-end dates is fantastic.


    Remo G.

Don't get intimidatet, start small and you'll see why TP is great

  • January 30, 2017
  • Review verified by G2

What do you like best about the product?
TP is extremely flexible. We started with a simple Kanban Prozess and are now striving to setup Project Management SAFe based.
What do you dislike about the product?
The learning curve is very steep, this wonderful peace of software does so much.
What problems is the product solving and how is that benefiting you?
Organizing projects without a dedicated Project Manager. We need less meetings and get the job done with simple daily 5min max Standup Meetings.
Recommendations to others considering the product:
Start small and simple.


    Matthew B.

Super flexible product and project management

  • January 04, 2017
  • Review verified by G2

What do you like best about the product?
A lot of product management tools force you into their process to use the tool. TargetProcess is super flexible and can be customized to whatever process you want to use with your team/company/group.
What do you dislike about the product?
The pricing is a flat rate regardless of role-type. For me as a PO that is using the tool on a daily basis, the price is more than fair. But, for our developers who are only using the tool to read the details and update the state of a ticket, it's too pricey.
What problems is the product solving and how is that benefiting you?
We needed a backlog management tool. We had been using a whiteboard with sticky notes and that was obviously unscalable. TargetProcess allowed us to get everyone aligned.


    Joern B.

Best tool for agile teams and organisations

  • December 21, 2016
  • Review verified by G2

What do you like best about the product?
It is possible to modify all processes in a way that it feeds the needs of an agile team. Not the tool defines your process - the team does, We have expierenced different tools, mainly Targetprocess and Jira. Targetprocess comes with the better UX, easier to learn and modify, scalable for bigger teams etc.
What do you dislike about the product?
Working together with clients is not well supportet. They started a help desk recently - need to have a look at it. And I am missing a comprehensive role concept for clients.
What problems is the product solving and how is that benefiting you?
We are managing our software development projects with Targetprocess. That includes agile methods such as Kanban and Scrum. Other teams (non-software development) are using the tool to organise and visualize their tasks.


    Kevin B.

Great tool for project and team management

  • December 20, 2016
  • Review verified by G2

What do you like best about the product?
The custom view creation tool is exceptionally well thought out.
What do you dislike about the product?
The object structure is sometimes a little restrictive (eg: no way to have 2 tasks from the same user story in 2 different sprints)
What problems is the product solving and how is that benefiting you?
All our project management and bug logging is done through Target Process.

Creating bug reports and attributing them to different developers and QA engineers is fast and easy.

Once you setup up your views the way you want them, finding the information you want is quick and painless, allowing you to get back right back to work.
Recommendations to others considering the product:

If you've adopted the agile methodology, I see no reason to at least try out Target Process for a sprint or 2.


    Matthew Z.

Target Process nails the Kanban Process.

  • December 09, 2016
  • Review provided by G2

What do you like best about the product?
We have been using Target Process for 3 years. Over those three years our development as gone from just a handful of developers to multiple teams in several departments. As a result our development process has changed significantly since the first day we started using Target Process. We haven't run into a situation where Target Process as failed to met our changing needs.
What do you dislike about the product?
One area I wish Target Process was stronger is in the handling of new requests from our stakeholders. Target Process does offer a secondary product called help desk that is designed to help with these types of requests, but it hasn't been updated in some time so it doesn't have near the level of polish the main product does.
What problems is the product solving and how is that benefiting you?
I don't think there isn't a part of the development process that we aren't using Target Process for.

We used the API Target Process offers to create our own request system.

We use it for time estimation and for sprint planning.

The developers use it on a daily basis. The user story holds all of the details needed for development and we use the comments system to document any communications between all the parties involved with a given user story.

The developers also track their development time in target process.

We also use the reporting to generate various reports for the stakeholders.

I can't emphasize enough how nice it has been to be able to do all of this out of a single system.
Recommendations to others considering the product:
Have an idea of what your process is, or should be before you move into Target Process. While Target Process is more than capable of adapting to just about any situation. If you have good idea of what you want your process to be the process of getting Target Process will be pretty straight forward.

We moved from a whiteboard with index cards to Target Process in a little over two days.


    Education Management

Almost a great product

  • December 08, 2016
  • Review verified by G2

What do you like best about the product?
I like the ability to tie test cases to specific user stories.
What do you dislike about the product?
There are several things that almost work the way I want except for one key thing. For instance, splitting a set of stories across two teams is kind of painful. Also, I liked the old TP2 interface and I miss having access to it. Searching by tags isn't intuitive.
What problems is the product solving and how is that benefiting you?
We use TP to track our work. We are an Agile/Scrum organization, so TP is the primary way we track user stories, test cases, epics, etc.
Recommendations to others considering the product:
I think Targetprocess is probably more effective for teams that use Kanban or other "card oriented" development methodologies. It is better if you have a single team working on each project. When there are multiple teams trying to access the same stories, things can get complicated and a little clunky.