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External reviews

188 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Oil & Energy

Use of TP as a project management and capacity planning tool for our team

  • June 30, 2016
  • Review provided by G2

What do you like best about the product?
Visual management capacity
Release / Sprint / Backlog / Impediment management
What do you dislike about the product?
Capacity planning function with Team
What problems is the product solving and how is that benefiting you?
Multiple projects and teams in parallel mode with sometimes several work locations


    Raghav S.

Awesome Product ! Great Engineering

  • June 27, 2016
  • Review verified by G2

What do you like best about the product?
Very Intuitive User Interface.
Ease of Use
Feels like the TP team has spent time in analyzing how to reduce the how to reduce the number of operations (clicks/scrolls) for the user to get the work done.
The best feature that i like is User Story Addition / and Addition of Test cases. You can add a user story in less than 5 seconds and describe when you wish to.
What do you dislike about the product?
View Customization is still a little complex. sometimes after customizing your view you don't see the rows generated. Its only after some experience you would understand how to generate a view. But i am sure these people will come up with the most simpler way of handing views.
What problems is the product solving and how is that benefiting you?
Earlier i used to spend a lot of time creating business requirement document no I do not spend time creating any business requirement document.
1. Add Project
2. Define Features
3. Add User Story
4. Describe User Story
5. Estimation.

Its all so simple and quick. Since Business requirement documents keep changing i put all my ideas as comments and share with the team. Once a month we review all the comments and modify the story description.
Recommendations to others considering the product:
My Recommendation would be

a. Please simplify the views
b. In earlier versions of target process iteration planning was simpler now i see its a little difficult.
c. We are interesting in people specific / feature specific / user specific performance reports. I have already mentioned this in previous survey.
d. Security : Sometimes we work with part time developers we wish them to just view a certain part of the project say only a couple of stories. we can do that as of now.


    Ewa C.

Visibility and customization

  • June 25, 2016
  • Review verified by G2

What do you like best about the product?
The best things in TargetProcess are visibility and customization. TargetProcess provides many examples of tickets views for planning, being up to date with daily tasks or for retrospective purposes. There are different levels to look at tickets: you can easily prioritize all the tickets on a backlog and you can plan each ticket separately. We needed customization, because our workflow is always a work in progress. TargetProcess enables customization of both: views and tickets.

Besides that, the UI is very intuitive. Tickets can be written with Markdown. There is an API, so you can perform regular remote backup.
What do you dislike about the product?
At first I missed retrospection views, but then reports were introduced and now you can e.g. make a chart of how many tickets were closed each month.

The only thing that bothers me now is the time needed to first open the TargetProcess in a new tab in a web browser. Apart from that, I see nothing to dislike.
What problems is the product solving and how is that benefiting you?
We have one team with scarce number of developers but we have a lot of projects and tickets. Our main problem was filtering and prioritizing the tickets so that we don't have to go through the list of not important tickets too often. TargetProcess enables that and also provides the views to see all the tickets of many projects on one board but also enables filtering out or inactivating a project.

Secondly, Kanban boards are of great importance for us. Thanks to them we can easily change a property of a ticket or relocate a user story between features. That is an irreplaceable help when you have a lot of tickets.

Thirdly, we know it too well that tickets times estimates are prone to mistakes and thus team sprints time boundaries change. In TargetProcess it is very easy to edit a team sprint start and end time, no need to tediously go through all the tickets of a team sprint.
Recommendations to others considering the product:
It's really worth a try and can be of much help, once you set and customize some tickets views.


    Jorge C.

Good product with a great roadmap to complete

  • June 06, 2016
  • Review verified by G2

What do you like best about the product?
Intuitive visual interface, speed and easy to user / setup. Great improvement since last major version (2).
What do you dislike about the product?
The reporting seems to me to be the major leak. Must find a better solution for reporting, also easy to setup.
The capacity planning and days off is also a must have to allow teams / projects / companies to plan properlly the work.
What problems is the product solving and how is that benefiting you?
Reporting and daylly work visibility / planning.


    LISA S.

Target Process & Ease of Use

  • June 03, 2016
  • Review verified by G2

What do you like best about the product?
That is seems to capture all the elements needed to have multiple teams and business areas review the details, criteria, action plan and that we can all experience this communication in one place via requests, stories, tasks, etc.
What do you dislike about the product?
The search feature in TP3 is hidden, unlike in TP2.
What problems is the product solving and how is that benefiting you?
Having one collective place to work a user story so communication does not get lost, or in the case of email folks get dropped from an email conversation but as long as that user is in TP they are in the loop. Less running around the office to visit others to discuss user stories and criteria, which equates to more productivity.
Recommendations to others considering the product:
If a company is looking to cut down on disturbing others during their work day and will use TP as the source of all information, they will find their productivity is increased.


    Computer Software

Great Agile Tool!

  • June 01, 2016
  • Review provided by G2

What do you like best about the product?
The tables are extremely versatile and customizable
What do you dislike about the product?
As a user of the free version I don't like the small number of items that can be used ;)
What problems is the product solving and how is that benefiting you?
Task management. Time management.


    Insurance

Nice tool for our requirements

  • June 01, 2016
  • Review verified by G2

What do you like best about the product?
Very clear user interface, the functionality provided by the tool, it's ease of use and the support provided by the company. There's continuous enhancements going on which is another plus point.
What do you dislike about the product?
It would have found much more use with in our organisation if it supported multiple cost centres and multiple costs for different resources. It also lacks plug-ins for some of the common devops/sysops tools.
What problems is the product solving and how is that benefiting you?
We as an organisation are trying to move towards agile way of project delivery. This tool has come handy as most of our projects (including some with third parties) are delivered using Target Process. Prior to this, it was quite a manual process of tracking the progress using spreadsheets.
Recommendations to others considering the product:
Easy to set up and fulfills most of our day to day project management needs


    Kees V.

TP showing what you need

  • June 01, 2016
  • Review verified by G2

What do you like best about the product?
When the views are properly set-up, it shows you what you need to know. Whether you are at the stand-up, starting to work on an assigned ticket, etc.
What do you dislike about the product?
Properly setting up the boards is not a task that I look forward on doing. Without properly set-up views you will not easily find the information you need. Fortunately you do this once for each view you need.
What problems is the product solving and how is that benefiting you?
We are using TP to aid us in using scrum.

We started using TP with our testers and one team of software developers only. We knew that we could sell this to the rest of the software teams and that we needed a tool that can be scaled beyond software and testers. The tool is more than capable of doing so.
Recommendations to others considering the product:
Take some time to properly set it up. Do not make your set-up to complex as this will make scaling up harder.


    Daniel S.

Extremely Flexible tool for Agile teams with superb customer service

  • June 01, 2016
  • Review verified by G2

What do you like best about the product?
We’ve been using Targetprocess for about 2 years, and I’m a big fan of the system. We started out with just 10-12 developers working inside the tool, but once I and other department heads saw the value it brought for our R&D team, adoption began to spread pretty naturally. We now use the tool for development, customer support, marketing, our design team, and content management.

Having everyone work from the same tool has made cooperation between departments much easier. When I need to find specific details, I don’t have to track them down through different versions of the same document or spreadsheet; everything is accessible right from one place.

Their development team puts out a pretty consistent stream of new features. I was impressed when I first found the tool 2 years ago, and they’ve made some immense improvements since then. The software is very open-ended and quite powerful -- I don’t think there’s any limit to how much the tool can grow in the near future.

Overall, I’d say this is an impressive and extremely powerful tool
What do you dislike about the product?
I do think that the UI can be a little difficult sometimes for newer users. However, this easily made up for by their superb support team. I’ve never had to wait long to speak directly to a real person, and they’re always quite friendly and easy to talk to.
What problems is the product solving and how is that benefiting you?
Inter-department collaboration
bugtracking to test cases workflow


    Information Technology and Services

It's TP, best product on the market for me.

  • May 31, 2016
  • Review verified by G2

What do you like best about the product?
It's easy to use, well organized.You get confortable with it in a short period of time.It's very intuitive.
What do you dislike about the product?
I would like a better theme for start, some operations are quite ease for advanced users.
What problems is the product solving and how is that benefiting you?
Keeping things organized and well documented.