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External reviews

188 reviews
from G2

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    Rhonny H.

the reports issued by targetprocess are very complete

  • August 03, 2020
  • Review provided by G2

What do you like best about the product?
Provides an excellent tool to design agile methodologies that allow a more efficient approach to the activities or tasks that are pending to be developed in my business. In addition, the design of its interface is responsive, allowing full adaptation to different devices. Speaking a little about consumer support, it is quite effective in solving the problems that may arise, in addition to responding in fairly short periods of time, so I do not stay stuck waiting for a response from them. The reports it issues are quite complete and very well designed, which provides information of ideal weight for decision-making within the organization or simply to adapt processes within it.
What do you dislike about the product?
The customization of the views of the entities is somewhat poor, which does not allow a custom design of them. Prices are somewhat expensive, which is a disadvantage for small companies since they lose sight of the benefits that this system offers them.
What problems is the product solving and how is that benefiting you?
It was used as a tool to design new development strategies within my company, since we were looking for a tool that would allow us to design and structure new adaptation mechanisms to the needs that the current world demands, and we consider that through this application We could take that first step, since it presents many approaches to agile methodologies, which are the ones that are dominating the current market.


    Samuel G.

Targetprocess: Kanban flavored Agile project management software

  • May 11, 2020
  • Review provided by G2

What do you like best about the product?
To enhance smooth business procedures and improvements im productivity it requires a great tool that can manage workload of tons of workers.
I like Targetprocess since it has got our back always and manage projects, teack issues etc.
What do you dislike about the product?
The way Targetprocess was easy to implement, i knew it will never discourage. It has not let us vanish at all.
What problems is the product solving and how is that benefiting you?
Tracking time, issue and cost on projects is at breeze with Targetprocess.
Projects Issuing and viewing due dates of projects.
Recommendations to others considering the product:
Look for tutorials in form of ebooks to have a basis of reference.


    Chhaya A.

Great project Management tool

  • April 21, 2020
  • Review provided by G2

What do you like best about the product?
This tool very flexible to make it work according to your needs.Tracking time and cost for multiple ongoing projects is very easy. Also work efficiency can be improved by great visuals generated by this software.
What do you dislike about the product?
Initial setting up and making this software know about your projects needs time and patience. Also if lot is going on the UI gets overwhelming.
What problems is the product solving and how is that benefiting you?
It solves the problem of time and cost tracking when working with multiple projects. And easily improve budget and timeframe by studying visuals.


    Michael J.

Awesome software and the best support I've ever experienced

  • January 25, 2020
  • Review verified by G2

What do you like best about the product?
Target Process is the perfect app for someone who isn't afraid to get into the details and likes to configure things. It is incredibly configurable and adaptable. There is hardly anything I want to do that I can't find a way to do, and they are continually improving it. It has a wide selection of plugins, customizations, mashups, automation capabilities, an API and commercial integrations. And the pricing is reasonable enough for a small business to afford. And the tech support is honestly superb - I've never gotten this kind of support from ANY company for anything. Even on a free trial they respond quickly, helpfully, in detail - and the support people know their stuff! None of the ridiculous scripted responses - these folks know the product backwards and forwards and are always helpful -and they're honest when the software simply can't do anything. They also have a public suggestion list you can vote on - and they pay attention to what customers need.
What do you dislike about the product?
There's not much to dislike about it - I'm almost afraid to recommend it too strongly because I'm afraid they'll grow too fast and not be able to keep things up as they are now.
If there was one thing I would like to see change - it would be this: right now, the assumption is that every resource tracked in the system is also an active user, who needs a license. There's no real ability to track work assignments and resource availability on people who are not also licensed users. This is perfectly reasonable if you are following the intended model of each resource taking their assignments from the system and updating as they progress. However, if you have a model where a smaller group of managers track the work of a larger group of people , you will have to pay for licenses for everyone. There are ways to get around this but then you lose some of the capabilities of the software. I would like for them to allow assigning work to users who don't necessarily log into the system and use it - either by having a concept of a "passive" user (perhaps at a reduced cost) or else by not requiring assignments to be tied to licensed users.
I recognize that this may not be an issue in many businesses however.
One thing I haven't been able to do with it, that would be helpful is have it send notifications based on calculations with dates - eg send a notification when the current date is x days before the date in a date field. It's possible that this can be done using the API or the most recent automation updates - I haven't looked at this recently but it wasn't possible a while back.

The timeline calendar views are a bit clumsy to use - you can't just select a standard time scale (quarter, month, week) . The date picker doesn't have a Today button so sometimes you have to scroll through a long range of dates to get where you want. This is surprising given how thoughtful most of the product is. And the controls for timeline views are rather unintuitive compared to almost everything else.
What problems is the product solving and how is that benefiting you?
I've used the software in a variety of ways - for the intended use case of software development (very small business), for tracking projects in a more general way, and I've adapted it for use in a completely different use case. Really - it's great stuff.

I've not used the strategy and road mapping much yet - but they look quite good.
Recommendations to others considering the product:
I don't have a lot of experience with similar tools so I can't really compare it well. I initially chose it because of the capabilities and because it was affordable for a tiny business. The UI and configuration can be quirky at times - but I love how much customization it affords. It doesn't offer much in terms of dependencies in the way that MS Project does - but it also doesn't bog you down with Project's rigidity.


    Kim W.

A decent tool to track Software Dev work; they have come a long way in adding features

  • November 08, 2019
  • Review verified by G2

What do you like best about the product?
The current version of TargetProcess offers many different ways to configure automations, workflows and customizations. If you looked at TP even 2 years ago, the product is very different and much improved from that version. They have really listened to what we wanted out of it and done the work to roll out functionality that they didn't have before.
What do you dislike about the product?
Some of the backend configuration requires a bit of coding. I'm not a career developer, so sometimes it takes me a little while to work through the code in order to make things work.
What problems is the product solving and how is that benefiting you?
We needed a tool that can keep track of all our software devleopment work with a few different products that we offer. We use the Epcs, Features, User Story, Tasks and Bugs in order to track the life cycle of our products.
Recommendations to others considering the product:
Plan out your projects and processes very carefully before beginning to create cards. Once you have those in place, it can be difficult to change them.


    Bruno S.

Good tool for tech companies

  • November 06, 2019
  • Review verified by G2

What do you like best about the product?
It's a simple, easy to use web interface and has a great set of functionality. In our company there are multiple teams that are cross-functional and have multiple projects, and can work together on TargetProcess effectively.
What do you dislike about the product?
Search feature quite useless - cannot do a proper extended search. Otherwise nothing major.
What problems is the product solving and how is that benefiting you?
Technological issues with our product, solving bugs and organising releases


    Steve I.

Targetprocess

  • November 06, 2019
  • Review verified by G2

What do you like best about the product?
With a powerful infrastructure and renowned visualization functionality, Targetprocess offers improved power to manage its desktop interface on a mobile application platform. Available for Android and iOS devices, Targetprocess provides instant access to various projects wherever you are. After logging in to your account, the various boards you have created are arranged in a streamlined UX interface. At first, the system may be crowded. This is especially important if you have been assigned several tables. However, each column of the array is unfolded and folded. Prevent the feeling overwhelmed by an infinite number of boards by zooming in on just one board at a time. Access to project whiteboards is easy, but what about tracking progress? The included messaging interface offers a secure and stable communication portal — convenient access to private messages with other team members or access to group chats in a simple layout. The intuitive messaging system is native to your device, minimizing communication errors. In addition to the basic design and task overview, Targetprocess mobile application allows you to add new tasks such as additional project features, bug reports, and user histories. Combined with a dynamic search interface that allows you to search for tasks, comments, and tasks, you can stay up to date with the latest developments and events wherever you work.
What do you dislike about the product?
The interface is not 100% fluid, there are sometimes slow response times, and there is an error in the error
What problems is the product solving and how is that benefiting you?
Targetprocess offers a unique and flexible solution for managing the tracking and monitoring of projects during the journey. Designed to simplify agile application designs, the mobile application interface delivers Targetprocess power in the palm of your hand.
Recommendations to others considering the product:
In principle, the Targetprocess mobile application is an excellent support tool. From a comprehensive project update tool to native gesture control, it's never been easier to keep track of what matters most to you and your business.


    Daniel K.

Large learning curve, but worth it.

  • October 21, 2019
  • Review verified by G2

What do you like best about the product?
TP is a very robust system and also customizable. Whatever you need to use it for you can do. On the operations side, TP can be customized for the entire organization. On the individual side, TP can be customized to your liking.
What do you dislike about the product?
It is almost too large and does not have a good time tracking integration. In a business that relies heavily on time tracking, it would be so nice to have a seamless time tracking tool built-in. Would save headache all over the place.
What problems is the product solving and how is that benefiting you?
Eliminating miscommunication. When working as a team with clients, it can be easy to miss information from the account manager to the project manager to the team members. TP helps eliminate that misinformation/miscommunication.
Recommendations to others considering the product:
It is very good. Can take a lot to get trained and understand all it can do, but it is worth it.


    Omid N.

Much more than the management of your projects.

  • September 26, 2019
  • Review provided by G2

What do you like best about the product?
Its way of effectively managing the projects that are generated, the established processes and the needs of the company is really incredible, it is easy to use and is characterized by its ability to customize based on the requirements of the company precisely, optimizing management of marketing and recruitment. On the other hand, its technical support is wonderful because it has a "Live Chat" with trained personnel to handle the different situations that may arise.
What do you dislike about the product?
In situations it gets a little slow and makes it difficult to extract essential data, thus hindering the operability of the moment, but it is important to recognize that this fault occurs due to the excess of recorded data and assigned functionalities, I would dare to call it "a normal fault" based In the logic of the matter.
What problems is the product solving and how is that benefiting you?
A tool to manage projects, but that differs by presenting graphical reports, kanban boards, analysis panels and other critical tools that are really essential to develop an action plan that directs us to perform specific tasks and the organization in an attractive way and practice, which personally results the dream of every company because this ensures excellent overall management especially in the area of ​​marketing.
Recommendations to others considering the product:
It is recommended for medium and large companies that need a tracking of each activity that is carried out, the planning of each service or product to be created and, above all, the impact that it causes in the market, all this by the hand of an impeccable organization through various tools and types of view mentioned above.


    Samantha N.

Excellent platform for work control.

  • September 18, 2019
  • Review provided by G2

What do you like best about the product?
I like Targeprocess because of its high capacity to make different tables in the workplace, it adapts in any work environment and to my needs. It helps me to keep reports in order by providing effective tools for the realization of logical structure projects. Targetprocess is good and flexible, it helps me keep everything in order and work with much more performance.
What do you dislike about the product?
Sometimes it becomes a little slow when performing various tasks, however I like handling and flexibility when keeping tasks and projects in order.
What problems is the product solving and how is that benefiting you?
Targetprocess offers us a great methodology for the realization of jobs and the ability to create projects with a good workflow. Keeps business or individual projects in order making better management of the company. It defines characteristic in commercial documents and helps us distribute tasks with great potential, creating an organized system. Targetrocees makes the information clear and accessible allowing each job file to be easier to find. It gives us the ability to save tasks and be able to edit them without generating problems in the system.
Recommendations to others considering the product:
Targetprocess is very functional because it allows a good management of projects in order and with a very good platform, providing incredible quality and performance when performing tasks.