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Mux

Mux | 1

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External reviews

19 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Reggie Y.

Develope-friendly video streaming stack for VOD, Live and interactive scenarios.

  • March 02, 2023
  • Review provided by G2

What do you like best about the product?
1. A clean and intuitive UI with developer-friendly APIs and Documents.
2. Full video streaming stack you can find in Mux.
What do you dislike about the product?
Mux CDN delivery is backed by Cloudflare and Fastly. This combination performs well in most of the world, but it can be further improved in some regions in Asia. It will be great if Mux allows some regional-specific CDN.
What problems is the product solving and how is that benefiting you?
1. Provide full stack in video streaming as a one-stop shop. You don't need to source solutions like CDN, video player, transcoding and analytics etc.
2. Mux offers its product and solution in developer-friendly approach. You can find rich API, use case and documents support easily.


    Tony L.

Real user insight from your real-time audience

  • March 02, 2023
  • Review verified by G2

What do you like best about the product?
Vast amounts of data, both real-time and historical, to help understand the experiences of your users. The ability to deep dive into an individual view session and to see where problems with your video feed might be happening.
What do you dislike about the product?
An engagement chart would be good to have. This provides and easy way to see the parts of the video being replayed and the parts being skipped. If we build it ourselves we need to host a lot of data
What problems is the product solving and how is that benefiting you?
Provide analytics for or video feed and for our users. Since we host and deliver video feeds to our customer's users, they demand analytics.


    Daniel G.

Used Mux Video and Mux Data on a recent mobile app project

  • March 01, 2023
  • Review verified by G2

What do you like best about the product?
Very easy to integrate Mux Data, and the dashboard had helpful insights. I can also see how Mux Video can effectively handle all things video. You don't need to be a video expert to gain the most out of it.
What do you dislike about the product?
From a developer's perspective, I think the docs need more detail in various use cases, particularly with React Native. Also, more explanation around direct file upload would be helpful. Comparing this to AWS's docs on the same subject, they clarify it in great detail.
What problems is the product solving and how is that benefiting you?
The problem of uploading a video and handling all of the technical sides of video + audio. Using Mux I no longer need to worry about this and instead focus more time on building a great app.


    Harris G.

Mux is a very engineer friendly API to stream video and get detailed analytics.

  • March 01, 2023
  • Review verified by G2

What do you like best about the product?
Mux is an easy to use service. It also provides good analytics regarding videos
What do you dislike about the product?
could be more examples in docs on how to implement less common features, better billing analysis and alerts for certain criteria don't seem easily available
What problems is the product solving and how is that benefiting you?
We need to stream video to our clients.


    Ilya G.

Truly developer focused platform with only the features you want

  • February 15, 2023
  • Review verified by G2

What do you like best about the product?
Absolutely excellent platform. UI is clean and only has what you need, documentation is great and very simple. It seemingly has every feature one could want to help them look competent in delivering video content. A broad number of integrations and simple instructions let you upload and pull videos and gain access to thumbnails and previews. Also, pay-as-you-go with no ceiling on monthly bandwidth is perfect for a startup that doesn't want to fork out an "Enterprise (call us for details)" or be screwed if successful
What do you dislike about the product?
Haven't found anything yet. The flexibility and clarity of the service are pretty outstanding and the free version was pretty excellent to get started. So nothing.
What problems is the product solving and how is that benefiting you?
Serving proprietary wellness content for older adults including travel, exercise and meditation videos.


    Antoine L.

Good for video and live API but don't rely on their multicast / simulcast feature

  • May 15, 2022
  • Review verified by G2

What do you like best about the product?
We like :
• the API for live streaming and video management
• the documentation
• articles and examples in their blog
What do you dislike about the product?
We dislike the implementation of some features that are strongly lacking some thought in the design process and stability.
For example, the simulcast / multicast (the ability to stream to external RTMP) does not work properly, is unable to change the destinations while streaming and lacks of detailed error messages...). We also had the experience that it does not work at all in some cases (however all other services would accept the stream). I would advise sticking to other services (such as Restream) if you want to provide the ability to simulcast to some of your users. Also, the product development team, unfortunately, seems pretty hermetic to feedback about this feature.
What problems is the product solving and how is that benefiting you?
Live streaming and video management at scale.
Recommendations to others considering the product:
Choose them for video and live streaming, not for additional features or services they provide.


    Retail

Impeccable API for live videos - with a price tag to match

  • August 31, 2021
  • Review verified by G2

What do you like best about the product?
We were able to migrate from another third-party live video hosting service to Mux in approximately 1 week. The API and documentation provided are very detailed and made the transition and use of Mux in our application very simple for developers and product managers. The video quality, latency, and overall streaming and viewing experience is very strong.
What do you dislike about the product?
The price point for encoding is quite significant (whereas price is quite fair for storage and viewers of live streams). Having different pricing tiers for encoding at different video qualities would be a nice addition (since most of our users live stream in SD).
What problems is the product solving and how is that benefiting you?
We are implementing live video as part of a web-based application that we then provide to our customers.


    Arjun B.

video analytics at its best with lively features for any analytics teams.

  • August 17, 2021
  • Review verified by G2

What do you like best about the product?
Mux makes building live streaming into your web or native apps simple and secure. The way mux churns the data to the users is amazing. All the details related to any particular video will be available like the overall experience score of the video, be it startup time, buffering time, rebuffers, and many others like these. Other than that the different video formats it supports. The mux SDK has all the required parameters any analytics team needs. Recently they started supporting new features like closed captioning tracking, storyboards, new APIs to track videos better, and many more.
What do you dislike about the product?
The UI can be improved whereas they can introduce charts and other ways of data presentation. Reports can be inclusive.
What problems is the product solving and how is that benefiting you?
Video analytics-related problems and all the streaming-related analytics data you can get from mux.


    Computer & Network Security

Mux for business

  • May 11, 2020
  • Review provided by G2

What do you like best about the product?
The amount of the formats supported by the application
What do you dislike about the product?
The design is not as intuitive as I have expecyed
What problems is the product solving and how is that benefiting you?
I am solving the streaming problem. It's quite stable.