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Gatekeeper is a fantastic product can assist with automation of processes
What do you like best about the product?
simple approach, easy to use and configure
What do you dislike about the product?
nothing specific the improvements that are in the roadmap are looking to improve all the time
What problems is the product solving and how is that benefiting you?
Automating Due Diligence process sign offs
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Global Admin user
What do you like best about the product?
It is easy to customize. It can be intermediating at first, but it is easy to use and understand how it works.
What do you dislike about the product?
Difficult to solve issues even after submitting a Tech support request.
What problems is the product solving and how is that benefiting you?
It is streamlining our process, there are a few issues that we see, but it is helping us automate the onboarding and maintaining of our vendors.
Gatekeeper - great platform and fantastic people!
What do you like best about the product?
Super friendly-user platform. Easy to learn.
What do you dislike about the product?
Use it for 2 months only, so far everything is good.
What problems is the product solving and how is that benefiting you?
shows contract extension
shows spending with vendors
comfortable signing process
adaptability per business need
contracts/documents repository
shows spending with vendors
comfortable signing process
adaptability per business need
contracts/documents repository
Love Gatekeeper!
What do you like best about the product?
The ease of vendor management is what I love the most about Gatekeeper. I can easily renew or cancel my contract right in the platform. The automation is also a huge plus.
What do you dislike about the product?
I wish the charts were able to display more data at one time. Would love to have multiple data points on each axis. The pricing is also a bit high. I would love to see SLAs incorporated on the Essentials plan.
What problems is the product solving and how is that benefiting you?
Gatekeeper is solving all of my vendor management issues. Prior to Gatekeeper, I was using physical documents to try to keep up with everything and it made it impossible. Gatekeeper has saved me.
Rohlik Group review of Gatekeeper
What do you like best about the product?
It is very user friendly and bring clarity into our day-to-day contract management.
What do you dislike about the product?
External questionnaire form for new contract requests. This should be incorporated into Gatekeeper environment on the entry-price level.
What problems is the product solving and how is that benefiting you?
It give clear ownership in the approval workflows. Moreover it gives all employement better visibility over their contracts.
Highly recommend Gatekeeper
What do you like best about the product?
It is excellent to keep your suppliers organised! I can manage all my suppliers, contracts, and even send reminders.
The customer service is also outstanding, I was always able to organize a call in the next couple of days if needed, and my emails get answered very quickly; thanks Nick!
The customer service is also outstanding, I was always able to organize a call in the next couple of days if needed, and my emails get answered very quickly; thanks Nick!
What do you dislike about the product?
Can't think of anything right now, it is very straight forward
What problems is the product solving and how is that benefiting you?
Gatekeeper is helping me to manage all my contracts and suppliers. I can see the end date very clear and I can also send reminders when a contract is about to expire
Nick showed me how to create a workflow and to Bulk import TODAY!
Nick showed me how to create a workflow and to Bulk import TODAY!
Helpful, knowledge employees, easy to use platform
What do you like best about the product?
Having all of our contracts and suppliers in a single place.
The automated workflows are great to help us build a sustainable procurement function.
The team members at Gatekeeper are always helpful and knowledgable and able to provide feedback effectively.
The automated workflows are great to help us build a sustainable procurement function.
The team members at Gatekeeper are always helpful and knowledgable and able to provide feedback effectively.
What do you dislike about the product?
The additional modules are quite expensive and big jump in costs between bands.
What problems is the product solving and how is that benefiting you?
Having all contracts in a centralised place and ensuring we don't miss contract renewals
Pro-Gatekeeper
What do you like best about the product?
Gatekeeper has been an integral part of daily work and helps to keep employees and vendors in compliance with contract and vendor management policies. The ease of finding vendors and contract information, tracking the status of contracts and vendors, and renewing various required documentation with expiration dates and labeling features is super helpful. The messaging capability is also helpful. It tracks conversations related to contracts and vendors, even if the response is from an e-mail account.
What do you dislike about the product?
My only complaint is not being able to archive or delete vendor contacts (users). Re-titling them can currently overcome this, but I believe they are working to change this.
What problems is the product solving and how is that benefiting you?
Gatekeeper helps our company track and manage many contractual agreements and vendor relationships across many departments. We can share information, negotiate contracts with vendors, store documents, pull reports, easily see what is due for renewal, and do many other valuable and necessary tasks more efficiently.
Gatekeeper is a Gamechanger
What do you like best about the product?
Workflows, UX, Data Insights, Collaboration
What do you dislike about the product?
Data comparisons can be difficult to achieve
What problems is the product solving and how is that benefiting you?
Centralising all supplier and contract data has meant that the entire business as visibility of our supply chain. This has been the fundumental difference and has increased our ability to onboard suppliers and agree contracts in a more timely and compliant manner.
Recommendations to others considering the product:
Make sure you have a team ready to implement it and that you have clean data ready to be uploaded.
Vendor & Contract Management Efficiencies with Gatekeeper
What do you like best about the product?
The ability to add and report on a variety of custom fields in the vendor/client, user, contract, and category areas. The ability to add on a partner portal for self service information/updates by our partners. Contract workflows and repository.
What do you dislike about the product?
Lack of reporting capabilities outside of pre-prepared reports. Lack of SAML 2.0 SSO, role based access, and open API in standard contract levels. This software is unique in that they price by vendors and contracts v. users and modules.
What problems is the product solving and how is that benefiting you?
It is still very early in our use of this system, but we are looking forward to a variety of efficiencies in contract lifecycle management, contract renewal notifications and negotiations, and managing strategic partner information/due diligence reviews.
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