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Great way to keep track of contracts
What do you like best about the product?
I like the "event" feature which allows easy tracking of reviews/renegotiations.
What do you dislike about the product?
I would like an easily accessible User's Guide.
What problems is the product solving and how is that benefiting you?
Keeping track of auto renewals can be an issue. Gatekeeper makes this easy!
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Difficult to navigate
What do you like best about the product?
the layout and the format and the colours
What do you dislike about the product?
sometimes the function changes, I use to be able to search by amount of total funding. Now I am unable to
What problems is the product solving and how is that benefiting you?
organizing contracts
Recommendations to others considering the product:
no, the data is not organized. It is hard to search and upload contract data, many repetitive steps that are a waste of time.
Great Contract Management Tool
What do you like best about the product?
The in built features & the functionality!
What do you dislike about the product?
Maybe the User Interface could be better.
What problems is the product solving and how is that benefiting you?
Ability to easily manage numerous contracts. Target savings optimization by knowing the renewal dates in advance.
Finally a Procurement Platform that Connects People to the Market
What do you like best about the product?
Flexibility of Gatekeeper staff members to adjust the way to do things for our organization. It provides connectivity for Procurement personnel and the marketplace whilst presenting endless possibility.
What do you dislike about the product?
Item descriptions need to be improved. The data entry persons working at Gatekeeper might need to polish up their knowledge around this area and be familiarised with UNSPSC codes.
What problems is the product solving and how is that benefiting you?
Dashboard that provides everything under 1 view was great.
Contract Management made easy along with seamless reporting and analytics
What do you like best about the product?
The ability to generate quarterly reports has been the key in putting in place a robust contract management program. The ease with which you can access and link contracts is time saving. Gatekeeper also allows me to customize my categories to suit my needs.
What do you dislike about the product?
It does not allow you to bulk export contract files and it can be a little overwhelming to get started with so many features
What problems is the product solving and how is that benefiting you?
Gatekeeper is helping us store all our current and legacy contracts in a single place which is accessible by everyone. It also allows contract owners insights into the renewal status of their contracts which ensures we don't end up renewing something we don't want.
Excellent tool for vendor, contract and risk management
What do you like best about the product?
Intuitive, easy to use , budget friendly, scalable
What do you dislike about the product?
missing some features, difficult to customise
What problems is the product solving and how is that benefiting you?
Vendor Oversight
One Stop Shop
What do you like best about the product?
The first thing I noticed while I was being shown around Gatekeeper was the ease of use, the program is very intuitive. It really is a one stop shop to find out all the necessary information and documents in regards to tracking our Subcontractors.
What do you dislike about the product?
I've been using Gatekeeper for about 10 weeks and haven't come across any features/items I dislike.
What problems is the product solving and how is that benefiting you?
Before Gatekeeper I would have to email another department in our company for information on where a Subcontractor was in our on-boarding process or to access documents pertaining to the Subcontractor; now I can retrieve those documents in moments. Gatekeeper is definitely helping us save time and in turn money.
Recommendations to others considering the product:
Gatekeeper is saving us time and money, it's extremely intuitive and truly a one stop shop for tracking our Subcontractors.
Organization of Gatekeeper
What do you like best about the product?
I like the ability to customize gatekeeper into what fits your needs. You can add or take away as many add-ons which makes it super user friendly.
What do you dislike about the product?
Sometimes it the interface is a little laggy.
What problems is the product solving and how is that benefiting you?
Everything is cohesive and organized in one place. It's super easy to find things.
Great Product - User Friendly
What do you like best about the product?
The system is intuitive and user-friendly, easy for most people to pick up and start to use with minimal training.
The ability to sort contracts by vendor (funder in our case), type, start and end dates, etc. is very helpful, as is the ability to filter the data to provide a more limited subset of information. This has allowed us to be more proactive about certain contract renewals, develop greater insights into sources of funding, and
The ability to sort contracts by vendor (funder in our case), type, start and end dates, etc. is very helpful, as is the ability to filter the data to provide a more limited subset of information. This has allowed us to be more proactive about certain contract renewals, develop greater insights into sources of funding, and
What do you dislike about the product?
I would like to see:
a) more options for customizing the labels on the navigation bar such as changing Vendor/Supplier to Funder (as we did), Entity to 'Branch" or "Unit."
b) additional reporting options - e.g. by contract type
c) from an end user perspective, I would like to see a more streamlined process when creating new contract cards so that there are fewer "clicks" between tabs and so that certain fields are populated by default with the option to change them via a dropdown menu. (e.g. set the default contract status as "live" with the ability to change to "pipeline" when needed.
d) scrolling up and down the screen or left to right can be a bit cumbersome at times.
a) more options for customizing the labels on the navigation bar such as changing Vendor/Supplier to Funder (as we did), Entity to 'Branch" or "Unit."
b) additional reporting options - e.g. by contract type
c) from an end user perspective, I would like to see a more streamlined process when creating new contract cards so that there are fewer "clicks" between tabs and so that certain fields are populated by default with the option to change them via a dropdown menu. (e.g. set the default contract status as "live" with the ability to change to "pipeline" when needed.
d) scrolling up and down the screen or left to right can be a bit cumbersome at times.
What problems is the product solving and how is that benefiting you?
To date, we have used Gatekeeper primarily as a repository of contracts - having moved from disparate collections of contracts held by regional offices or local units to a central repository held by our national office. This has helped to enhance compliance monitoring.
We have used Gatekeeper workflows on a pilot basis in an effort to replace a slow, paper-based and Canada-Post based process for circulating contracts between our local, regional and national offices with a digital one. Doing so has allowed us to speed up the process of circulating, reviewing and signing off on contracts so that our local units get paid sooner!
We have used Gatekeeper workflows on a pilot basis in an effort to replace a slow, paper-based and Canada-Post based process for circulating contracts between our local, regional and national offices with a digital one. Doing so has allowed us to speed up the process of circulating, reviewing and signing off on contracts so that our local units get paid sooner!
Recommendations to others considering the product:
Consider whether you have the expertise internally to configure Gatekeeper to your needs or whether to engage the vendor team to do so.
If you are moving to a digital repository and workflow from a paper-based or Excel spreadsheet-based tracking system, give thought to how you want to label the contract cards, uploaded files, etc. so that end users will intuitively know where to look to find the contracts they need.
If you are moving to a digital repository and workflow from a paper-based or Excel spreadsheet-based tracking system, give thought to how you want to label the contract cards, uploaded files, etc. so that end users will intuitively know where to look to find the contracts they need.
Intuitive and innovative
What do you like best about the product?
Gatekeeper provides an intuitive system and is very responsive to our needs. I like Gatekeeper's ability to truly connect with the customer and Gatekeeper's will to actually listen to client's suggestions for improvement. They have a clear future roadmap and good communication channels to share updates and/or provide support.
What do you dislike about the product?
I would like to have a mobile app. Also it would help our organisation to have the possibility to make our own reports (basic reports are not sufficient since we added some non default fields)
What problems is the product solving and how is that benefiting you?
We now have a clear overview of our supplier base per program. We have insight in the spend of our suppliers. Suppliers register themselves in Gatekeeper and have the possibilty to update their company information if needed. It saves us a lot of time and we keep a clean database.
Recommendations to others considering the product:
I highly recommend Gatekeeper to both SME and corporate organisations. Gatekeeper actually listens to the client's needs and has the agility to develop its features quite fast
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