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Great Product & Outstanding Service
What do you like best about the product?
The service team assigned to us is wonderful. Matt is fantastic to work with and the product is easy to use. The flexibility is refreshing and truly is a wonderful product platform. The workflows are simple to setup and provide maximum functional flexibility. The system has a lot of potential to expand with us as an enterprise grade platform solution.
What do you dislike about the product?
Like any product certain functionality or features are offered as additional buy-ups versus being included in base functionality, but the Sales team is willing to work with clients to find the right solutions that are aligned with budget restrictions.
What problems is the product solving and how is that benefiting you?
Scale, transparency and automation of tasks. Administrative burden has been lifted.
Recommendations to others considering the product:
Start simple and build with the product, and don't be afraid of an iterative approach to implementation. Especially if you are building from scratch. Gatekeeper is going to grow with you.
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Very satisfied customer
What do you like best about the product?
Ideal system with feature set matches our needs. I like workflow flexibility, access control, bulk upload/update, flexible vendor and contract views, user management and dashboards.
Overall, I like intuitive design, it helped our admin and end users to start using without much training.
Overall, I like intuitive design, it helped our admin and end users to start using without much training.
What do you dislike about the product?
I like all the features, but suggest having more flexibility and options to create additional dashboards. I am also looking for basic spend functionality without a need for buying additional spend module.
What problems is the product solving and how is that benefiting you?
Better control on vendor onboarding, policy enforcement related to the preferred vendors, spend analysis based on the category and teams,. Moreover, now we can proactively monitor all expiring contracts and trigger notifications to our internal stakeholders. This system helped us maintain all our contractual documentation and vendor contact details in a centralized location. Also we are using this system effectively to track risk based on our audit findings. Overall we are able to transform our vendor management by onboarding Gatekeeper system.
Recommendations to others considering the product:
Highly recommended others to discuss your goals and how you are planning to use this system, so that you can configure additional fields and workflows accordingly to take advantage of full capability of this system
A convenient place to store all of my vendor contracts
What do you like best about the product?
I really like the accessibility of one Cloud that holds all of my information regarding all of my vendors within my practice it's stores all of my files and different information that I would scatter around and look for in one place and then is very nice
What do you dislike about the product?
I didn't thank you for for G Suite I felt like it is a really good cloud-based system and it has helped me sufficiently within my business staying organized and being able to locate things quickly being in the law practice you need to find your files fast a lot of people are depending on it
What problems is the product solving and how is that benefiting you?
I definitely I'm solving a disorganization I'll problem the more organization I can have within the practice that much better my business will be being able to help more clients at one time if things are running more smoothly more organized being able to quickly locate my contract information in one place is very helpful
This tool is good and easy to use
What do you like best about the product?
The biggest advantage of this solution is controlling contracts. All information gathered in one place. It allows you to quickly get details about individual contracts. Useful for contract management.
What do you dislike about the product?
I like everything in this solution except price. A bit high compared to competing tools and that's why I rate the product at 9 points instead of 10 points.
What problems is the product solving and how is that benefiting you?
This solution is helpful in everyday work. It helps in the efficient management of contracts.
Recommendations to others considering the product:
A useful tool for companies with many contacts. Facilitates work, so it is worth using this solution.
Great way to keep on top of your contracts
What do you like best about the product?
Having made the upfront investment of recording the details of our subscriptions in Gatekeeper we now get timely reminders for each contract event and is able to avoid unnecessary (and costly) auto-renewals for services no longer used.
What do you dislike about the product?
While it's overall a very solid package, more work can be done on the UX to further minimise the steps required to log new contracts. A brilliant addition would be to automatically read the uploaded contract and extract key fields to reduce the data entry.
What problems is the product solving and how is that benefiting you?
I implemented Gatekeeper for my company as we were increasingly unable to keep on top of contract auto-renewals and restrictive notice windows.
Good tool
What do you like best about the product?
I think Gatekeeper is a good tool for tracking dollars and expiration dates of contracts. Easy to use.
What do you dislike about the product?
I would prefer the ability to upload documents in bulk. The reports are challenging.
What problems is the product solving and how is that benefiting you?
Cotract Lifecycle management is the big reason we decided to go with Gatekeeper. Having all of our contracts in one place has made this process much easier.
Recommendations to others considering the product:
This is a good product. We as a company are pleased with the performance of Gatekeeper.
Gatekeeper Review
What do you like best about the product?
I love that Gatekeeper LISTENS to the customer. In the last few months they have rolled out several features that were essential for our company to progress and I have been extremely satisfied with both the programs features as well as their customer service.
What do you dislike about the product?
I would like to be able to manage multiple entities as we have several channel partners who share accounts with our vendors that we manage as well.
What problems is the product solving and how is that benefiting you?
We are able to consolidate our data, contracts, files, and vendors efficiently. We are still exploring the team capabilities of the program, but so far I have been very pleased.
Recommendations to others considering the product:
Gatekeeper is a wonderful software. I searched, tested, and reviewed many programs to find the best one to meet our needs and this outshone them all, hands down.
Gatekeeper for vendor management
What do you like best about the product?
Our company was looking for a solution for contract management and we have been using Gatekeeper to assist in this for the past year. We like how we are able to chat with Gatekeeper and they are responsive.
What do you dislike about the product?
Gatekeeper does have limited functionality. For example, we use the event feature but the fact that an email is sent out at event creation and also when the event is due is causing confusion to our end users.
What problems is the product solving and how is that benefiting you?
We wanted a centralized place that could store our contract and vendor information. Gatekeeper has provided us with a vehicle to keep track of termination dates and when contrat events are coming up.
Recommendations to others considering the product:
I think it is a good tool for those who are looking for a standard contract management system.
A great way for us to get organized
What do you like best about the product?
We really like the customization of the platform, its ease of use, and the ability to see our contracts at a high level so we can take actionable steps.
What do you dislike about the product?
While there are tons of ways for us to add functionality and custom features, there are some UX oddities that seem to make it a bit more difficult to do certain things (adding Custom Fields, Adding Contract types, etc.)
We've also run into a handful of bugs and tech issues with Gatekeeper, especially when it comes to bulk imports and exports. This could be due to the fact that we have 5,000+ contracts, but it's still frustrating.
We've also run into a handful of bugs and tech issues with Gatekeeper, especially when it comes to bulk imports and exports. This could be due to the fact that we have 5,000+ contracts, but it's still frustrating.
What problems is the product solving and how is that benefiting you?
We have over 10,000+ contracts with vendors, clients, and talent partners scattered across email inboxes, file servers, & Dropbox accounts, and we don't have a great sense of a) who those contracts are with, b) when they expire or require cancellation, c) what our financial obligations are, or d) what our legal obligations are. Gatekeeper helps us get a handle on these items.
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