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Ivanti Neurons Zero Trust Access - BYOL-3 NIC_M5

Ivanti | 22.5R1

Linux/Unix, CentOS 6.4 - 64-bit Amazon Machine Image (AMI)

Reviews from AWS Marketplace

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External reviews

16 reviews
from G2

External reviews are not included in the AWS star rating for the product.

    Government Administration

Great Customer Service

  • February 01, 2019
  • Review provided by G2

What do you like best about the product?
Ivanti stays in touch with fantastic tips and educational tools to make work easier.
What do you dislike about the product?
I dislike the interface. It could be more user friendly.
What problems is the product solving and how is that benefiting you?
Our business is not like your traditional B2B. For our purposes, we've found that Ivanti makes our lives much easier in so many ways

    Government Administration

Excited to implement Ivanti Service Manager in our enterprise.

  • February 01, 2019
  • Review verified by G2

What do you like best about the product?
Modern design. Powerful tool for workflows. Self Service.
What do you dislike about the product?
Not a lot to dislike after taking the courses to see how everything fits together.
What problems is the product solving and how is that benefiting you?
Smart forms that kick off workflows. Better metrics for reporting.

    Arthur C.

basic but works great

  • May 15, 2018
  • Review provided by G2

What do you like best about the product?
For the user it is very easy to learn and use. For the admin it takes a lot of work up front but works great
What do you dislike about the product?
the console you hve to jump to many different modules to set up 1 item
What problems is the product solving and how is that benefiting you?
Self service ticketing and IS requests for software and access.

    Information Technology and Services

Powerfull tool

  • December 01, 2017
  • Review provided by G2

What do you like best about the product?
Process designer - you can design process as needed, with statusses, actions reminders and so on.
What do you dislike about the product?
It is hard to access other objects - ie. if user requested a set of CI's, it is hard to manage all of them in one step - change owner, status etc.
What problems is the product solving and how is that benefiting you?
Adopting tool processes to real life work.

    Information Technology and Services

This is the ticketing tool we use in my company.

  • April 24, 2017
  • Review verified by G2

What do you like best about the product?
The easiness of use to the end user, and how fast we can setup their accounts.
What do you dislike about the product?
Setup data is a little complicated, the reporting tools only allow to use one filter, so that limits what you can do there,
What problems is the product solving and how is that benefiting you?
Our ticketing system is managed using this tool. It help us staying organized.

    Justin L.

I currently use this software for my ticketing system

  • July 22, 2016
  • Review provided by G2

What do you like best about the product?
The user interface is very easy. It is very customizable and allows others to make their home screens look the way they want. I would recommend this product to anyone in need of a ticketing system.
What do you dislike about the product?
It does not work well in all different types of browsers and version. It should have more freedom with that aspect. Also, theme's should be an option. The white gets very taxing on the eyes.
What problems is the product solving and how is that benefiting you?
great ticketing system for our 14000+ user base

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