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Hands-on mentality with an innovative approach for topology-powered observability
What do you like best about the product?
Stackstate has a clear innovative way of "aggregating them all" - i.e. bringing together many different tools (from AWS to Dynatrace to Zabbix) with different data (topology, metrics, tracing) and the time factor.
Easy to install with Helm-Chart for K8s (OpenShift)
Simple, easy-to-use interface that can be customized for each role.
Very helpful and committed support.
Easy to install with Helm-Chart for K8s (OpenShift)
Simple, easy-to-use interface that can be customized for each role.
Very helpful and committed support.
What do you dislike about the product?
Until today?
I am sorry to say that. Nothing...
I am sorry to say that. Nothing...
What problems is the product solving and how is that benefiting you?
Our customers, their developers and our support staff face major challenges when it comes to solving faults and problems. Many complex connected systems in a heterogeneous IT infrastructure often make the search for a root-cause very time-consuming.
We therefore want to offer our customers a simple view of the status of their services. At any time and for any point in time.
Our support teams, but also the developers of our customers, should be led to the root-cause more quickly when processing faults and errors.
Stackstate's open approach and well thought-out concept help to unite a wide variety of data suppliers and reach our goals faster.
We therefore want to offer our customers a simple view of the status of their services. At any time and for any point in time.
Our support teams, but also the developers of our customers, should be led to the root-cause more quickly when processing faults and errors.
Stackstate's open approach and well thought-out concept help to unite a wide variety of data suppliers and reach our goals faster.
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Observability Swiss Knife
What do you like best about the product?
One Observability for 'Serverless', 'Serverful' & 'Enterprise' applications in one place, giving a wider topology-powered insight.
What do you dislike about the product?
Not dislikes, but they should put more emphasis on the 'self-service' aspect of using/configuring the service in today's 'Citizen Developer' world.
What problems is the product solving and how is that benefiting you?
Serverless Observability, ability to visualize inter-dependencies in a distributed landscape. The ability to detect root-cause has gotten quicker!
Recommendations to others considering the product:
Start small (with an indicative stack) to validate your observability needs with StackState, before diving in.
The right direction
What do you like best about the product?
Complete overview of your IT infrastructure.
No more silos views.
Customizable.
In principle, you can add/visualize whatever you want, from servers and databases to relations, logs, changes, applications, switches etc.
No more silos views.
Customizable.
In principle, you can add/visualize whatever you want, from servers and databases to relations, logs, changes, applications, switches etc.
What do you dislike about the product?
Customization can be better, but StackState is still young and is working on the feedback.
Documentation can be better (I would add more figures and schemes and less text).
Documentation can be better (I would add more figures and schemes and less text).
What problems is the product solving and how is that benefiting you?
Not always being able to quickly pinpoint the cause of a problem in the IT landscape. Exactly because we still use silos-view (not enough view on connections).
We are still implementing StackState, so it is a bit early, but from what we are seeing we are confident we will be able to drastically reduce time to find and solve problems.
We are still implementing StackState, so it is a bit early, but from what we are seeing we are confident we will be able to drastically reduce time to find and solve problems.
StackState brining general intelligence to our cloud based managed service services.
What do you like best about the product?
We found that we could get the discovered topology changes, with the overlay of events in time and tracing.
What do you dislike about the product?
I would like a GCP cloud stackback, that would help bridge all 3 clouds.
What problems is the product solving and how is that benefiting you?
We are solving smart root cause analysis, which is correlating and enriching a large percentage of our incidents, creating the child and parent relationships.
Recommendations to others considering the product:
I think it's the next generation in AIOPs.
Helpfull insights for better services
What do you like best about the product?
Insights over our services and customers (different services) in one view, roadmap alignment, direct communication and relationship with StackState.
What do you dislike about the product?
Although the functionality is good and features getting added every release, is the performance our biggest issue, due to the large number of objects we want to have in StackState. But this is getting better with every release.
What problems is the product solving and how is that benefiting you?
Our problem was no insights over services and customers as a whole (only on components) and therefore difficult to do root cause analysis. With the implementation of StackState we both got insights over the whole stack/service in one view with dependencies, and automatic root cause analysis resulting in faster and better incident solving. Next step is to use StackState for automatic detection problems (AAD)
Vendor/Friend with which I would like to grab a beer!
What do you like best about the product?
Right from the start when Danske Bank decided to do StackState POC, StackState assigned very qualified engineer. It was a pleasure to work with him. Moreover StackState engineer helped to write initial Python script and showed how easily data could be parsed from internal database and visualized in StackState. Without a doubt POC was a total success. In one month we proved that StackState could visualize a multi tier load balancer architecture as well as other components like virtual servers, core switches, esx hots and much more. To add with, we did add some log sources and proved that it is possible to detect various infrastructure failures like problems with storage and correlate all related alarms to single problem domain.
What do you dislike about the product?
To be honest, at the moment StackState GUI lacks some features which would allow more customization for users. For example, more possibilities to group various components. Also, the relation drawing algorithm needs some adjustemts. Happy to said, we had several meetings with the StackState product management team and it looks like some of the most needed features will be implemented with the highest priority.
What problems is the product solving and how is that benefiting you?
We did need a tool that could visualize infrastructure and service topology from an existing internal database. StackState proved to be a very good tool for such purpose as it supports Python scripts for topology parsing. To add within our pre-production environment we already have the whole topology and some alerting added. It has been 3 months since we started to use StackState, and only one person is working on this task. The result is really good.
Recommendations to others considering the product:
If some company has many different platforms, even exotic ones, StackState can easily create an integration for that platform and parse all relevant topology and monitoring data from it.
Stacksate is the missing link for our Monitoring/Metrics/Observability
What do you like best about the product?
The timeline to visualize topology and status in the past.
Good out-of-the-box-integrations with other systems.
Easy to write custom integrations for nearly every system you can think of.
Good out-of-the-box-integrations with other systems.
Easy to write custom integrations for nearly every system you can think of.
What do you dislike about the product?
Had to do many customizations to get it running on our Openshift-Cluster.
AD-Authentication does not support nested-group-memberships yet.
More authentication types would be nice.
AD-Authentication does not support nested-group-memberships yet.
More authentication types would be nice.
What problems is the product solving and how is that benefiting you?
Faster root-cause anaysis.
Better overview for our infrastructure.
Better overview of our applications and services.
Everybody has access to the same data and views.
Better overview for our infrastructure.
Better overview of our applications and services.
Everybody has access to the same data and views.
Great insight into complex application landscapes
What do you like best about the product?
Using the standard StackPack integrations it's very easy to gain insight into your (hybrid) application landscape easily. At the same time, adding custom content is also quite easy to do and will add value quickly.
What do you dislike about the product?
Observability in itself is complex, abstract concept and can expose problems that "weren't there before". Managing this to stakeholders can be tricky sometimes.
What problems is the product solving and how is that benefiting you?
Gaining insight into areas that other teams manage, will help in understanding each other better and solving incidents faster. Searching for problems in the wrong area because there is no overview of where an incident is coming from is significantly decreased.
Recommendations to others considering the product:
Just try it with one or more of the StackPacks available out of the box. This will get you results in a couple of hours. And don't hesitate to contact them if your main system doesn't have an integration. They are willing to help out with that.
Best in class observability platform for AWS & Kubernetes
This is the only product that can seamlessly track all Telemetry, Topology and Event data across my Kubernetes and AWS farm.
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