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Reviews from AWS Marketplace

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External reviews

28 reviews
from G2

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Jeroen V.

Observability as the most valuable tool for managing your applications

  • March 28, 2024
  • Review provided by G2

What do you like best about the product?
It simply works! No complicated installation procedures—just straightforward and easy. Supported by an enthusiastic team of engineers who are actively working on an impressive feature roadmap.
What do you dislike about the product?
It simply works, no more challenges.....
What problems is the product solving and how is that benefiting you?
StackState provides you with direct, real-time, or timely insights into the performance of your applications by indicating all flows and dependencies and analyzing anomalies.


    Computer & Network Security

Easy to use, and a company that listens to it's customers!

  • March 28, 2024
  • Review provided by G2

What do you like best about the product?
A tool that provides state of the art observability, but what i like most about StackState is that they listen to the customer, work with the customer to make the product better.

For instance commit to feature requests like multi tenancy, webhooks etc.
What do you dislike about the product?
Have not found anything to dislike yet!!
What problems is the product solving and how is that benefiting you?
Creating observability in our Kubernetes (AKS/Tanzu) container platform solutions,generating dashboarding and providing top notch troubleshooting mechanisms.


    Michael S.

VP, Engineering

  • January 03, 2023
  • Review provided by G2

What do you like best about the product?
There are a couple of aspects of StackState that were helpful to us. First, the ability to gain deep insights into our entire AWS/EKS stack. We were already using Dynatrace and CloudWatch but were still not getting the depth of observability we needed to ensure we maintain our SaaS solution's top service levels for customers.

Within minutes of installing StackState, the software auto-discovered and mapped the topology of our entire IT environment – including ingesting data from Dynatrace and CloudWatch, so that we truly had a unified picture of our stack from all data sources.

Within three hours, we discovered and successfully troubleshot two unknown performance issues in our production cluster: One in the database and one in the application layer. We could see where the bottleneck resided and was able to correct both issues in less than a day. Fixing the problems enabled us to achieve two things: (1) to cut in half the transaction times our customers experienced while using our application and (2) to reduce RDS infrastructure costs by 75%. The most important thing, however, was that our customers noticed the faster app response. When your customers notice – and comment, you know you’ve done something great for them.

FieldPulse also uses StackState in our change management process to capture before and after topology snapshots for compliance reasons.
What do you dislike about the product?
Like any software application you use, there are always things you want to improve. The essentials are there, but we’d like to compare more readily some of the metrics like EC2, application, and utilization of the Kubernetes layer, compare some things on the database layer and get that picture right now to check what’s going on. We can do this today, but we must go to several places.
What problems is the product solving and how is that benefiting you?
The biggest win for us is ensuring performance for our customers. We must maintain a robust, resilient, performant SaaS application within a fully cloud-native AWS/EKS environment. We have made many performance improvements quickly, and StackState has enabled us to do that.


    Niek v.

StackState provides an awesome observability solution for dynamic and complex environments.

  • July 13, 2022
  • Review provided by G2

What do you like best about the product?
By combining all available data sources StackState is able to display the entire topology of the environment. Adding business data on top of that you can see the business impact of outages in the glimpse of an eye.
What do you dislike about the product?
This is not necessarily StackState but it can be challenging to correlate data from within the enterprise due to difference in naming conventions etc. By implementing Stackstate it becomes painfully clear that it is important to have good goverance on resources to keep track of them.
What problems is the product solving and how is that benefiting you?
Where many monitoring solutions focus on just telemetry StackState provides a full observability solution by combining data such as CMD data, monitoring data and trace data to build a full topology and health overview of the environment.

Relating business impact to IT incidents can be challenging. StackState helps to show the real impact of an outtage making it easier to prioritize.
Recommendations to others considering the product:
Do a PoC early on, to see the value it provides.


    Information Technology and Services

Great people are working in this company tu fulfill everything we need.

  • May 16, 2022
  • Review provided by G2

What do you like best about the product?
The product Stackstate itself, helps us a lot to find the root cause as fast as possible.
What do you dislike about the product?
There is nothing to dislike here, StackState is working like a charm.
What problems is the product solving and how is that benefiting you?
To find the root cause in a short time in the whole system-wide area.


    Telecommunications

TV systems integration in a E2E view

  • April 05, 2022
  • Review provided by G2

What do you like best about the product?
Commitment and tenacity to achieve proposed goals
Very easy to integrate data from several distinct systems
Availability of their people to support the customer
What do you dislike about the product?
Nothing to point to much at this stage, except that Stackstate had no expertise in TV Services wich cost us some time to get right information to deploy the views of the service.
What problems is the product solving and how is that benefiting you?
We as a company need to have an E2E view of the TV service. Until this point, we were capable to track some flows end to end specialy in some solutions called black boxes and were we where blind


    Gerald B.

Hands-on mentality with an innovative approach for topology-powered observability

  • April 05, 2022
  • Review provided by G2

What do you like best about the product?
Stackstate has a clear innovative way of "aggregating them all" - i.e. bringing together many different tools (from AWS to Dynatrace to Zabbix) with different data (topology, metrics, tracing) and the time factor.

Easy to install with Helm-Chart for K8s (OpenShift)
Simple, easy-to-use interface that can be customized for each role.
Very helpful and committed support.
What do you dislike about the product?
Until today?
I am sorry to say that. Nothing...
What problems is the product solving and how is that benefiting you?
Our customers, their developers and our support staff face major challenges when it comes to solving faults and problems. Many complex connected systems in a heterogeneous IT infrastructure often make the search for a root-cause very time-consuming.

We therefore want to offer our customers a simple view of the status of their services. At any time and for any point in time.
Our support teams, but also the developers of our customers, should be led to the root-cause more quickly when processing faults and errors.

Stackstate's open approach and well thought-out concept help to unite a wide variety of data suppliers and reach our goals faster.


    Vykintas B.

Vendor/Friend with which I would like to grab a beer!

  • March 23, 2022
  • Review provided by G2

What do you like best about the product?
Right from the start when Danske Bank decided to do StackState POC, StackState assigned very qualified engineer. It was a pleasure to work with him. Moreover StackState engineer helped to write initial Python script and showed how easily data could be parsed from internal database and visualized in StackState. Without a doubt POC was a total success. In one month we proved that StackState could visualize a multi tier load balancer architecture as well as other components like virtual servers, core switches, esx hots and much more. To add with, we did add some log sources and proved that it is possible to detect various infrastructure failures like problems with storage and correlate all related alarms to single problem domain.
What do you dislike about the product?
To be honest, at the moment StackState GUI lacks some features which would allow more customization for users. For example, more possibilities to group various components. Also, the relation drawing algorithm needs some adjustemts. Happy to said, we had several meetings with the StackState product management team and it looks like some of the most needed features will be implemented with the highest priority.
What problems is the product solving and how is that benefiting you?
We did need a tool that could visualize infrastructure and service topology from an existing internal database. StackState proved to be a very good tool for such purpose as it supports Python scripts for topology parsing. To add within our pre-production environment we already have the whole topology and some alerting added. It has been 3 months since we started to use StackState, and only one person is working on this task. The result is really good.
Recommendations to others considering the product:
If some company has many different platforms, even exotic ones, StackState can easily create an integration for that platform and parse all relevant topology and monitoring data from it.


    Dennis L.

Great insight into complex application landscapes

  • March 17, 2022
  • Review verified by G2

What do you like best about the product?
Using the standard StackPack integrations it's very easy to gain insight into your (hybrid) application landscape easily. At the same time, adding custom content is also quite easy to do and will add value quickly.
What do you dislike about the product?
Observability in itself is complex, abstract concept and can expose problems that "weren't there before". Managing this to stakeholders can be tricky sometimes.
What problems is the product solving and how is that benefiting you?
Gaining insight into areas that other teams manage, will help in understanding each other better and solving incidents faster. Searching for problems in the wrong area because there is no overview of where an incident is coming from is significantly decreased.
Recommendations to others considering the product:
Just try it with one or more of the StackPacks available out of the box. This will get you results in a couple of hours. And don't hesitate to contact them if your main system doesn't have an integration. They are willing to help out with that.


    Tony

Best in class observability platform for AWS & Kubernetes

  • November 04, 2021
  • Review verified by AWS Marketplace

This is the only product that can seamlessly track all Telemetry, Topology and Event data across my Kubernetes and AWS farm.


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