My main use case for VTEX Commerce Platform is for e-commerce every day. I use VTEX Commerce Platform for everything in my daily work, from catalog management to managing different stores.
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Daily operations have become streamlined as I manage multiple stores and catalogs from one place
What is our primary use case?
What is most valuable?
The best features VTEX Commerce Platform offers for me are its versatility, the way it adapts and integrates with multiple platforms, and the ability to build different adaptive flows on top of it for all business models.
I particularly appreciate how we manage the catalog, its versatility to adapt to different business models, and its possibilities for configuring logistics models in VTEX Commerce Platform.
VTEX Commerce Platform has positively impacted my organization by making my work easier and having a positive impact overall. It has helped my business by increasing sales and making management easier.
What needs improvement?
I do not find it easy to manage all my stores and products from one place in VTEX Commerce Platform, as the dashboards are somewhat sparse in analytical information despite making it easy to manage all the stores from one place.
I would appreciate improvements to the checkout and the B2B functionalities in VTEX Commerce Platform. For example, I would improve the checkout by allowing multiple selection of carriers since split order has limitations.
Organizations could communicate better with master data within VTEX Commerce Platform. I would also appreciate better automation of the information and the onboarding of customers between leads and real customers in my organization.
For how long have I used the solution?
I have been using VTEX Commerce Platform for six years.
What do I think about the stability of the solution?
VTEX Commerce Platform is mostly stable and works without problems.
What do I think about the scalability of the solution?
VTEX Commerce Platform's scalability is good, as it can grow with my business and handle more users or sales easily.
How are customer service and support?
The customer support for VTEX Commerce Platform is helpful when I have a problem, and I find them effective. I would rate the customer support for VTEX Commerce Platform a ten.
How would you rate customer service and support?
Positive
What was our ROI?
I have seen a return on investment with VTEX Commerce Platform in sales. Sales have increased, and I have seen an increase in percentage terms using VTEX Commerce Platform, although I do not have that data.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing for VTEX Commerce Platform has been easy, and I encountered no problems.
What other advice do I have?
My advice for others looking into using VTEX Commerce Platform is to study the configuration and refer to the documentation.
Smooth Multichannel Administration That Optimises Operations and Customer Experience
What do you like best about the product?
I like the VTEX Commerce Platform for its smooth, multi-channel administration, its straightforward connectors, and its ability to optimise operations while also improving the customer experience.
What do you dislike about the product?
One drawback of the VTEX Commerce Platform is that its pricing and setup can feel complicated for smaller businesses. In addition, some advanced features may require technical skills to implement and deploy successfully.
What problems is the product solving and how is that benefiting you?
VTEX helps us overcome multi-channel management and integration challenges, so we can run operations more efficiently and deliver a better shopping experience
Use of vtex in latam
What do you like best about the product?
Efforless and eseay plataform for the owner and company
What do you dislike about the product?
The Integration in my country with the paymenent method is not great for the instutitud
What problems is the product solving and how is that benefiting you?
Visual and UX for interfaz and design template configuration
A vigilant software that gives groundwork and progression at a higher grade.
What do you like best about the product?
A full backup system for your line of work that offers infrastructure and advance at the same time. VTEX is a root of strength in communication and documentation. There is no demand to upgrade this software it’s all in one. This application is like a gaffer, it can manage many tasks at the same time without any trouble. Every data and information is transferred at a single click I can’t conceive of anything better than that.
What do you dislike about the product?
It’s a pretentious thing in the software field, but rather expensive to stick out all users. Its advantages are more conspicuous than its drawback. It’s a character of over efficient application and can get to trouble while snooping other software. Installation time is a lot shorter than its usage trial so kind of mess creation makes trouble for the user.
What problems is the product solving and how is that benefiting you?
First, I found it pricey, at present when I’m using this, I could not find the best thing for my concern. A solution to all my worries and I can create files, process and further selling detail all is available in a minute. Our customers feel free to approach me and my wares. They can throw the best reviews of the wares and it’s better to determine what is good and how they good buy that. Comfortable for both me and my customers. Its outstanding feature is providing substructure and provision to my job and that is a major theatrical role-playing by VTEX.
Perfect synchronization for your e-commerce
What do you like best about the product?
The platform incorporates a significant number of tools to start and optimize your e-commerce, such as payment gateways, promotions module, coupons, discounts, programming.
What do you dislike about the product?
The % of expense that the tool deducts from you, after the total sales.
What problems is the product solving and how is that benefiting you?
Customers who use the tool have seen their e-commerce enhanced and their sales multiplied, and their website has also been optimized.
Recommendations to others considering the product:
Without a doubt, it is a very well-positioned tool when it comes to creating or managing your e-commerce, without a doubt I recommend it to you.
Indexing Times
What do you like best about the product?
That the indexing times are fast
What do you dislike about the product?
The operational process for loading products is not so intuitive.
What problems is the product solving and how is that benefiting you?
Increase in sales
Recommendations to others considering the product:
Highly recommended
Leading software in the region
What do you like best about the product?
The support system, the fact that it is software in the region, is appreciated as it is much better understood and is more dedicated to studying the Latin American market.
The management of brand accompaniment and its endorsed support is very important and also generates greater trust.
The opportunity to integrate Vtex with the most important marketplaces worldwide is something essential in this world of e-commerce.
The management of brand accompaniment and its endorsed support is very important and also generates greater trust.
The opportunity to integrate Vtex with the most important marketplaces worldwide is something essential in this world of e-commerce.
What do you dislike about the product?
Loading and indexing times can be very slow depending on the time.
What problems is the product solving and how is that benefiting you?
The amount of sales is exponentially increased thanks to the very fact of being a tool created in the region of America.
Recommendations to others considering the product:
The support they add to accompany the integrations is very important.
A very solid platform with constant evolution.
What do you like best about the product?
VTEX has become the leading platform in many areas of Latin America with constant evolution and a very solid community where support and help can be obtained to carry out different developments.
The ease of use of VTEX makes it ideal for companies with little or no experience in E-commerce, without affecting its quality and the possibilities of integration and the quality of developments that can be carried out.
At the level of implementing agencies, the experience is pleasant considering that it has an effective and scalable support scheme, rich documentation, as well as a wide community in constant contact through events held in different countries.
The ease of use of VTEX makes it ideal for companies with little or no experience in E-commerce, without affecting its quality and the possibilities of integration and the quality of developments that can be carried out.
At the level of implementing agencies, the experience is pleasant considering that it has an effective and scalable support scheme, rich documentation, as well as a wide community in constant contact through events held in different countries.
What do you dislike about the product?
Delays in visualizing changes on production sites due to caching issues can be somewhat annoying at times. One thing to keep in mind is that when hiring a VTEX environment, we will not have a proper QA space where we can test developments or new features without affecting the production site. Nevertheless, this can be resolved with various safe practices and some working methods that are learned through the use of the platform over time.
What problems is the product solving and how is that benefiting you?
Planning and development of E-commerce channels for B2C and B2B sites, accompanying clients from the conception of the project to post-publication support of the site.
Recommendations to others considering the product:
Analyze very well the expectations regarding the use that will be given to the platform to ensure that it will fulfill the desired purpose, and even to know if we are going to underutilize the features and power of this tool in a project that could be carried out with another of lesser value or lower implementation cost. In this planning process, it is essential to have the right agency, so it is highly recommended to meet and listen to proposals from different agencies that develop and implement VTEX solutions.
Great Ecommerce platform
What do you like best about the product?
Great support and scalability in the stores, very good management of the orders made by customers, great store customization, even with VTEX IO you can manipulate the store's back-end, good documentation.
What do you dislike about the product?
page load times are a bit slow, it takes a long time to render the changes made both in products and in the HTML templates, little customization in the payment section.
What problems is the product solving and how is that benefiting you?
when you have a very large catalog and need a very personalized store, it is the best option
Recommendations to others considering the product:
Good E-commerce Platform
Vtex support in Latin America.
What do you like best about the product?
Very friendly check-out, allows the opportunity to install APIs that help improve the tool's performance, and has a very efficient support center. A platform that is migrating to Spanish, which is greatly appreciated.
What do you dislike about the product?
In some cases, the platform and its servers can become somewhat slow with loading times.
What problems is the product solving and how is that benefiting you?
Vtex Manage a very comfortable and secure suite, an additional tool for the growth of e-commerce in the region. Also, the support they provide for the platform is very important.
Recommendations to others considering the product:
If your idea is to establish an e-commerce support, this is the tool.
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