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External reviews

74 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Lalit Bandu C.

The Sailpoint Review

  • July 11, 2023
  • Review verified by G2

What do you like best about the product?
Sailpoint is easy to learn and understand, and it's easy to use. In the office, I get to know about this tool. Using Sailpoint, we can give access to the identity and can manage it throughout the user lifecycle. Sailpoint has features like Identity Access Management, Privileged Access Management, and Single Sign-on and can prevent security breach in an organization.
What do you dislike about the product?
Sailpoint is a very big tool, so obviously, the issue will be there. The cache issue is a very common issue in sailpoint.
Sometimes it behaves differently than you expect the result.
What problems is the product solving and how is that benefiting you?
Using Sailpoint we can decide to which user or identity how much access we should give. So, identity can not do any compliance issue. The new joiner gets assigned with birthRight roles which we can handle through lifecycle events.


    Ayush K.

Sailpoint IAM Solution

  • July 10, 2023
  • Review verified by G2

What do you like best about the product?
The key feature of the SailPoint I like is that you have a complete hand on your backend code. You can modify the workflows and rules as per our requirement and see the magic. The tool is easy to adapt and understand.
What do you dislike about the product?
The installation process is quite difficult to understand at first but later we get used to with this as we install it multiple times it gets crashed but the tool is easy to use and uderstand.
What problems is the product solving and how is that benefiting you?
By using Sailpoint, we can provide privileged access to the candidate or you can say new joining or new employee in an organization. So, the single sign-on problem was solved by Sailpoint. The complete JML lifecycle we handle using SailPoint.


    Lalit C.

Sailpoint has good future in IAM world

  • July 06, 2023
  • Review verified by G2

What do you like best about the product?
The best about Sailpoint is that you have a complete command on your workflow and rule which you can modify as per your business requirement.
It's easy to learn and understand.
What do you dislike about the product?
The thing which i don't like is the cache issue while working on a rule or workflow. Suppose you are working on different tabs and simultaneously updating any rule, and you make a delay to save it will load and load only but will not save. Sometimes after saving also, it will not reflect the changes.
What problems is the product solving and how is that benefiting you?
To manage all new joiners or employee's identities, their entitlements or roles, specifically what kind of access should be given to that particular user throughout the employee organization lifecycle.


    Bharathesh H.

Sailpoint Product review

  • July 04, 2023
  • Review verified by G2

What do you like best about the product?
Sailpoint truly is a developer friendly tool where we can easily customise as our wish , already available out of the box rules, workflows, sailpoint community and most importantly it uses Java.
What do you dislike about the product?
Debugging the code can be time consuming.
Servers getting down every now and then due to load issues or wrong loggers attached or due to incorrect code uploaded.
What problems is the product solving and how is that benefiting you?
Sailpoint helps in achieving security issue of users and make sures other employees or external sources don't exploit the identity data of employees.
It makes me relieved and trust the company as my personal data is secured.


    Sakshi S.

SailPoint a must need tool for your organisation

  • July 01, 2023
  • Review verified by G2

What do you like best about the product?
SailPoint give you the customisation like if some connecter, configuration, code is not working then with our mind we can write our own logic to fulfill the requirements. Also it has features like multi-factor authentication, life-cycle governance, Password management and single sign-on.
What do you dislike about the product?
Although it is a good product but, sometimes it behaves abruptly as it is having high level of cache issue and some minor bugs on which the SailPoint team is working and getting it resolved.
What problems is the product solving and how is that benefiting you?
So in our organisation we are using SailPoint as a user onboarding and governance tool. We have taken HR application for aggregating data, as it is a authoritative application. Using it we are managing our identities.


    Abhishek S.

SailPoint: The perfect tool for IAM.

  • June 26, 2023
  • Review verified by G2

What do you like best about the product?
There are many things to like about SailPoint but out of all the best is it gives you full control to customise as per your business requirement also it has many other features like MFA,SSO.
So I will recommend to definitely use SailPoint and get your data protected from data breaches.
What do you dislike about the product?
There is nothing much to dislike but as everything has some good and bad points so here SailPoint is having a high level of cache issue which can make you feel bad sometimes.
What problems is the product solving and how is that benefiting you?
Its helping the organisation in maintaining there data and giving Role based access control to the identity also as SailPoint is a great tool so with its multiple features like MFA,SSO , Password management and network access control.


    Lancelot J.

SailPoint delivers a very in-depth solution to Identity Management!

  • April 13, 2023
  • Review verified by G2

What do you like best about the product?
SailPoint has helped us align our Identity Management with our Security guidelines and procedures. It has helped us reach the compliance goals that we have also been struggling with.
What do you dislike about the product?
There is a ton of training needed to fully understand and utilize the product to its full potential. All the training offered to use the product is free, but you need to pay for more training to gain a better understanding.
What problems is the product solving and how is that benefiting you?
SailPoint has solved our main issue with User Access Reviews for SOX compliance. It had never been conducted correctly at my company for years before I started here. Many fines were assessed yearly for Compliance failures until we implemented SailPoint.


    Pharmaceuticals

SailPoint Product Suite Specialist

  • December 11, 2022
  • Review verified by G2

What do you like best about the product?
Effectiveness to deal with all use cases and scenarios of identity management, access governance and system integration using OOTB connectors and the flexibility to create custom integrations using REST and SCIM connectors.
What do you dislike about the product?
The IdentityNow product allows minimal customizations which becomes the bottleneck sometimes as the OOTB way of achieving some requirements is also not available.
What problems is the product solving and how is that benefiting you?
Identity Management
Access Governance
RBAC
Policy and SOD implmementation

These use cases can be efficiently implemented in IIQ and IDN and solve most identity governance and administration problems.


    Chemicals

Analytical manager

  • September 09, 2022
  • Review verified by G2

What do you like best about the product?
Manage all software access in one place for all employees
What do you dislike about the product?
The user interface is not friendly. It is hard to find what we need to do next to manage access to the software.
What problems is the product solving and how is that benefiting you?
Enhance the simplification of the user interface.


    Prakash Gupta K.

Literally wonderful

  • July 03, 2022
  • Review provided by G2

What do you like best about the product?
Identity Governance, Identity Life Cycle and Reporting
What do you dislike about the product?
Role-Based Access management(RBAC) is an area in Sailpoint to be improved.
What problems is the product solving and how is that benefiting you?
Sailpoint resolves most of the user access control and reduces cost to company