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External reviews

74 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Shekhar P.

Good Tool with Scope of Improvement

  • September 05, 2019
  • Review verified by G2

What do you like best about the product?
Easy to use, easy to manage, yet robust to maintain security compliance.
What do you dislike about the product?
While creating a new user, the way ERP Maestro provides option to clone roles, similarly option should be provided to clone other tabs of SU01, like Defaults, SNC, Parameters and License. This has been a long awaited demand.
What problems is the product solving and how is that benefiting you?
User provisioning, risk identification and mitigation, and Emergency Access Management.
Recommendations to others considering the product:
Small package with Big benefits.


    Industrial Automation

ERP Maestro

  • July 30, 2019
  • Review provided by G2

What do you like best about the product?
What's not to Like about ERP Maestro? Its simple deployment gets you up and running in minutes. User-friendly interface, multiple reporting methods, onscreen queries, audit friendly reports and logs, EAM module is simplified and easy to maintain, on-screen dashboards, digitally signed exported documents for auditors, User Review module, and their customer support team is very helpful.
What do you dislike about the product?
There isn't much i dislike about the tool, I use it multiple times of the day.
What problems is the product solving and how is that benefiting you?
The EAM module was what we started with; before ERP Maestro, our process was very manual, and it became unmanageable to comply with the audit requirements. The EAM process was simplified and has made our audit process for Firefighter access a breeze. We purchased the Access Reviewer module recently, and it has reduced the amount of reporting time more than half. We went from a very manual User Access Review process, that would take 1-2 months to complete. Now that we use Access reviewer, the process can be completed quickly and electronically. We also are using the SOD module and What-if scenarios. The rule book provided is in-depth and easy to update.


    pragati r.

Great IAM solution for customers looking forward to customization in their product

  • June 14, 2019
  • Review provided by G2

What do you like best about the product?
1) Tool is very customization friendly.
2) It provides great community support.
3) Tool has easy and clear availability of docs and api's.
4) This is a perfect IAM tool for beginners.
5) Users can request their own access and can approach to owner as well.
6) User friendly interface of the application allows easy integration with access management to new users as well.
7) A CustomGlobal object is always available to get data from backend.
What do you dislike about the product?
1) Sometimes I face issues with sessions and objects get overridden.
2) Access request for others allows me to add or delete access for some users.
What problems is the product solving and how is that benefiting you?
The most liked feature is its customization friendliness. I can easily write my custom rules, workflows and SOD policies.


    Information Technology and Services

Great for managing access, though can be difficult to understand

  • June 07, 2019
  • Review provided by G2

What do you like best about the product?
Great for filling the niche need that exists—granting and monitoring access to applications and workspaces.
What do you dislike about the product?
The workflow can be difficult to understand, not as intuitive as it could be.
What problems is the product solving and how is that benefiting you?
Managing access and being able to set individuals as gatekeepers. Allows us to manage these things ourselves rather than needing to involve enterprise technology
Recommendations to others considering the product:
Very helpful application but be sure to get requisite training


    Hospital & Health Care

Easy to use and put in request tickets

  • May 22, 2019
  • Review verified by G2

What do you like best about the product?
Easy to use and put in ticket requests through this software. We use this as our main ticketing software when users are requesting access accounts to our electronic medical records system we manage and Sailpoint allows us to track, document in and resolve these ticket requests with ease. We are also able to communicate with users within Sailpoint and collect the necessary information in order to build out these accounts within our system.
What do you dislike about the product?
Sometimes it is a little challenging to navigate and decipher the messages coming and and how to read and route accordingly. The messages are organized by various lines and it is challenging to determine the correct information to collect to then build out our user accounts. The coding for the documentation is a bit abstract. Perhaps it could be organized better.
What problems is the product solving and how is that benefiting you?
We use this as our main ticketing software when users are requesting access accounts to our electronic medical records system we manage and Sailpoint allows us to track, document in and resolve these ticket requests with ease.
Recommendations to others considering the product:
Make sure your coding system of how documentation should be entered and collected is very clear because otherwise it will be challenging to figure out what data needs to be carried over from Sailpoint into the system you are collecting the data for.


    Real Estate

Easy to Use

  • April 26, 2019
  • Review provided by G2

What do you like best about the product?
I like the application is very easy to use and to navigate. The system seems to connect very well with the company's databases and programs.
What do you dislike about the product?
I dislike the look of the platform. It appears very outdated.
What problems is the product solving and how is that benefiting you?
The platform eliminates associates waiting on Tech reps to reset passwords for systems.
Recommendations to others considering the product:
I recommend that you reach out to your tech team with any questions. The program sometimes does not work very well and can lack the programs needed.


    Information Technology and Services

Sailpint

  • April 26, 2019
  • Review provided by G2

What do you like best about the product?
What I like the most is that I can access all my apps in one place and use the same credentials
What do you dislike about the product?
So far my experience has been positive, haven't had much issues.
What problems is the product solving and how is that benefiting you?
It's much easier to request access for different applications and faster
Recommendations to others considering the product:
Make sure for implementation you get a good professional services to help you start the process, once it's in place then easy to add more


    Accounting

BEst Idenntity Managment Tool

  • April 25, 2019
  • Review provided by G2

What do you like best about the product?
I have been working for Sailpoint since 2 years it was the best IQ Tool which i have worked,it Configures and Deploy SailPoint IdentityIQ to Diffrent target system
What do you dislike about the product?
i never see any dislike fromt this tool and morover it is bit pricey compare to other tools
What problems is the product solving and how is that benefiting you?
it solved our security issues and reduced cost of labour
Recommendations to others considering the product:
N


    Luxury Goods & Jewelry

reasonble managed access tool

  • April 01, 2019
  • Review provided by G2

What do you like best about the product?
continuous updates, Ability to use software bots. Good intregration with AWS
What do you dislike about the product?
Limited functions on other cloud providers.
What problems is the product solving and how is that benefiting you?
managing access across environments


    Vyankatesh J.

One stop solution for Identity management for easy on boarding with access management

  • March 28, 2019
  • Review provided by G2

What do you like best about the product?
1. One stop solution for access management for your project and company.
2. Can raise access requests for any requirement such as adding into AD groups, mail alias, windows
access, different soft wares , Virtual machines etc.
3. These access requests are tracked for responsible persons to take action as per request category.
4. Those requests are tracked with messaging facility to owners & action to be taken on those requests.
5. Facility of reminding owners to take actions is also excellent
6. User can see progress of request communicate to owner as well .
7. It allows me to raise multiple requests in one go which is saving my time in process
8. Nice and easy UI for this application helps to simplify access management process with very less training to new users.
What do you dislike about the product?
1. Adding requests for someone empowers me though it gives problem sometime as someone can add or remove another user.
2. This is problematic as I may get removed from the which I am not intended to leave. Which causes me more process related discussions for approval.
What problems is the product solving and how is that benefiting you?
1. Access management for your project within company
2. Giving one place for all access requests for end user as well as owners of those requests
3. Easy to track user requests
4. Different policy violations & related info can be easily maintained
5. Notifying end user on request progress & approval / decline through mail with reason from owner/authorized approval person
6. Compliance activity tracking with duo registration to secure the access process
Recommendations to others considering the product:
1. User friendly UI for end users to create & track requests Hence quite simple to do training for new users
2. One stop solution for access management for your project and company
3. Easy to manage and maintain your project & company user access profiles with all list access to review & approve