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VP of Global Channels
What do you like best about the product?
The Tackle platform makes it easy for us to transact with multiple cloud providers via one platform. And once an offer is made to a partner (via CPPO) or to a customer (via PO), we receive updates on each step taken. It makes it seamless for every member of our team to know where we are in the transaction process. The Customer Support is also incredibly responsive and helpful. Finally, integrating and implementing Tackle was a breeze and saved our engineering staff tons of time and cycles.
What do you dislike about the product?
The Tackle Team is great about staying on top of the new features that get added by the hyperscalers and quickly enables their platform to offer that feature to its users.
What problems is the product solving and how is that benefiting you?
Providing Marketplace offers to partners and customers, understanding propensity to buy for our customers, integrating with our salesforce for registering opportunities, showing propensity to buy and creating offers, creating pipeline, providing insights on our deals, making our lives easier when it comes to transacting deals via the marketplace.
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Cloud Marketplace Review
What do you like best about the product?
Seamless integration with private offers
What do you dislike about the product?
It can be difficult to update listings manually, when it something small.
What problems is the product solving and how is that benefiting you?
It is helping us expand information on customers on marketplace they would use to buy software
Marketplace Business Game-Changer
What do you like best about the product?
The platform is intuitive and convenient to use for the most part.
What do you dislike about the product?
The integration has taken much longer than anticipated. The role requirements have been tricky to navigate.
What problems is the product solving and how is that benefiting you?
It has made extending and tracking private offers seamless.
Game Changing Independent Cloud Marketplace Platform to enable Scale
What do you like best about the product?
Tackle provides a CSP independent platform that enables organizations to take the guesswork and learning out of AWS/Google/ and MSFT MP listing processes which are complex and different for each company. Tackle delivers an impactful, easy to use implementation plan which helps everyday users become familiar with the platform quickly. Tackle's console is easy to integrate and provides intuitive MP deal lifecycle management in an audit friendly format that is easy to "plug in" across ops, sales, finance and alliance teams for immediate use.
Their Customer Support is world class !
Their Customer Support is world class !
What do you dislike about the product?
Absolutely nothing at all, customers could benefit from more right sized service pack offerings to provide speicif support for tackle initiatives.
What problems is the product solving and how is that benefiting you?
Onboarding to AWS and Google Marketplaces, ensuring the MP offers are set up properly for customers, partners and for the organizations finance and operations teams to process volume orders. Tackle is also helping the organization automate CRM processes which reduce daily admin by the teams up to 30%.
Good
What do you like best about the product?
convenience and quick support in resolving the issue
What do you dislike about the product?
Frequent change in UI wihtout communication
What problems is the product solving and how is that benefiting you?
Reporting and quick anaylsis re AWS
Seamless Integration and Exceptional Support
What do you like best about the product?
The platform's intuitive interface guided us effortlessly through the integration process, streamlining what could have been a complex ordeal into a smooth and efficient experience. Whether it was configuring settings or managing deployments, Tackle.io provided all the tools necessary with clarity and precision
However, what truly sets Tackle.io apart is its exceptional support team. At every stage of our integration journey, they were there to lend a helping hand, providing invaluable guidance and assistance whenever needed. Their dedication to ensuring our success was palpable, and it instilled a sense of confidence in the platform that is hard to come by.
Moreover, Tackle.io has consistently added value to our operations. With each update and feature enhancement, they have demonstrated a commitment to staying ahead of the curve and meeting the evolving needs of their customers. It's reassuring to know that we're not just using a platform but partnering with a company that is invested in our growth and success.
However, what truly sets Tackle.io apart is its exceptional support team. At every stage of our integration journey, they were there to lend a helping hand, providing invaluable guidance and assistance whenever needed. Their dedication to ensuring our success was palpable, and it instilled a sense of confidence in the platform that is hard to come by.
Moreover, Tackle.io has consistently added value to our operations. With each update and feature enhancement, they have demonstrated a commitment to staying ahead of the curve and meeting the evolving needs of their customers. It's reassuring to know that we're not just using a platform but partnering with a company that is invested in our growth and success.
What do you dislike about the product?
Not much to complain about, really. Just a suggestion: a few tweaks to the UI in the listing builder could make it even more intuitive.
What problems is the product solving and how is that benefiting you?
Enabling our internal teams on working with the cloud providers as well as alleviating internal overhead
Tackle Cloud GTM is a tremendous platform!
What do you like best about the product?
Tackle is easy to use, supported by a great and responsive team that is quick to respond to questions or concerns, and has delivered invaluable insights to our sales team!
What do you dislike about the product?
No real complaints - the only thing I wish is that it was easier to export individual Probability to Buy Reports!
What problems is the product solving and how is that benefiting you?
Tackle is helping us streamline our Marketplace offers and postings, whole also delivering invaluable insights about potential customers and their relationships with the Hyperscalers for our sales team.
Co-Sell Lifecycle Made Easier
What do you like best about the product?
When we were running our own Cloud Marketplace strategy we ran into issues working across departments because we did things differently from Azure to AWS. With Tackle.io, regardless of hypercaler, we transact in a similar manner with the same set of triggers that go to the appropriate teams, creating a smooth operational experience. We are in the final stages of launching the Tackle.io Co-Sell Application into production and this will save people from various departments hours a week previously spent sharing deals, adding contacts, updating pipleine, etc. Our next step will be to integrate Tackle.io Prospect to show PtoB data at the account level across our organization. This will help our sellers more confidently plan regional prospects by hyperscaler and drive procurement through the Marketplace.
What do you dislike about the product?
Although they provide support as we connect, test and launch different pieces of the Cloud GTM platform, it would be nice if they could put hands on keyboard for some of it without an additional cost to us.
What problems is the product solving and how is that benefiting you?
Tackle.io provided us a platform that allows us to do Marketplace/Co-Sell business with both Microsoft and AWS in the same pane of glass. We went from Marketplace novice to pro in just a mater of weeks and we are confident in our ability to handle the anticipated volume of MPPO's (Marketplace Private Offers) as we scale. The abilitiy to share/update deals directly from Salesforce and have the subseqent data show up in ACE/Salesforce is a huge time saver for everyone across alliances. No one in Alliances enjoys the manual admin work but it's important for our partnership and now with Tackle it will no longer be a burden. Also, the Analytics for both hyperscalers in one place makes life a lot easier at the end of each quarter.
Platform is great but support, guidance, and expertise from the Tackle team sets them apart!
What do you like best about the product?
The Tackle platform takes the complexity of working with multiple CSP marketplaces and simplifies that into a single platform with a single view of a very challenging process. The reporting functions are getting better and are becoming more valuable to our team.
What do you dislike about the product?
Tackle is subject to the same pain points as any marketplace partner, things change so much and at times the platform does not have all the features/functionality changes made by the cloud providers on day-one. This is not necessairly a Tackle issue but one where more coordination may be needed between Tackle and the cloud providers to make sure they are aware of roadmap/feature changes.
In the past, the pricing model was a challenge but recent changes have more aligned with how the CSP marketplaces operate and are more acceptable to a software vendor.
In the past, the pricing model was a challenge but recent changes have more aligned with how the CSP marketplaces operate and are more acceptable to a software vendor.
What problems is the product solving and how is that benefiting you?
We are just starting to use some of the non-listing-creation functions within Tackle (co-sell and Salesforce integration) and those have tremendous potential to help our business.
Great experience using Tackle all the way through
What do you like best about the product?
They made it incredibly easy for me to understand listing on the Marketplace for the first time.
What do you dislike about the product?
I have no complaints other than the requirement to type 40 characters here.
What problems is the product solving and how is that benefiting you?
Tackle is making it much easier for me to manage our Marketplace listings all in one place.
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