Contentsquare Experience Analytics
ContentsquareReviews from AWS customer
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Powerful Tool for Digital Analytics
What do you like best about the product?
Contentsquare is a very powerful tool for managing the requirements of my job as a digital data analyst. I'm able to view all our brands, across all our regions, and switch among them easily. The modules and individual tools provide clear answers quickly.
What do you dislike about the product?
There is a bit of a steep learning curve at first. This is my first time using a tool like this, so I didn't have much to compare it against. However, this is not something that should stop someone from using Contentsquare. The capabilities are worth the time they take to learn and then some.
What problems is the product solving and how is that benefiting you?
I can capture, analyze, and report e-commerce website data, which I can turn into valuable information. The ability to create workspaces and save regularly produced reports makes things all that much easier and quicker, especially when sharing with my coworkers.
My analytics buddy
What do you like best about the product?
The journey chart is really my favorite features, to better understand the different path user take on our website
What do you dislike about the product?
I wish maybe a way to put in parallel the quantitative data we received thanks to content square with the qualitative data we produce from user interview etc...
What problems is the product solving and how is that benefiting you?
We save so much time by having a simple one stop shop for our user insights
A great platform to understand user behavior.
What do you like best about the product?
It's easy to use for non-technical marketers. It's flexible to create different goals and segments. Intuitive to analyze user journeys and onsite behavior to drive insights into marketing or product development teams.
What do you dislike about the product?
Analyzed Insights have to be documented on a different platform. The ability to start a project and store insights per project would make the platform way more powerful.
What problems is the product solving and how is that benefiting you?
Analyze which pages are the most important ones for visitors with specific goals.
Analyze which journeys are the most frequent pages where for visitors with specific goals.
Be able to use data to prioritize and back up development stories.
Analyze which journeys are the most frequent pages where for visitors with specific goals.
Be able to use data to prioritize and back up development stories.
Taking getting insights on user behavior to the next level
What do you like best about the product?
Visualizing the journey and behavior on certain pages, makes it much more understandable for people when you are presenting your findings.
The metrics about hover rate, engament and so on give you a nice overview of several types of behavior.
The metrics about hover rate, engament and so on give you a nice overview of several types of behavior.
What do you dislike about the product?
The tool is really great. The different features give a good all around overview. Maybe for someone who is not used to the metrics, the learning process at the beginning can take a bit of time.
What problems is the product solving and how is that benefiting you?
We're learning more about how our user are navigating in the website and which pages can be optimized.
I highly recommend Contentsquare!
What do you like best about the product?
What I appreciate most about the Contentsquare tool:
- The efficiency of the analysis tool
- A human and friendly collaboration
- The connection with the tools of the CRO ecosystem
- The efficiency of the analysis tool
- A human and friendly collaboration
- The connection with the tools of the CRO ecosystem
What do you dislike about the product?
What I don't like about the Contentsquare tool:
- I don't really have any elements that bother me about the Contentsquare tool............................................................................................... !
- I don't really have any elements that bother me about the Contentsquare tool............................................................................................... !
What problems is the product solving and how is that benefiting you?
The Contentsquare tool is an essential element of the CRO ecosystem; it allows us to identify issues, design hypotheses, and subsequently analyze the performance of the improvements implemented.
Usefull conversion and UX tool analysis
What do you like best about the product?
Very simple tool to analysis a customer journey and understand the way he interact with user interface.
A very reactive support and a nice team who is always available.
A very reactive support and a nice team who is always available.
What do you dislike about the product?
I don't really see cons. They always ask costumer about new features to get feed-back, so that they can upgrade their solutions. If something doesn't work or a feature is missing, you still have a powerful community to give you the best answer.
What problems is the product solving and how is that benefiting you?
Content square give you the proper understand or what users are doing on your website. It gives you the pain points. You can analyse deeply your abtests and make your business grow.
Great visual tool for data insights
What do you like best about the product?
Contentsquare has been a valuable tool for really digging deeper into our customer behvaiour. The support from the team has been great during the onboarding process and the networking events and insights have also been a great addition.
What do you dislike about the product?
It takes a little while to become fully comfortable with the tool and have the team get into a rhythm of using it day-to-day. There's so many insights to be discovered it's just knowing where to start!
What problems is the product solving and how is that benefiting you?
Contentsquare is more visually intuitive than other analytics software I've used - especially with features like heatmaps.
Without data it is just another opinion!
What do you like best about the product?
Contentsquare plays a large role in shaping our UX and CRO roadmap.
What do you dislike about the product?
It is hard to criticise such a poweful tool, I believe the only issue with Contentsquare is they offer so much it can be overwhelming when you first start using it.
What problems is the product solving and how is that benefiting you?
The platform provides invaluable insights into customer behaviour on site.
Great Product & Partnership
What do you like best about the product?
The tool is continously growing and getting better, the ContentSquare team is very open to suggestions and they take them very seriously.
What do you dislike about the product?
The tool is so comprenhensive that sometimes is difficult to keep up with the full capability, which might be a drawback in my side only.
What problems is the product solving and how is that benefiting you?
Contentsquare help us to have full visibility of the user's behaviour when navigating our pages.
Super helpful in identifying detailed insights and pain points
What do you like best about the product?
I love playing with Zoning analysis and session replay modules to compare metrics and filter the data to focus on specific areas of interest.
I found out that the visualization of ContentSquare's data is clear and easy to understand; it allowed our team to see how users interact with the website.
I found out that the visualization of ContentSquare's data is clear and easy to understand; it allowed our team to see how users interact with the website.
What do you dislike about the product?
It is time-consuming to fully understand and utilize the platform, especially the mapping setup. (but their team provides excellent training sessions as well as their documentary on the site)
The workspace is slightly limited in visualization graphs, mostly line charts and summary numbers (recently updated funnel visualization); it is pretty hard to export to PDF files or schedule to send reports regularly to email.
Integration is still quite challenging, as ContentSquare on our side couldn't capture 100% imported segments from Adobe Target, the only way we are doing now is to create a segment on Adobe Analytics and import through that.
The workspace is slightly limited in visualization graphs, mostly line charts and summary numbers (recently updated funnel visualization); it is pretty hard to export to PDF files or schedule to send reports regularly to email.
Integration is still quite challenging, as ContentSquare on our side couldn't capture 100% imported segments from Adobe Target, the only way we are doing now is to create a segment on Adobe Analytics and import through that.
What problems is the product solving and how is that benefiting you?
The product helps identify user pain points and provides visual explanations for why users visit the site but do not make purchases. Content Square insights gave us many test ideas, increasing our overall revenue and optimizing user behaviour on the site.
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