Contentsquare Experience Analytics
ContentsquareReviews from AWS customer
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Recommended!
What do you like best about the product?
I like the zoning analysis because it is helpful from a UI stand point. Generally, it is very easy to learn and use.
What do you dislike about the product?
I think it should be improved the way of exporting things. For example adding the possibility to export data on a excel or choose what I want to export.
What problems is the product solving and how is that benefiting you?
It help me to understand the usage of the website, if there are any kind of issue from a UX and UI stand point.
The ultimate tool!
What do you like best about the product?
Ease of use: it is very intuitive and after 5 minutes you are already doing your first analysis.
What do you dislike about the product?
The clear separation of all instruments.
What problems is the product solving and how is that benefiting you?
I finally have a clear idea of what is happening on the site, I easily keep track of problems and opportunities.
Very user-friendly and insightful tool
What do you like best about the product?
Like the opportunity to do zoning analysis live on the WebSite. Very useful to identify what works and what is not.
I also like the regular updates and constant improvements. That's what makes the CS work so well!
I also like the regular updates and constant improvements. That's what makes the CS work so well!
What do you dislike about the product?
Don't have anything to mention. Great tool!
What problems is the product solving and how is that benefiting you?
It helps to see the problem not only in data and numbers, but actually feel why the user is strugglling.
All the data and easily accessible
What do you like best about the product?
Content square data captures all interactions on your pages and provides a huge range of tools and metrics to analyse and interpret what your customers are doing
What do you dislike about the product?
Some of the setup in the web interface requires good analytics knowledge and maintenance
What problems is the product solving and how is that benefiting you?
Immediate access to page-level engagement stats is excellent.
Journey analysis is one of the best and most useful I have ever used.
It helps us find user barriers and develop improvements that significantly improve conversion rates.
Journey analysis is one of the best and most useful I have ever used.
It helps us find user barriers and develop improvements that significantly improve conversion rates.
Useful analysis tool
What do you like best about the product?
Love the CS live plugin for super quick on page analysis, great that it has A/B testing analysis features too
What do you dislike about the product?
Sometimes find it too high level as URLs are grouped into pages, rather than seeing the journey in terms of which URL they went to next, it displays as a group of URLs, or page.
What problems is the product solving and how is that benefiting you?
Helping us highlight where we need to optimise pages and journeys for our customers, allowing us to see opportunity and pain points. Using CS we have identified problem statements to take through to testing, therefore proving the benefit to any changes we make based on this data.
Great tool, brilliant team
What do you like best about the product?
I like how this tool supports me with my work, and feel supported by the ContentSquare team - particularly Louise
What do you dislike about the product?
Some interface could be simpler in places
What problems is the product solving and how is that benefiting you?
Highlighting areas of content that I need to work on and improve
Great support and training from Contentsquare
What do you like best about the product?
As a new user, getting to grips with Contentsquare has been an absolute breeze. The training and support are incredible, and they really break down everything you need to know in a super simple and digestible way. Our CSM Louise is very supportive and approachable.
What do you dislike about the product?
I haven't experienced anything I particularly dislike about Contentsquare. The only thing would be not really knowing how to use it but this was addressed by the fantastic training.
What problems is the product solving and how is that benefiting you?
Contentsquare is always looking for ways to improve and has taken on a lot of our recommendations for improvement. In fact, they've just created a dedicated bespoke online university and training page for our company.
Such an insightful tool
What do you like best about the product?
I just love the range of metrics you can filter by. I use the page analysis tool the most and love looking at the data it provides for clicks, exposure rate and many other fantastic things.
What do you dislike about the product?
I would love it if you can select a view of all desktop/tablet/mobile data when using the platform version of Content square like you can the Chrome plug in.
What problems is the product solving and how is that benefiting you?
It's helping us make decisions on how to update our content and what pieces of content work best.
Only positive things
What do you like best about the product?
See the page stats of our sites at a glance every day. Easily identify the friction points for users of our sites. Find effective solutions to reduce bounce and exit rates.
What do you dislike about the product?
Not much! Maybe the fact that since the possibilities are immense in terms of analysis, we sometimes spend a bit too much time on it, apart from that I don't see anything!
What problems is the product solving and how is that benefiting you?
Contentsquare helps us identify friction points, bugs, or issues on our site pages and allows us to quickly and easily find suitable solutions.
Contentsquare is a revolutionary tool!
What do you like best about the product?
Contentsquare is easy to use and visually appealing. It's a great analysis tool to use alongside our other analysis platforms and allows us to pull and share data easily with the wider business.
What do you dislike about the product?
Sometimes Zoning analysis can be a bit fiddly, and occasionally snapshots can break. There's also no way to track Navigation changes in CSQ, so we've had to monitor any changes we make to the navigation on our side, in order to make sure that our analysis is 100% accurate.
What problems is the product solving and how is that benefiting you?
Contentsquare has helped us solved the issue of having a one-size-fits-all approach to our navigation/PLPs. CSQ has allowed us to analyse our sites by market and device, allowing us to really tailor our optimisation approach.
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