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Contensquare est un formidable outil
What do you like best about the product?
Son utlisation est simple et les informations sont pertinentes.De plus CS Live est un réel plus.
Il nous permet de comprendre nos parcours et de déceler les points de friction
Il nous permet de comprendre nos parcours et de déceler les points de friction
What do you dislike about the product?
So far so good. J'adore cet outil il permet vraiment de voir en un coup d'oeil les choses qui vont mal et de pouvoir les corriger par la suite.
What problems is the product solving and how is that benefiting you?
Contentsquare nous a permis de déceler que notre parcours de connexion pourrait etre amélioré. Les utlisateurs tentaient a plusieurs reprises de se connecter mais n'y arrivaient pas.
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Contentsquare provides the insights we need!
What do you like best about the product?
Contentsquare provides us great insight on the full customer journey and behaviour on our site and it opens up for many improvements and easy fixes - that we might not would identifed without the tool!
What do you dislike about the product?
At first the tool can be rather overwhelming and with a lot of information, but with a good onboarding it becomes userfriendly rather fast!
What problems is the product solving and how is that benefiting you?
Provides great insight on customer behaviour, somewhat we have been missing answer to.
Amazing insights and excellent support
What do you like best about the product?
the level of insights you can gather is unbelievable - contentsquare allows you to deep dive into specific user behaviours throughout the user journey. you can see what behaviours are generating good conversions, what paths work the best and what elements on a page could be tweaked to drive greater outcomes. it's quick to gather insights.
What do you dislike about the product?
there is a learning curve but you are supported the whole way. the contentsquare team are amazing with providing ongoing guidance and support and their help library is great.
What problems is the product solving and how is that benefiting you?
i've used this tool to improve content on pages, create AB test experiments and even recommend significant changes to the overall site based on actual user behavior. it really helps to get buy-in and support when your recommendations are based on actual tangible outcomes.
I would highly recommend Contentsquare to any company looking to optimize their website
What do you like best about the product?
I have been using Contentsquare for several months, and it has quickly become an essential tool for our team. The platform provides deep insights into user behavior and allows us to optimize our website in ways we never thought possible.
What I love most about Contentsquare is how easy it is to use. The interface is intuitive and user-friendly, making it simple to dive deep into the data and extract meaningful insights. The platform's visualizations are especially helpful, as they allow us to quickly identify areas for improvement and take action to make our website more user-friendly.
Another thing that sets Contentsquare apart is its customer support. Whenever we have a question or issue, their team is quick to respond and incredibly helpful. They have gone above and beyond to ensure that we get the most out of the platform, and I can't thank them enough for their support.
What I love most about Contentsquare is how easy it is to use. The interface is intuitive and user-friendly, making it simple to dive deep into the data and extract meaningful insights. The platform's visualizations are especially helpful, as they allow us to quickly identify areas for improvement and take action to make our website more user-friendly.
Another thing that sets Contentsquare apart is its customer support. Whenever we have a question or issue, their team is quick to respond and incredibly helpful. They have gone above and beyond to ensure that we get the most out of the platform, and I can't thank them enough for their support.
What do you dislike about the product?
It's an incredibly powerful tool that has helped us make data-driven decisions and improve our online presence in meaningful ways.
What problems is the product solving and how is that benefiting you?
What I love most about Contentsquare is how easy it is to use. The interface is intuitive and user-friendly, making it simple to dive deep into the data and extract meaningful insights. The platform's visualizations are especially helpful, as they allow us to quickly identify areas for improvement and take action to make our website more user-friendly.
Microanalytics at the your fingertips
What do you like best about the product?
Contentsquare is the best tool I've worked with to support UX/UI research. It's capabilities go beyond what other analytics tools can reasonably hope to achieve, and they go to such a deep level of detail you wouldn't think possible.
I expecially like the combination of different toolsets you're given to go through any investigation.
I expecially like the combination of different toolsets you're given to go through any investigation.
What do you dislike about the product?
The interface can be overwhelming, especially at the beginning.
The training focuses on building a mindset to use Contentsquare, but I think a little more time could be spent with hands-on exercises and case studies.
More work could also be spent on QoL improvements.
The training focuses on building a mindset to use Contentsquare, but I think a little more time could be spent with hands-on exercises and case studies.
More work could also be spent on QoL improvements.
What problems is the product solving and how is that benefiting you?
We find Contentsquare is best suited to support iteration improvements of our product's interface, by both providing a place for exploring improvement opportunities and verifying hypothesis of user behaviour that would otherwise go unnoticed
Contentsquare is a powerful and userfriendly customer data tool
What do you like best about the product?
Contentsquare is a fun, intuitive and userfriendly customer data tool with great visualisations, making the data much easer to comprehend than in GA. The userfriendly interface also make the tool available for a wider use in the organization. With Contentsquare you can track all relevant metrics for consumer journeys and behaviours on your site. I find the onboarding made by Contentsquare really good and they will give you loads of presentations and workshops and on top of that you have the Contentsquare University and Community.
What do you dislike about the product?
Contentsquare is an amazing tool and I havent experienced any downsides using the tool.
What problems is the product solving and how is that benefiting you?
By understanding the customer journey and behaviour on site we can test ideas and hypothesis and make data driven decisions to improve the customer experience. The tool is equally good for bigger analysis as well as for gathering smaller insights for quick updates.
Super easy tool with lots of data and possibilities
What do you like best about the product?
Even non analytics driven colleagues are likely to benefit from Contentsquare as it is one of the easiest web analytics tools on the market. Simple visualizations, short dashboards, reports enriched with product photos make the analysis really simple.
What do you dislike about the product?
Sometimes I don't trust the data and creating zonings may get tricky
What problems is the product solving and how is that benefiting you?
Easy visualiation of journey analysis, heatmaps showing more and less clickable zones, merchandising analysis
With Contentsquare we optimize to the max for our customers
What do you like best about the product?
With Contentsquare we have various, powerful tools available. From journey analysis to zonings and recordings. In this way we efficiently and effectively map out the important barriers that our customers experience in our digital channel. And we can work in our teams to remove these barriers.
What do you dislike about the product?
It took a quite some dedication and resources to get Contentsquare implemented properly for us. Contentsquare helped us a lot in this process to get where we are now.
What problems is the product solving and how is that benefiting you?
Contentsquare has brought several seperated tools to one platform integrated with each other. With these tools in the end, we can optimize our website leading to more happy and returning customers.
UX optimization's 2.0
What do you like best about the product?
A very user friendly interface which is key for every ecommerce company to optimize their customer experiences on a day to day basis. From workspaces, alerts, analysing A/B-tests it is all there. All inights can be used for real-time data driven decision making
What do you dislike about the product?
You need to use the tool on a regular basis to really get familiair with all its functionalities. It helps to have a few key users in your team and set-up regular sharing sessions internally
What problems is the product solving and how is that benefiting you?
Overall we are using Contentsquare to analyse the performance of specific customer journeys on our webshops. This is done either via analyzing our A/B-tests, using zoning analysis for the performance of different pages or setting-up alerts to notify us in case any issues arise.
Excellent tool to identify pain points and go further in A/B test
What do you like best about the product?
Amazing team and partnership.
I work in experimentation and I can get all insights I need very easily.
I work in experimentation and I can get all insights I need very easily.
What do you dislike about the product?
Probably the cost of the licence when you have such an important audience.
What problems is the product solving and how is that benefiting you?
Contentsquare allows us to understand how users interact with our tests and helps us to identify issues or bugs.
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