Contentsquare Experience Analytics
ContentsquareReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
455 reviews
from
External reviews are not included in the AWS star rating for the product.
Great tool to watch the customer's journey on your website
What do you like best about the product?
I like seeing what steps a customer performs when navigating the website. Seeing where the customer has frustrations is also an added plus.
What do you dislike about the product?
I'm new to the took and the downside is not being able to see exactly what is causing frustrations for a customer.
What problems is the product solving and how is that benefiting you?
Customers provide feedback on our website, and when a negative comment is received, I can look at what steps they performed and resolve any issues if found.
Unlimited possibilities
What do you like best about the product?
The barrier of entry is surprisingly low. After completing the fundamentals you are ready to analyze the basics of the website. However, the low entry barrier does not mean that the total depth is suffering from it. Anything is possible within Contentsquare, with every analysis bringing new challenges and showing new possibilities. The export function makes it easy to present to people less familiar with the software and the integrations make it perfect for A/B test analyses.
What do you dislike about the product?
The loading times can be a bit annoying at times. It's understandable if you look at everything that needs to be processed, but I've definitely worked with faster software before. Other than that, not much to dislike about Contentsquare other than some minor things.
What problems is the product solving and how is that benefiting you?
Contentsquare is the go-to for A/B test analyses and is perfect to see the performance for each variant in depth. Other than that, I often use Contentsquare to monitor different campagnes and to fully understand the different customer journeys. Tools like GA also give insights in customer journeys, but are way harder to interpret and to prepare. With mappings, goals and segments, different customer journeys can be created / adjusted within seconds.
Complete Tool
What do you like best about the product?
I use a lot the technical integration with Google Analytics, team is very supportive and friendly, the training sessions are super helpful, CS is straightforward to use, the visual data representation are easy to understand data.
What do you dislike about the product?
The Session replay takes some time to load
What problems is the product solving and how is that benefiting you?
Contentsquare helps us to understand users behaviors and to find opportunities on improving our website.
Effective Tool for Optimizing Your Website Content
What do you like best about the product?
One of the best things i like about Contensquare is the user-friendly interface - it makes it easy for even the most technologically challenged users to navigate and find the information they need. The dashboard is visually appealing and provides an intuitive layout for your data and insight needs.
Another great feature of Contensquare is the depth of data it provides. It offers a comprehensive view of zoning, component performance with actionable KPI metrics, and a comparison tool. It also provides detailed information on consumer journeys, such as where they come in, where they go, and where they exit.
In addition to its robust data analysis capabilities, Contentsquare offers a variety of customizable reports, known as "workspaces," that make it easy to share insights with my team members. These reports can be tailored to focus on specific metrics or timeframes, which saves time and ensures that everyone is on the same page.
One of the standout features of this tool is its ability to track and analyze consumer journeys. With its journey analysis, you can see exactly how users move through their website, identify any roadblocks or obstacles, and make improvements to increase conversions.
Overall, Contensquare is an excellent investment for anyone looking to gain a deeper understanding of website data and consumer journeys. I highly recommend it!
Another great feature of Contensquare is the depth of data it provides. It offers a comprehensive view of zoning, component performance with actionable KPI metrics, and a comparison tool. It also provides detailed information on consumer journeys, such as where they come in, where they go, and where they exit.
In addition to its robust data analysis capabilities, Contentsquare offers a variety of customizable reports, known as "workspaces," that make it easy to share insights with my team members. These reports can be tailored to focus on specific metrics or timeframes, which saves time and ensures that everyone is on the same page.
One of the standout features of this tool is its ability to track and analyze consumer journeys. With its journey analysis, you can see exactly how users move through their website, identify any roadblocks or obstacles, and make improvements to increase conversions.
Overall, Contensquare is an excellent investment for anyone looking to gain a deeper understanding of website data and consumer journeys. I highly recommend it!
What do you dislike about the product?
The only thing I don't like is the Journey Analysis graphic itself is a bit confusing when first learning. I think there could be a better way to show that data instead of a bunch of rings visually. Sharing a graphic like that with other folks is nearly impossible because they don't understand what they're looking at. I think it can be updated to be something more visually appealing that anyone on a team, regardless of their knowledge of analytics, could look at and understand.
What problems is the product solving and how is that benefiting you?
They recently asked me to be part of a user test group to test some upcoming dashboard features. I loved that they are taking the time to hear from those that use their product and collect feedback from them.
Contentsquare helps finding frictions and opportunities to improve websites
What do you like best about the product?
The platform is very extensive with a lot of great options to visually analyze our web data.
Their support is very fast, friendly and helpful: any request is picked up on.
Their support is very fast, friendly and helpful: any request is picked up on.
What do you dislike about the product?
It does slow down our website which is not very helpful for the user experience.
What problems is the product solving and how is that benefiting you?
Contentsquare shows us where there are opportunities for improvement which we otherwise would not have been able to find.
The platform is very easy to use and very fast in showing the results.
It is also ready to present which saves time for presentations.
It gives us insights in the customer journey and which paths visitors usually follow, which we were unable to do before.
It also helps in getting more colleagues excited about analyzing and they are doing more themselves instead of usually asking one of the analysts, which makes all of our jobs more efficient.
The platform is very easy to use and very fast in showing the results.
It is also ready to present which saves time for presentations.
It gives us insights in the customer journey and which paths visitors usually follow, which we were unable to do before.
It also helps in getting more colleagues excited about analyzing and they are doing more themselves instead of usually asking one of the analysts, which makes all of our jobs more efficient.
Good tool but confusing
What do you like best about the product?
It offers a wide range of metrics to track on your platform. I specifically like the session replays feature which help me track user journeys.
What do you dislike about the product?
It is a bit confusing tool and can get difficult if you're trying to explore the platform on your own.
What problems is the product solving and how is that benefiting you?
It help me view session replays and track customer journeys so that I can review any blockers and plan features accordingly.
Contensquare is a great tool
What do you like best about the product?
Its use is simple and the information is relevant. Moreover, CS Live is a real advantage. It allows us to understand our journeys and identify points of friction.
What do you dislike about the product?
So far so good. I love this tool, it really allows you to see at a glance the things that are going wrong and to be able to correct them afterwards.
What problems is the product solving and how is that benefiting you?
Contentsquare allowed us to detect that our login process could be improved. Users were repeatedly trying to log in but were unable to do so.
Contentsquare provides the insights we need!
What do you like best about the product?
Contentsquare provides us great insight on the full customer journey and behaviour on our site and it opens up for many improvements and easy fixes - that we might not would identifed without the tool!
What do you dislike about the product?
At first the tool can be rather overwhelming and with a lot of information, but with a good onboarding it becomes userfriendly rather fast!
What problems is the product solving and how is that benefiting you?
Provides great insight on customer behaviour, somewhat we have been missing answer to.
Amazing insights and excellent support
What do you like best about the product?
the level of insights you can gather is unbelievable - contentsquare allows you to deep dive into specific user behaviours throughout the user journey. you can see what behaviours are generating good conversions, what paths work the best and what elements on a page could be tweaked to drive greater outcomes. it's quick to gather insights.
What do you dislike about the product?
there is a learning curve but you are supported the whole way. the contentsquare team are amazing with providing ongoing guidance and support and their help library is great.
What problems is the product solving and how is that benefiting you?
i've used this tool to improve content on pages, create AB test experiments and even recommend significant changes to the overall site based on actual user behavior. it really helps to get buy-in and support when your recommendations are based on actual tangible outcomes.
I would highly recommend Contentsquare to any company looking to optimize their website
What do you like best about the product?
I have been using Contentsquare for several months, and it has quickly become an essential tool for our team. The platform provides deep insights into user behavior and allows us to optimize our website in ways we never thought possible.
What I love most about Contentsquare is how easy it is to use. The interface is intuitive and user-friendly, making it simple to dive deep into the data and extract meaningful insights. The platform's visualizations are especially helpful, as they allow us to quickly identify areas for improvement and take action to make our website more user-friendly.
Another thing that sets Contentsquare apart is its customer support. Whenever we have a question or issue, their team is quick to respond and incredibly helpful. They have gone above and beyond to ensure that we get the most out of the platform, and I can't thank them enough for their support.
What I love most about Contentsquare is how easy it is to use. The interface is intuitive and user-friendly, making it simple to dive deep into the data and extract meaningful insights. The platform's visualizations are especially helpful, as they allow us to quickly identify areas for improvement and take action to make our website more user-friendly.
Another thing that sets Contentsquare apart is its customer support. Whenever we have a question or issue, their team is quick to respond and incredibly helpful. They have gone above and beyond to ensure that we get the most out of the platform, and I can't thank them enough for their support.
What do you dislike about the product?
It's an incredibly powerful tool that has helped us make data-driven decisions and improve our online presence in meaningful ways.
What problems is the product solving and how is that benefiting you?
What I love most about Contentsquare is how easy it is to use. The interface is intuitive and user-friendly, making it simple to dive deep into the data and extract meaningful insights. The platform's visualizations are especially helpful, as they allow us to quickly identify areas for improvement and take action to make our website more user-friendly.
showing 61 - 70