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Amazing Virtual Training Program on ContentSquare
What do you like best about the product?
Contentsquare provides excellent intelligence about user behaviour alongwith key performance metrics, insights into additional revenue opportunity etc. This training would greatly help me to perform my work.
What do you dislike about the product?
Nothing specific that I can think of. There are some areas like performance management which are pretty comrehensive. I need to spend more time to understand these areas better.
What problems is the product solving and how is that benefiting you?
We have many incidents reported by end users. We need to reproduce the issues which are difficult at times. The session replay is of great help here. We also need to understand user journey, various metrics, improvement areas, opportunities. We use Contentsquare for these purposes.
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Excellent analytics
What do you like best about the product?
More than just heatmaps.
You can see attractiveness rate, exposure rates and you can split by devices. Enabling you to really understand your website and gain advantages over your competitors
You can see attractiveness rate, exposure rates and you can split by devices. Enabling you to really understand your website and gain advantages over your competitors
What do you dislike about the product?
It can be time consuming when creating segments as you have to create one per device. It could be better if you created one segment and you could toggle between different device views
What problems is the product solving and how is that benefiting you?
Helping us understand our online customer journeys in much greater detail than we could before. We are able to identify pain points and help understand exactly where in the funnel our customers are dropping off
Best Training of Any Digital Partner We Use
What do you like best about the product?
Aside from the features and data you get, which are fantastic, ContentSquare provides training and follow-up that is the best I and others on our marketing team have ever experienced. The trainers and experts are all amazing!
What do you dislike about the product?
Nothing that I've encountered so far has made me dislike ContentSquare.
What problems is the product solving and how is that benefiting you?
ContentSquare is the first view we've really had into how users are experiencing our website, what's working and not working, etc. Plus, we have a couple of fairly disparate user groups, so the ability to segment different users has been extremely valuable.
An incredibly useful tool for gaining insight into how your customers engage with your website/app.
What do you like best about the product?
As a designer, you can utilize the tool's extensive and varied features to generate and validate ideas effectively.
Certain features are particularly useful for the discovery process, understanding user interactions with a specific page or component, or evaluating the effectiveness of a specific funnel. On the other hand, some features are more beneficial for analyzing A/B test data.
Certain features are particularly useful for the discovery process, understanding user interactions with a specific page or component, or evaluating the effectiveness of a specific funnel. On the other hand, some features are more beneficial for analyzing A/B test data.
What do you dislike about the product?
Because the tool has so many capabilities, it means that there is a lot to learn and get used to.
It might be intimidating at first,but there are many online learning materials available. I highly suggest enrolling in their online courses and obtaining their certification.
It might be intimidating at first,but there are many online learning materials available. I highly suggest enrolling in their online courses and obtaining their certification.
What problems is the product solving and how is that benefiting you?
As a designer, ContentSquare lets me get insights into how our customers use our digital products. I use it to get data/analytics, do zone analysis and watch recordings (session replay).
Very useful tool
What do you like best about the product?
Zoning analysis & page comparator (also for app)
What do you dislike about the product?
The version for the app shows any disfunctionalities
What problems is the product solving and how is that benefiting you?
It is supporting me in understanding the users' favourite journeys so that I can better structure the website according to what it suggests to me
Good product and learning service
What do you like best about the product?
really intuitive product with a great customer service. Most interesting thing is the CS Accademy to lear basic and andvanced Tips.
What do you dislike about the product?
I have to re-learn things every time I use CS because I forget how to do it.
What problems is the product solving and how is that benefiting you?
helping me understanding most critical point in our customer journey
A go-to analytics tool
What do you like best about the product?
An amazing CSM who goes above and beyond to help me in my journey
What do you dislike about the product?
Nothing I can think of, been using the tool for the past 3 years
What problems is the product solving and how is that benefiting you?
Impact quantification - new features, JS/API errors, bugs
Engagement metrics
Benchmarking
Engagement metrics
Benchmarking
A great tool to analyse a/b test and understand the user journey!
What do you like best about the product?
The software is great for new users as contentsquare has a lot of documentation that helps you step by step. As well as documentation, contentsquare solution experts run many webinars so you can see how the software works.
CS is great when analysing A/B tests because I can see how various user groups interact with the website. This can range from the user journey to how much a page is interacted with to which elements get the most clicks.
CS is great when analysing A/B tests because I can see how various user groups interact with the website. This can range from the user journey to how much a page is interacted with to which elements get the most clicks.
What do you dislike about the product?
It would be great to see what recordings have already been watched in session recordings. I have noticed a few times that when I change some filters / segments I start to watch a session recording to realise i've already watched it,
What problems is the product solving and how is that benefiting you?
Contentsquare enables us to identify user experience pain points so that we can develop a/b tests or immediately address a problem.
Very useful
What do you like best about the product?
The data directly displayed on the website. This helps with less technical team do visualize the main kpis and quicky make decisions
What do you dislike about the product?
sometimes mapping results as a very high timespending activity.
What problems is the product solving and how is that benefiting you?
Have a clear visualitazion that helps other teams to easily understand data and kpis
ContentSquare is providing top-notch data while remaining very user friendly
What do you like best about the product?
ContentSquare provides a new way to interpret data for our team. We can visualize and learn more about the user journey thanks to CS.
What do you dislike about the product?
Sometimes ContentSquare provides so much information that it can be hard to know where to go for specific views and learn the most efficient way to set up certain segments, goals, etc.
What problems is the product solving and how is that benefiting you?
ContentSquare is helping us solve the user journey experience on some pages that we haven't quite learned about so far.
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