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Contentsquare is a great tool for UX insights
What do you like best about the product?
The Zoning analysis feature, particularly the Snapshot feature, is excellent for analyzing creative quality over time and during A/B tests. Being able to show other teams exactly what content looked like on a given day and how it performs relative to other content has helped make the creative optimization process smoother.
What do you dislike about the product?
Exporting data for more than one Zoning analysis can be time-consuming. For example, if you want to compare zone-level performance across multiple pages, you must duplicate the process for each zoning. The Page Comparator feature lets users compare the performance of multiple page groups more quickly, but it is at a page level, not a zone level.
What problems is the product solving and how is that benefiting you?
Contentsquare helps solve user experience issues and improve the website. Specifically, it helps diagnose user flow problems and points of friction on the website that can be optimized.
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Dynamic and friendly platform for Analytics.
What do you like best about the product?
This platform/tool is very friendly and dynamic to review Analytics, I like how it provides insights for our customers journey.
What do you dislike about the product?
So far so good, I haven't found anything I dislike
What problems is the product solving and how is that benefiting you?
To understand if the components such as videos, images, call to action buttons are helpful to the site, if they actually lead to sales, customers etc.
Based on this we can actually have a useful site and get to best practices.
Based on this we can actually have a useful site and get to best practices.
Super helpful resource for web analytics
What do you like best about the product?
So far, the functionality works fine; maybe as I am more involved in my duties, I might come up with an idea of what they could do further than what they already have.
What do you dislike about the product?
So far, it just look like I need to become more familiar with the platform, but looks promising
What problems is the product solving and how is that benefiting you?
We can trace the engagement of our webpages which allow us to understand our areas of improvement to reach our registration target.
ContentSquare Virtual Training Sessions are GREAT!
What do you like best about the product?
First, I want to thank Alexander, Josh, Lauren and Bradley for these April sessions, they were so I had already used ContentSquare in E-Commerce in the past, but these refreshments were very helpful. The new features look awesome! They did a good job of explaining all the main features of ContentSquare, and detailed the new uses. They were very pedagogical and we were able to ask many questions in the chat. Thanks to Alexander for leading these sessions. It was very interactive at the beginning and the little quizzes allow us to participate.
ContentSquare is a very user-friendly platform. The interface is offering so many zoning possibilities, you can review your performances and analyse your KPIs. It's great to figure the customers' journey.
ContentSquare is a very user-friendly platform. The interface is offering so many zoning possibilities, you can review your performances and analyse your KPIs. It's great to figure the customers' journey.
What do you dislike about the product?
These Virtual Training Sessions don't allow to meet or discuss with the other participants of the meeting, we are very limited on zoom, probably so that there's no overflow and that we are well framed, but was disappointed that we can't exchange. Apparently there were only about 20 of us from what I understand for the Americas meetings in April.
Only negative point.
Only negative point.
What problems is the product solving and how is that benefiting you?
I'm in Ecommerce in a cosmetic company, I'm using ContentSquare to analyse the customer journey, the heatmap, the modules that performs well, those that didn't, and after we can ab/test something else or change some copy or using different strategy to bring the website more attractivity.
Great tool to watch the customer's journey on your website
What do you like best about the product?
I like seeing what steps a customer performs when navigating the website. Seeing where the customer has frustrations is also an added plus.
What do you dislike about the product?
I'm new to the took and the downside is not being able to see exactly what is causing frustrations for a customer.
What problems is the product solving and how is that benefiting you?
Customers provide feedback on our website, and when a negative comment is received, I can look at what steps they performed and resolve any issues if found.
Unlimited possibilities
What do you like best about the product?
The barrier of entry is surprisingly low. After completing the fundamentals you are ready to analyze the basics of the website. However, the low entry barrier does not mean that the total depth is suffering from it. Anything is possible within Contentsquare, with every analysis bringing new challenges and showing new possibilities. The export function makes it easy to present to people less familiar with the software and the integrations make it perfect for A/B test analyses.
What do you dislike about the product?
The loading times can be a bit annoying at times. It's understandable if you look at everything that needs to be processed, but I've definitely worked with faster software before. Other than that, not much to dislike about Contentsquare other than some minor things.
What problems is the product solving and how is that benefiting you?
Contentsquare is the go-to for A/B test analyses and is perfect to see the performance for each variant in depth. Other than that, I often use Contentsquare to monitor different campagnes and to fully understand the different customer journeys. Tools like GA also give insights in customer journeys, but are way harder to interpret and to prepare. With mappings, goals and segments, different customer journeys can be created / adjusted within seconds.
Complete Tool
What do you like best about the product?
I use a lot the technical integration with Google Analytics, team is very supportive and friendly, the training sessions are super helpful, CS is straightforward to use, the visual data representation are easy to understand data.
What do you dislike about the product?
The Session replay takes some time to load
What problems is the product solving and how is that benefiting you?
Contentsquare helps us to understand users behaviors and to find opportunities on improving our website.
Effective Tool for Optimizing Your Website Content
What do you like best about the product?
One of the best things i like about Contensquare is the user-friendly interface - it makes it easy for even the most technologically challenged users to navigate and find the information they need. The dashboard is visually appealing and provides an intuitive layout for your data and insight needs.
Another great feature of Contensquare is the depth of data it provides. It offers a comprehensive view of zoning, component performance with actionable KPI metrics, and a comparison tool. It also provides detailed information on consumer journeys, such as where they come in, where they go, and where they exit.
In addition to its robust data analysis capabilities, Contentsquare offers a variety of customizable reports, known as "workspaces," that make it easy to share insights with my team members. These reports can be tailored to focus on specific metrics or timeframes, which saves time and ensures that everyone is on the same page.
One of the standout features of this tool is its ability to track and analyze consumer journeys. With its journey analysis, you can see exactly how users move through their website, identify any roadblocks or obstacles, and make improvements to increase conversions.
Overall, Contensquare is an excellent investment for anyone looking to gain a deeper understanding of website data and consumer journeys. I highly recommend it!
Another great feature of Contensquare is the depth of data it provides. It offers a comprehensive view of zoning, component performance with actionable KPI metrics, and a comparison tool. It also provides detailed information on consumer journeys, such as where they come in, where they go, and where they exit.
In addition to its robust data analysis capabilities, Contentsquare offers a variety of customizable reports, known as "workspaces," that make it easy to share insights with my team members. These reports can be tailored to focus on specific metrics or timeframes, which saves time and ensures that everyone is on the same page.
One of the standout features of this tool is its ability to track and analyze consumer journeys. With its journey analysis, you can see exactly how users move through their website, identify any roadblocks or obstacles, and make improvements to increase conversions.
Overall, Contensquare is an excellent investment for anyone looking to gain a deeper understanding of website data and consumer journeys. I highly recommend it!
What do you dislike about the product?
The only thing I don't like is the Journey Analysis graphic itself is a bit confusing when first learning. I think there could be a better way to show that data instead of a bunch of rings visually. Sharing a graphic like that with other folks is nearly impossible because they don't understand what they're looking at. I think it can be updated to be something more visually appealing that anyone on a team, regardless of their knowledge of analytics, could look at and understand.
What problems is the product solving and how is that benefiting you?
They recently asked me to be part of a user test group to test some upcoming dashboard features. I loved that they are taking the time to hear from those that use their product and collect feedback from them.
Contentsquare helps finding frictions and opportunities to improve websites
What do you like best about the product?
The platform is very extensive with a lot of great options to visually analyze our web data.
Their support is very fast, friendly and helpful: any request is picked up on.
Their support is very fast, friendly and helpful: any request is picked up on.
What do you dislike about the product?
It does slow down our website which is not very helpful for the user experience.
What problems is the product solving and how is that benefiting you?
Contentsquare shows us where there are opportunities for improvement which we otherwise would not have been able to find.
The platform is very easy to use and very fast in showing the results.
It is also ready to present which saves time for presentations.
It gives us insights in the customer journey and which paths visitors usually follow, which we were unable to do before.
It also helps in getting more colleagues excited about analyzing and they are doing more themselves instead of usually asking one of the analysts, which makes all of our jobs more efficient.
The platform is very easy to use and very fast in showing the results.
It is also ready to present which saves time for presentations.
It gives us insights in the customer journey and which paths visitors usually follow, which we were unable to do before.
It also helps in getting more colleagues excited about analyzing and they are doing more themselves instead of usually asking one of the analysts, which makes all of our jobs more efficient.
Good tool but confusing
What do you like best about the product?
It offers a wide range of metrics to track on your platform. I specifically like the session replays feature which help me track user journeys.
What do you dislike about the product?
It is a bit confusing tool and can get difficult if you're trying to explore the platform on your own.
What problems is the product solving and how is that benefiting you?
It help me view session replays and track customer journeys so that I can review any blockers and plan features accordingly.
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