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Benchmark MRM platform. Best I have seen and used.
What do you like best about the product?
Intuitive to use, and the project team have been fantastic to work with.
What do you dislike about the product?
Small limitations with approval functionality
What problems is the product solving and how is that benefiting you?
Single source of truth for approvals. Enhanced speed. Uplift in compliance requirements.
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Great functionality
What do you like best about the product?
The team at Intelligence Bank is great to work with and is always willing to collaborate on finding a solution that suits your business needs.
What do you dislike about the product?
The platform is still improving with all the upgrades; however, it would be helpful to customize certain things within the platform to allow for a better user experience.
What problems is the product solving and how is that benefiting you?
Problem: Permission groups - are our number one issue at this point. Changing them based on their initial setup; however, we are working on that for the next iteration.
Benefit: reporting functions, all information held in one platform, large file hold capability, and endless possibility for improvements.
Benefit: reporting functions, all information held in one platform, large file hold capability, and endless possibility for improvements.
Recommendations to others considering the product:
n/a
Has everything we need and really easy to use.
What do you like best about the product?
Different permissions with logins mean we don't have to worry about people misusing our assets. The tagging feature is also fantastic and makes content easily searchable.
What do you dislike about the product?
Sometimes we experience issues with uploading content - particularly with large files - the server can be slow or not go through correctly, so we have to reupload. It can take a lot of time but this doesn't happen often.
What problems is the product solving and how is that benefiting you?
Being able to set user permissions and invoke certain assets to require approval to download has helped us gain control of our brand and marketing within our own business and educate employees and external agencies correctly.
Flexible and powerful when set up correctly
What do you like best about the product?
I like the administration powers all being web-based, the flexibility of creating your own structures, and required fields. The layout is fairly intuitive, and the share functions flexible. The preview panels are large and easy to navigate. Customisable metadata and folder icons make navigation easier. The support team is relatively quick to respond and sort out any issues.
What do you dislike about the product?
I have had users report differing speeds and slow searches on windows machines and using Microsoft Edge. There are limitations to working on files through plugins not necessarily apparent until you try using them. We optioned our pack based on designers' experience and keeping working files out of the DAM prior to making edits.
What problems is the product solving and how is that benefiting you?
The primary benefit is having a single source of truth for assets for the company and sharing to other departments or external sources. Tagging and editing data that doesn't exist on the files in the standard MS server settings, including extra information. Working remotely and having files accessible for the entire team.
Excellent product. Awesome customer service.
What do you like best about the product?
IB are more like a partner than a service provider and the tool has made us more organised than ever!
What do you dislike about the product?
We have had to work through some network performance issues but the IB team support has been great.
What problems is the product solving and how is that benefiting you?
Greater efficiency working with agencies and much better visibility of work in progress.
Recommendations to others considering the product:
Well worth including IB in your consideration set. They're a great option for most organisations.
Helpful service, a lot of services and features our organisation doesn't need.
What do you like best about the product?
Helpful support from staff. Very modular and can be customised to what we need.
What do you dislike about the product?
Can be slow when loading. Can be overcomplicated with all the features.
What problems is the product solving and how is that benefiting you?
Keeping track of our project photos. Being able to find project photos in an easy and timely fashion.
Recommendations to others considering the product:
Some features are overly complicated and some the name does not reflect the purpose. Like how groups determine permissions, but groups are different to divisions.
Experience with Intelligence Bank DAM
What do you like best about the product?
My favorite thing about Intelligence Bank's DAM is the ease of bulk uploading and bulk data adding. You can add keywords to multiple images and make bulk changes, which I find really helpful and a lot easier to use than my previous DAM.
What do you dislike about the product?
There may be an easier way, but the only thing that I dislike is that you can't select multiple images from different folders, you can however select and add them to a downloads folder - but sometimes by habit I will select multiple and click out and realise I've lost them.
What problems is the product solving and how is that benefiting you?
We have managed to remove all our digital assets from our general W drive, which was taking up a lot of room, we are also able to data manage all of the images a lot easier, and we can also have archived folders to keep images safe but not in use.
Recommendations to others considering the product:
Its worth getting more information to find out if this product is right for you. It has helped our organisation a lot.
Great solution to manage and collaborate digital assets
What do you like best about the product?
Overall it is generally straightforward SaaS based product to use. Colleagues who are not necessarily very digitally savvy have found this DAM product very easy to use and made their jobs easier!
What do you dislike about the product?
Some UX aspects of the platform are rather annoying, the way you have to manage user permissions and the set up of "groups". In addition the building and management of custom pages could be significantly improved.
What problems is the product solving and how is that benefiting you?
Ability to manage the review and licensing of digital assets.
Allows for web pages to load faster using the share and embed/cdn functionality
Ability for my marketing teams to easily share and collaborate internally and externally with numerous agencies
Allows for web pages to load faster using the share and embed/cdn functionality
Ability for my marketing teams to easily share and collaborate internally and externally with numerous agencies
Easy to Use
What do you like best about the product?
The system is very intuitive and easy to use.
What do you dislike about the product?
Sometimes can be a little 'slow' to load/respond.
What problems is the product solving and how is that benefiting you?
Makes communicating with our Board members very easy and efficient. Has saved a lot of time in printing and distributing hard copies of documents.
Work smarter not harder!
What do you like best about the product?
Efficient technology, conditional logic.
What do you dislike about the product?
Certain elements that are not customizable
What problems is the product solving and how is that benefiting you?
Housing all of our documents on platform, enhancing our compliance controls. We have increased project visibility for reporting. Streamlined our workflows & processes.
Recommendations to others considering the product:
This software will markedly increase our capability in marketing, across thousands of users and campaigns. I recommend chatting to the IB team about how they can help.
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