Digital Asset Management, BrandHub and Marketing Operations Software
IntelligenceBankReviews from AWS customer
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IB review
What do you like best about the product?
I like the workflow and notification features of IB.
What do you dislike about the product?
System has bugs every now and then. Also, it has limited reporting capabilities.
What problems is the product solving and how is that benefiting you?
We use it as a GRC register. Very useful to register records like incidents and attestation.
Recommendations to others considering the product:
As an entry level software, yes.
Repository
What do you like best about the product?
I have not had the chance to review all that Intelligence Bank offers; we are solely using it for policy and procedure management.
What do you dislike about the product?
Unfortunately, my experience is very limited and do not want to comment at this time.
What problems is the product solving and how is that benefiting you?
Benefits are the ability to review docs between several persons.
Brand Management
What do you like best about the product?
We were looking for a way to manage our brand assets and guidance in one place, providing a central source of truth for our international network of offices. The platform has enabled us to provide the organisation and our creative partners with interactive guidance. And the DAM has helped us distribute brand assets and manage IP.
What do you dislike about the product?
There are some limitations in design, meaning you will make to make a few compromises in your branding of the environment.
What problems is the product solving and how is that benefiting you?
Assets were stored in multiple places with no centralised management of usage rights and expiry. The DAM has enabled us to provide centralised governance and disitribution.
great user experience and search functionality
What do you like best about the product?
What we love and use a lot - search functionality, tagging, downloading options, folder structure, sharing capabilities, multiple image formats available.
Not sure about competitors sorry as haven't used one.
Not sure about competitors sorry as haven't used one.
What do you dislike about the product?
The speed of the site is very slow - we have brought this up with IB a few times but we arent sure if its client-side issue (us) or an IB issue. Apart from speed, we honestly love using IB and use it daily to store all our digital assets across the business. I work in the digital team so we are always reviewing our systems and IB is never questioned :)
What problems is the product solving and how is that benefiting you?
Sharing of large files - mainly videos, CAD drawings, large images etc. We have offices across the country and multiple deisgn agencies so the ease of sharing these files is great! And does save so much time
Easy to use even for first timers
What do you like best about the product?
I like that everyone in the company can access the online images. It's all in one place, so it's easy to find and not time-consuming. I used intelligence bank for the first time when I started my role and it was a breeze to pick up.
What do you dislike about the product?
I have not encountered any yet. Everything is working fine.
What problems is the product solving and how is that benefiting you?
Makes managing assets so much easier, centralised system where everyone in the company can access, and because of this it's not time consuming.
Recommendations to others considering the product:
I personally think this is an excellent and convenient software to use if you're thinking of asset management.
Quite good, though some key upgrades were only made available during our implementation
What do you like best about the product?
Version control allows for backward decisioning. New capabilities like Office Offline will be a game changer. On screen review of changes as opposed to multiple downloads is a key feature
What do you dislike about the product?
User auditability is basic at best, and is an irony given the MOPS function is a key feature but not user access management. Mobile approval is basic and integration with 3rd party platforms is limited.
What problems is the product solving and how is that benefiting you?
Compliance with processes and evidence based audit. Easier adherence to given processes across a much wider audience base. Easy to review approval points. Centralised access to information
Simple and Easy
What do you like best about the product?
- System design is simple and direct to the point
- Adaptive to different application
- User friendly with a good interface
- System support is responsive and helpful
- Continuous development of new features
- Easy to deal with
- Adaptive to different application
- User friendly with a good interface
- System support is responsive and helpful
- Continuous development of new features
- Easy to deal with
What do you dislike about the product?
- Reporting could be better improved
- Dashboards to have more options
- Data refresh bugs to be addressed
- Online training materials to be more updated
- Data retention issue where users need to be deleted in the system. (user lookup)
- Dashboards to have more options
- Data refresh bugs to be addressed
- Online training materials to be more updated
- Data retention issue where users need to be deleted in the system. (user lookup)
What problems is the product solving and how is that benefiting you?
It is our Risk and Compliance system. We use it for a multitude of risk monitoring registers, attestations of different legislative requirements across the business.
Invaluable tool for our company
What do you like best about the product?
Keeps the whole team organized. keeps everyone on the same page with asset usage. allows you to archive w/o deleting discontinued products
What do you dislike about the product?
Sometimes slow load. When moving folders it should move all assets within those folders too.
What problems is the product solving and how is that benefiting you?
Keeping assets organized and being able to archive old assets without deleting
Recommendations to others considering the product:
An organized way to house assets, branding and documents
Cost effective DAM system
What do you like best about the product?
Simple system that works with a large variety of file types and workflow approvals. Favourite feature is the thumbnail preview to get an idea of each item quickly. Pricing scales with user growth, making it a great option for companies just starting out.
What do you dislike about the product?
Minor service disruptions due to software bugs, but they are corrected quickly 1-2 business days. Administrator menus take a little bit of time to learn but eventually you get used to it.
What problems is the product solving and how is that benefiting you?
Creative approvals, record keeping, and reducing email volume
Great DAM facility
What do you like best about the product?
The platform can be made custom for your organisation, and it allows you to store all assets, do briefs, record compliance, and so much more.
What do you dislike about the product?
Permissions groups - wish the functionality could be utilised and updated more easily.
What problems is the product solving and how is that benefiting you?
No issues. You can pull easy reporting to check that marketers are adhering to stage gates.
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