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    Veronica S.

Great UX and Features

  • August 26, 2021
  • Review provided by G2

What do you like best about the product?
The developers of this software have clearly experienced the problem themselves. The UX is great and the features are on point. It has made file elements like external management, and version control a breeze.
What do you dislike about the product?
Nothing to date.........................
What problems is the product solving and how is that benefiting you?
File management.


    Lauren C.

Fantastic easy-to-use software!

  • August 24, 2021
  • Review provided by G2

What do you like best about the product?
IntelligenceBank is an easy-to-use software solution with an intuitive, user-friendly interface. The IntelligenceBank team are friendly, professional, and very responsive to providing support. It is great being able to customise the branding, file structure and access permissions to a granular level and have control and visibility of all aspects of this.
What do you dislike about the product?
We have not come across any features we dislike.
What problems is the product solving and how is that benefiting you?
File management and sharing
Granular access permissions
Auditing


    Construction

IntelligenceBank continues upgrades to offer a smart solution to your digital asset managing needs.

  • August 18, 2021
  • Review provided by G2

What do you like best about the product?
Ease of use, great uploading and keywording options. Download and sharing options are really good too. Love the Collections option. The Bulk Uploading option is the one I use the most when uploading, it saves time when uploading photos from one particular photo shoot, and adding the keywords and filters as I go.
Upgrades have been made for reviewing photos, and for bulk uploading and AI tagging your photos.
What do you dislike about the product?
Would still like to have a larger preview for the photos, but they have updated the preview so all information about the asset is visible when viewing.
What problems is the product solving and how is that benefiting you?
I only use the Digital Image Library. It helps keep all our images, logos, and templates in one place for easy access and searching. It also helps with version control, approval of photos, and many download sizing options. We had multiple folders for each photo session, and it was difficult to search for the image needed without any keywords.
Being able to share whole collections of photos with people within the company is very useful, as well as outside contacts.
Recommendations to others considering the product:
We chose IntelligenceBank because it did not have items that were not needed; it is straightforward. The initial set-up required some explaining as far as the structure, and a lot of work was required on our part to get it set up as far as the categories, and art for the folders and icons. We looked at other, much more expensive software, but they had options for tracking, job status and marketing requests, and more that we didn't need. The information I needed to see upfront when looking at pictures was the file name, file type, and size, which is shown at the bottom of each item. Other companies didn't show this, which ruled them out immediately. Sharing files and collections of items is easy with email links. It is also helpful to have the different user types for admin, publish, and preview. This lets you control how each group can access your library.


    Marketing and Advertising

DAM system is too limited in functionality and customization

  • August 18, 2021
  • Review provided by G2

What do you like best about the product?
The IB team members are very nice and have a lot of patience with training.
What do you dislike about the product?
That there is a lot of lack of functionality that limits you to actually make your workflow and job easier.
DAM system is too limited in backend customization, search and auto populating the search
What problems is the product solving and how is that benefiting you?
We can now search for images but still, there are limitations to that as well


    Accounting

Collaborative and flexible

  • August 18, 2021
  • Review provided by G2

What do you like best about the product?
Able to be fully-branded, looks great, works smoothly and will make our lives a lot easier.
What do you dislike about the product?
As an owner, there isn't much you can do in the initial stage when everything has to be updated by InteligenceBank. This means it can move quite slowly.
What problems is the product solving and how is that benefiting you?
No existing digital asset management system, so files are getting lost and licensing is causing issues. There's no library where everyone can view what's available, so this will be a great solution.


    Richard M.

IntelligenceBank DAM

  • August 17, 2021
  • Review provided by G2

What do you like best about the product?
Relatively easy to set up the software with the help of IntelligenceBank people. Once this was complete, we have been able to make the majority of the changes internally.
We have a very limited use case for the software, so training was not too much of an issue
Clean interface and good integration with InDesign
Being a small Australian-based company has allowed us to speak directly to the product team and enabled us to influence, to some extent, their roadmap - adding much-needed features in a timely manner.
What do you dislike about the product?
We have had some limited issues with the InDesign connecter - but thankfully, these have been resolved quickly with little fuss.
User adoption - not really a limitation of the system itself, more a by-product of internal process failings!
What problems is the product solving and how is that benefiting you?
We operate in multiple states around the country and previosuly images we relatively isolated to each operation. With the use of the DAM we have been able to socialise all images around the country.
In addition, using their API we have been able to auto-upload documents and testimonials that otherwise would have had to be manually uploaded - which tends to lead to backlocks and missed files.


    Automotive

IntelligenceBank is simple to use and manage.

  • August 17, 2021
  • Review provided by G2

What do you like best about the product?
We find that IntelligenceBank meets our unique business structure quite well. Has been flexible in modifications to make life easier.
What do you dislike about the product?
Continuous training of Dealers can be a chore, but not necessarily an issue of IntelligenceBank.
What problems is the product solving and how is that benefiting you?
We have used IntelligenceBank to provide a central space for our Dealer network to access up-to-date marketing and campaign assets.
Recommendations to others considering the product:
Consider the overall requirements of users. Use case greatly expanded as more users were onboarded.


    Hospital & Health Care

Graphic Designer

  • August 13, 2021
  • Review provided by G2

What do you like best about the product?
Customizable pages - lots of features can be added easily.
What do you dislike about the product?
The job tracking feature is a bit cumbersome - not very easy to follow and change.
What problems is the product solving and how is that benefiting you?
Our company brand assets in one place, as well as the templates that other people can use.


    Computer Software

Great system for marketing materials

  • August 13, 2021
  • Review provided by G2

What do you like best about the product?
I like the accessibility and sharing functionality of IntelligenceBank. As a marketeer, we want to share our messaging and creatives globally, and this software allows this to happen securely.
What do you dislike about the product?
I'm not too fond of the limited number of users
What problems is the product solving and how is that benefiting you?
We share marketing collateral across the globe, the ability to run multi-channel campaigns globally, and the ease of our Creative team updating and sharing new collateral. It is a simple piece of software that can do so much if you take the time to get to know it. We have multi-functional teams sharing their collateral - from Training teams, customer success, and senior leadership.


    Loren K.

Simplicity

  • August 13, 2021
  • Review provided by G2

What do you like best about the product?
I find IntelligenceBank a very simple platform for managing my database of more than 300 Contractors. Being completely new to this type of administration role, the program was very easy to navigate and I felt confident after just a few days of use to explore more within the software. Many of my team of Contractors that use the database are time poor and not necessarily tech savvy, but it's very rare that I'm asked for help to utilise the system, as they also find it easy to use. Any issues that I have found, have been dealt with very quickly by the excellent IntelligenceBank Helpdesk team and always resolved to my satisfaction.
What do you dislike about the product?
I think the only thing that could be improved are some of the reporting functions. Allowing for more parameters to be applied to my reports would allow me to filter the information without the need for me to do it myself, after producing the report, saving time. Having said that, the reports are very easy to use and are produced in a format that is simple for me to edit.
What problems is the product solving and how is that benefiting you?
My main area of concern is ensuring that more than 300 Contractors are licenced with up-to-date permits, to complete the work that my business requires. The system allows me to set parameters for how often and when the Contractors receive notifications, and the method of communication. Automating all of this means that once I set these fields, I no longer need to worry about the follow-up. It happens in the background, allowing me to focus on other tasks.