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Consistently improving document management system
What do you like best about the product?
I like being able to add filters to my team's assets that we can use for sorting our stored assets. I also like being able to use different levels of access for our team members. I also like the new(ish) Markup feature and the ability to upload new versions within a markup task.
What do you dislike about the product?
I dislike the clunkiness look of it and slowness of it, but I suspect some of that is because of our humongous archives. I also have trouble with the amount of options on the dropdown menu for each asset, and find myself frustrated with navigating it. I also think some of the labels are confusing and don't make it easy to intuit what they're for.
What problems is the product solving and how is that benefiting you?
We are solving the problem of having a source of truth for our documents, and also trying to create and maintain an easy review process for high numbers of reviewers in groups that frequently vary. We've benefitted from a much smoother review process and a more reliable (though still difficult) asset library.
Recommendations to others considering the product:
If you have a big group of people who need to use the software with varying levels of access, make sure to clarify those users and the type of access you want them to have and why. Work closely with your IB rep while you set up your system to make sure you're doing it correctly. There are some interdependencies for users, groups, and other features that you may not realize are there, and your IB rep can help you navigate that structure.
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An intuitive platform for managing and housing marketing materials
What do you like best about the product?
The platform is very intuitive. It allows for multiple levels of permissions and users to customize the experience to meet your needs.
What do you dislike about the product?
Onboarding is extensive and can get confusing with little recommendations on best practices and use cases.
What problems is the product solving and how is that benefiting you?
This is helping us house all of our marketing materials in one place and allows users to search, filter, download, and share easily.
Recommendations to others considering the product:
Do your research and test different scenarios.
Jay's review of IBank
What do you like best about the product?
I like how quickly Ian and Mia respond when I have a question, and how patient they are with me.
What do you dislike about the product?
I have had no bad experiences with the software, so I have nothing to add here
What problems is the product solving and how is that benefiting you?
We use the DAM to host our technical manuals to our customers in the field. When we were with our previous DAM, our customers complained about slow load times and an outdated GUI. IBank solved these issues for us. It also allows us more control over the assets in the DAM. I don't have to go through another person to update the library.
Photo library with all professional pics
What do you like best about the product?
Being able to easily search for pics using the tags attached to each pic.
What do you dislike about the product?
Can be slow for the gallery of pics to appear.
What problems is the product solving and how is that benefiting you?
Solving the problem of having each person in the team saving pics on their own computers, not having them accessible to the whole team. Benefits - having easy access to a range of pics taken at different sites with relevant information attached - when taken, department featured, etc
A powerful digital asset management system
What do you like best about the product?
Intelligence Bank Digital Asset Management allows users to search easily the information they need through key words, tags,... or the search engine. The tool is powerful as it can put together a wide variety of files, formats, and different size, even creative assets. Also Intelligence Bank developers are able to personalize the digital platform according to your needs, and not limit itself to the Digital Asset Management System, so if you need so they can implement other needs or create features or bridges with other tools.
What do you dislike about the product?
The tool is quite powerful, and so can bring together a lot of files, but you need to think through the process the chosen files, folders... the idea is not put everything you have, but what you need. And that requires some work for the client. If you go down this path, you need to take time working step by step with Intelligence Bank. So I strongly recommend having a product owner for this kind of project, this is very important for the success of the project.
What problems is the product solving and how is that benefiting you?
It solves a number of problems, the first and main one being centralizing our tools and our date into one place. So we keep the house tidy, which can be a challenge in a very big organization and even more an international one. It also gives access to anybody in our system in the world, which is a really good point as internal digital systems can be a bit tricky sometimes.
Recommendations to others considering the product:
Name a product owner
Do your homework before: what are you trying to achieve in the first place, what is your main pain point
Who needs to be in the room to validate
What is your timeframe
Basic stuff for project management, but so important
Do your homework before: what are you trying to achieve in the first place, what is your main pain point
Who needs to be in the room to validate
What is your timeframe
Basic stuff for project management, but so important
The best asset management hub
What do you like best about the product?
Implementing the DAM at our workplace streamlined the management of assets for both internal and external stakeholders across our global company. We've been using it for about 4 years now and it's been great! It makes it so simple to upload and manage brand assets with flexibility and control. It's really easy to use and looks great too.
What do you dislike about the product?
Some times it can be a little slow when loading.
What problems is the product solving and how is that benefiting you?
It's so great having a central platform for everyone to be able to access and manage assets. The wider team have all adapted to using the DAM so well so it's saving the design studio a lot of time!
IntelligenceBank is providing JNI with a solid platform to manage its digital assets.
What do you like best about the product?
The quick and helpful support from the IntelligenceBank team.
What do you dislike about the product?
The Collections sharing function is good, but could be improved to make it easier to email multiple recipients simultaneously.
What problems is the product solving and how is that benefiting you?
JNI is a relatively new organisation and we identified the need to implement a platform to manage our digital assets as soon as possible. IntelligenceBank is helping us to store, catalogue and share files from our growing media library.
Recommendations to others considering the product:
Preparation prior to implementing the DAM is crucial. We spent considerable time implementing keyword and naming convention practices, which simplified the implementation process, saving time and helping us to finalise the process ahead of time.
CKE Restaurants International Digitial Library Review
What do you like best about the product?
Intelligence Bank has provided our franchisees, cross-functional teams and agency partners with easy and reliable access to all of our numerous brand assets! We were able to customize the site to match our brand guidelines, as well as structure the site to our liking. Having numerous employees and franchisees in 40+ countries, establishing a consistent layout and familiar structure is essential. It is also extremely helpful to be able to monitor and supervise who is accessing our assets, as well as how often the site is being accessed. The admin features of this platform are incomparable and something we didn't know would be so helpful. We have recieved compliment after compliment from our agency parters about the ease of uploading, as well as the perfectly organized folder structure. The intelligence bank team has thought of any and every element that could be included to make this platform effective. Additionally, the IT team is always prompt and alert whenever a inquiry is made. Our Customer Success Manager, Suzie, has walked us through every last step and answered all of our questions with ease! Her willingness to help us make our site most effective has made all the difference. As if the Library itself wasn't stand-out enough, the Intelligence Bank team makes it that much better - such a pleasure to partner with them on one of our biggest projects to date!
What do you dislike about the product?
Possibly my greatest dissapointment is that we didn't have this platform sooner! There is somewhat of a delay when accesing certain folders within the library, however, this is expected since we a multitude of large assets on the platform. I would also like to see a more user friendly zoom option when viewing certain photos.
What problems is the product solving and how is that benefiting you?
Eliminating numerous email requests from franchisees & field employees to the HQ, thus allowing assets to be accessed easily and efficiently. Using sharing sites like dropbox or Wetransfer are time consuming and inefficient. Housing all of our assets in a "One stop
shop" has educated our franchisees on what consistant and reliable asset management looks like - eliminating the use of incorrect or dated assets.
shop" has educated our franchisees on what consistant and reliable asset management looks like - eliminating the use of incorrect or dated assets.
Recommendations to others considering the product:
Comb through your assets ahead of time, archive old items, build out a solid folder structure!
Intuitive system, excellent customer support, a few opportunities to improve on system.
What do you like best about the product?
Customer support is excellent. Responses are always quick and our support person goes above and beyond to troubleshoot and train.
What do you dislike about the product?
There are a few parts of the system that could be improved such as the bulk uploading and approval workflow.
What problems is the product solving and how is that benefiting you?
Our previous system was clunky and not user friendly. It caused a lot of frustration so people were reluctant to use. We have seen that with basic training, employees are able to easily access many different kinds of assets.
Recommendations to others considering the product:
Before implementing, give a lot of thought to how assets should be organized, how the system should be structured and who should have access to which assets. Coming to the table with some user cases helps with a quicker setup and implementation.
IntelligenceBank is our one stop for all resources
What do you like best about the product?
Love being able to search by keywords and filters for assets that would normally be on a file. It makes it so much easier and efficient to search exactly what you need, and have everything stored together for our marketing materials.
What do you dislike about the product?
Some of the uploading features are lacking - for example linking assets has to be done individually, rather than as a bulk.
What problems is the product solving and how is that benefiting you?
Giving employees a single link for all their needs and resources is highly beneficial for us.
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