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External reviews

243 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Electrical/Electronic Manufacturing

Best Choice for Global Digital Asset Management

  • September 19, 2020
  • Review verified by G2

What do you like best about the product?
We were looking for a DAM for global team use (including China). IB has easy to use/customizable UX interface that makes it easy for wide mix of global users to engage. Also has great video and image cropping capability right within the software to save time and helpful in determnining our storage needs. Server network will also big plus for speed across all regions. Was extremely responsive during the sales process - moved at our speed to get from demo to proposal in less that 48 hours. We also got the Brand Hub - brand guidelines to help us put more discipline around our global brand standards.
What do you dislike about the product?
Would be nice to have unlimited number of Brand Standards pages.
What problems is the product solving and how is that benefiting you?
We have global marketing assets on 7+ servers which are not accessable and organize well. Trying to get more efficient in time and spend to manage all these assets so global teams can better use.
Recommendations to others considering the product:
Make a list of what is important to you in features.Search function , ease of use were big for us.


    Security and Investigations

Staying one step ahead in the decision-making process

  • September 03, 2020
  • Review provided by G2

What do you like best about the product?
IB is, without doubt, the pre-eminent multi-media document management system in the world. The intuitive UX/UI ensures that I can focus on the task at hand, and not fight the system. This, coupled with the reliable back end tech ensures that the customisable platform is robust to sustain any level of client user group competency and most importantly, is scalable. As a portal owner and direct client of IB, I was most impressed by the company culture in the way that I received, what felt like, a personalised, almost bespoke concierge like, customer service. The team have a genuine interest and buy in to your success.
What do you dislike about the product?
That IB is not a mandated BAU platform throughout industry.
What problems is the product solving and how is that benefiting you?
IB initially presented as a solution to a very real need for timely and accurate intelligence dissemination in a kinetic hostile operating environment. We required simultaneous dissemination across a broad range of UI of highly sensitive multi-media in often austere conditions. The inherent non-obtrusive security protocols within IB meant that international clients, Government departments, multi-national Defence organisations, our operations staff and operators on the ground were able to send and receive real-time intelligence and act accordingly.
Recommendations to others considering the product:
It is intuitive, exceptional UX/UI, reliable tech with high level security protocols, great service and impeccable customer service.


    Aaron A.

I was impressed!

  • September 01, 2020
  • Review provided by G2

What do you like best about the product?
Intelligence Bank presented a multitude of features and benefits that was lacking in our current DAM system. From what I've seen, the UX and UI have the modality to customize a variety of experiences for our particular user. The ability to apply custom coding, integrate third party apps, and provide an array of administrative functions that would be useful for reporting and tracking.
What do you dislike about the product?
Since we have just begun our business relationship with Intelligence Bank, I don't have any immediate issues with the company.
What problems is the product solving and how is that benefiting you?
Partnering with Intelligence Bank has given us one of the most important features, scalability. Our current DAM system does not have to ability to grow and thrive at the speed which we are progressing. We have outgrown the current DAM system and need a robust and elegant platform to keep up with our needs as we move forward. The current DAM system is mostly hard coded with limited features for any custom user experience. With Intelligence Bank, it seems that the possibilities are endless.


    Amy F.

Efficient & organised DAM solution

  • August 25, 2020
  • Review provided by G2

What do you like best about the product?
I really appreciate how simple Intelligence Bank is to learn and to use. We share this software across multiple offices, and we needed for all offices to be up-to-date with how to correctly source and manage digital assets. Not only did the Intelligence Bank team offer a great deal of support, but the software itself is fairly intuitive which meant our offices were able to get online and feel comfortable more quickly than expected. In particular, the keyword search bar at the top makes it easy to search for different assets - even new users can easily find their way around when logging in for the first time.
What do you dislike about the product?
The download function has a lot of features, but it would be good if there was a way to select/compare photos before downloading. Often, I like to find as many relevant photos as possible for a particular channel or communication before selecting the best one. Rather than download all the possibilities and have to then file/delete them from my desktop, I'd appreciate having this functionality on Intelligence Bank. The bulk upload and desktop upload features are quite slow too - though it's hard to judge whether this is because of our own internet connection or because of software limitations. While I prefer using the bulk upload tool in order to add keyword/filters to assets at the time of upload, it can be frustrating that there's a limit on the number of files able to be uploaded in one go. The desktop uploader has no such limit, but then lacks the ability to add keyword/filters.
What problems is the product solving and how is that benefiting you?
Before Intelligence Bank, we had too many assets stored in too many places, with not enough storage in any central place and too much double handling of data. Intelligence Bank has streamlined our asset management procedures. We now have all digital assets including photos, videos, case studies, social media and reports stored in one, central location that's easily accessible by all and which has more than enough storage allowance at present, plus the ability to scale to meet our needs. We're also able to save time and prevent double handling for ourselves and our suppliers by uploading shareable information directly to our central asset base instead of to each office individually. This has the added benefit of ensuring every office is up-to-date and doesn't miss out on new updates.
Recommendations to others considering the product:
It's a great value solution for your Digital Asset Management. Other software are more powerful but are also much more expensive. I've found that Intelligence Bank provides excellent value for the funtionality provided. Bonus points for the number of users including in the basic package. Other DAMs allow far fewer users for much higher cost.


    James R.

I was blown away by its capabilities and innovative solutions

  • August 12, 2020
  • Review provided by G2

What do you like best about the product?
Two things stood out and liked best about IB. The ability to customize the system exactly how I envisioned it, both technically and aesthetically. And, the way IB has structured and engineered its system to adapt and connect to external applications and third-party software.
What do you dislike about the product?
This system is fantastic. However, if there is one thing I could dislike about it, it would be the project management side of it. I'm not sold on how it handles project management.
What problems is the product solving and how is that benefiting you?
One of the main problem-solvers for us was the ability to create/partition multiple asset portals for our partners. IB allows us to create a customized portal for each of our partners, making it easy for them to access their company files and assets. This feature saves us time and allows us to focus on partner expansion all across the U.S.
Recommendations to others considering the product:
My advice to others looking into IB is to not hesitate and connect with one of their sales/consultants. No need to be shopping around when this system has everything you might need in one place. They will advise on what's best for your business and not pressure you into buying anything. But it's hard not to buy when everything you want is there for you!


    Samantha B.

Great tool and great team to work with

  • August 12, 2020
  • Review verified by G2

What do you like best about the product?
I was drawn to IntelligenceBank for the customization available as well as the features and ease of use. I like that different companies can create a website that really looks and feels like an extension of their public site. I also felt that the search and filtering options would make it easy for our sales organization to find what they're looking for quickly and efficiently. The team has also been great to work with from on-boarding through account management. I also love the Collections function - one of the products we sell is highly visual, so I love that our sales organization can create a collection of photographs and technical data to send without bogging down someone's inbox.
What do you dislike about the product?
I have had a few issues with user group permissions changing - but IntelligenceBank has been quick to help.
What problems is the product solving and how is that benefiting you?
Previously our sales network made up of independent contractors didn't have consistent access to up-to-date marketing and sales materials. We were using OneDrive in the past, but since every sales rep has their own company, we found that permissions would expire. This has also given us a great way to organize this information, manage updates and house photos. I have received so many compliments on the site from its ease of use and just having one tool to house everything. As a marketing manager, this makes it easy for me to distribute the most up-to-date information to our internal and external partners.


    Chelsea P.

McSal Review

  • February 12, 2020
  • Review provided by G2

What do you like best about the product?
How custom we are able to make ur landing page and tab options. It is nice to be able to have our content management system match with our company branding. We enjoy being able to change our layout and tab options to better suite our users. IntelligenceBank is a great system for heavily image based companies.
We like the task organization and implementation aspect.
We like how detailed we can make our filtering options.
We like how personable the IntelligenceBank team is while working with them and how knowledgeable they are on the software. They always have an answer to our questions.
What do you dislike about the product?
The template editor is slow and we have had technical issues. We would like to be able to save the templates under a name rather than a date and time. It gets confusing for users who want to start a template and go back and finish it later. IntelligenceBank is a great system for heavily image based companies.
What problems is the product solving and how is that benefiting you?
We are able to provide more consistent marketing content to all our offices in multiple locations. Before IntelligenceBank, we were struggling with sending out inconsistent information because marketing material was saved locally on computers, rather than one, internet based place.
Recommendations to others considering the product:
IntelligenceBank is a great system for heavily image based companies. IntelligenceBank is the best software to use if you are looking for something to help lock down your companies branding and have multiple offices communicate swiftly.


    Consumer Goods

Use this system!

  • February 11, 2020
  • Review provided by G2

What do you like best about the product?
It helps us keep track of and organize all of our marketing assets. The different functionalities of IntelligenceBank (tagging, workflows, folder levels) make It easy for us to find what we need quickly, which is priceless in our industry that moves so quickly.
What do you dislike about the product?
The IntelligenceBank uploader duplicates files
What problems is the product solving and how is that benefiting you?
So many! Streamlining our workflow processes, ensuring our creative that goes to market is accurate - really, just getting all of our feedback in one place on projects so there are not just emailing flying back and forth with different versions.
Recommendations to others considering the product:
Do it! It shaves off so much time and gives more visibility to you business. We've eliminated so many emails going back and forth (and the time that it takes to find emails with approvals) for artwork.


    Jennifer C.

Our solution to disorganization.

  • February 10, 2020
  • Review provided by G2

What do you like best about the product?
IntelligenceBank is most helpful in distributing our marketing materials/project information across all five of our offices to keep everyone on the same page and using the correct materials.
What do you dislike about the product?
Some downsides of IntelligenceBank include the Print UI application that we have been having issues implementing to our company based on technical issues. Also, some features are a little weird like the toggle buttons between folders and resources.
What problems is the product solving and how is that benefiting you?
We are solving problems with disorganization across our server folders and locking down our assets. The biggest benefit has to be having all of our materials and information within one platform for our employees to use, and locking down permissions.
Recommendations to others considering the product:
Look at what you need to organize and brainstorm the way in which you would like to access that information.


    Alexandra D.

Seamless digital asset management

  • July 12, 2019
  • Review verified by G2

What do you like best about the product?
We have only begun to use Intelligence Bank however, our experience so far has been fantastic. We are able to easily catalog our marketing files, photos and videos for easy reference in the future. Previously it would take us hours to find the perfect photo and now it can take a mere few seconds.
What do you dislike about the product?
We have found no downsides yet. Our representative has been quick to resolve any challenges we may have.
What problems is the product solving and how is that benefiting you?
With IntelligenceBank we are able to streamline our workflows for all contributors. So far we have benefited from being able to find our photos and marketing assets quickly and efficiently - searching by description, content and title etc has made our work a lot easier.