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External reviews

243 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Tait W.

More than just an asset library!

  • April 15, 2019
  • Review verified by G2

What do you like best about the product?
I like how easy it is to bulk upload assets to IntelligenceBank. Just drag and drop! Also the navigation of the site is super easy but modern. I Having a preview of the files live on the site is fantastic so you can see what you're downloading.
What do you dislike about the product?
Only thing that I don't like is that subfolders are hard to find. It would be nice to see sub folders shown as folders alongside the other assets in the library.
What problems is the product solving and how is that benefiting you?
Prior to IntelligenceBank we used Dropbox to share our assets. Now instead of responding to emails such as "do you have..." we can now direct our clients to our asset library and its self serve platform.
Our site can easily be updated and will always have the latest and most up-to-date information.
Recommendations to others considering the product:
Simple and easy to use. Clean and modern layout. Can be a basic asset management site or implement the print and template side for even more features.


    Hospitality

Efficient and flexible

  • April 12, 2019
  • Review verified by G2

What do you like best about the product?
The flexibility of the platform. We had to set up different permissions, access and folder for different people and most of it could be done. Also, the platform is very intuitive and easy to use or modify in necessary.
What do you dislike about the product?
There is nothing I dislike. Sometimes, some of the functionalities we require are not available or are being developed, but then in some cases, it's just a matter of time before can have the functions we need.
What problems is the product solving and how is that benefiting you?
We want to consolidate all our digital assets in one place and have them available to various stakeholders (internal and external). We also want to have a better classification and control of the assets we have and the platform will help us do that. A nice surprise is that it will also help us reduce some paperwork and connect other platforms to IB which facilitates social media and website administration.
Recommendations to others considering the product:
Review the product in detail, think about what your needs are and what you need it for. I think a complete brief helps the team to customize the product for your more efficiently.


    Chris S.

Sophisticated platform that allows us to manage brand content, guidelines, logos and assets

  • April 08, 2019
  • Review provided by G2

What do you like best about the product?
For us, it's fantastic having all things brand on the one platform and is accessible by 33,000+ employees (including Marketing), as well as multiple external agency partners. Features include:
- Brand Hub: where we house all of our guidelines, logos, assets, image library, etc
- Toolbox: where feature a knowledge base to answer those FAQs (and can measure CSAT), plus
- Ask the team: A complex form with conditional fields aimed at resolving requests with a single response which means that no longer use emails
The platform offers insightful reporting and data capability (including dashboards) that allows us to evolve and grow the platform, as we do.
What do you dislike about the product?
Many of the features that we've implemented have been bespoke solutions. It would be great to leverage more learnings from other organisations, and see more out of the box solutions introduced that can be rolled out quickly.
What problems is the product solving and how is that benefiting you?
The Intelligence Bank platform provides a one-stop shop for all things Brand that can be accessed by internal employees and external parties. It lets us better manage our assets, and track usage/page visits/downloads, send alerts and keep people informed when changes occur. It also offers detailed reporting options that allow us to evolve and grow our content (and the platform itself).


    Automotive

Professional and quick to respond.

  • April 01, 2019
  • Review verified by G2

What do you like best about the product?
Highly knowledgeable of their products and always friendly.
What do you dislike about the product?
Would have liked to have some default templates to be able to use from the start.
What problems is the product solving and how is that benefiting you?
As we have a number of Dealers in our network, there has been a need for them to be able to more easily access collateral.

We have not officially launched yet, so to early to tell.
Recommendations to others considering the product:
Have an exact idea of what you are looking to have within the platform, and know where to source it.


    Tony C.

Asset Management and Creative Briefs for Designers

  • March 31, 2019
  • Review verified by G2

What do you like best about the product?
Easily manage all digital assets with version control, online annotations and approvals. This starts from the beginning as clients can submit online creative briefs.
What do you dislike about the product?
Nothing, the Platform suits our needs - Is easy to use and they are constantly updating new features.
What problems is the product solving and how is that benefiting you?
As designers we use the platform to house every designed asset and file for individual clients, they have access to download these as they need so we aren't constantly responding to requests and don't have multiple Dropbox accounts and the ability to submit new creative briefs so that when work comes in we have the correct parameters every time.


    Marketing and Advertising

Highly Configurable Marketing Operations Platform

  • March 28, 2019
  • Review provided by G2

What do you like best about the product?
The customizable interface to best suit each marketing team's needs. As workflows evolve, IntelligenceBank can adapt without breaking the fundamental infrastructure of the tool.
What do you dislike about the product?
Looking forward to the updates to the calendaring feature that will give new and improved visibility to the marketing workflow.
What problems is the product solving and how is that benefiting you?
IntelligenceBank DAM and their full suite of Marketing Operations helps solves for a single source of truth and accountability within the marketing workflow. This platform allows the marketing team to traffic centralized and bespoke marketing work while gating the steps to identified roles. This has helped streamlined the larger workflows that are exchanging across multiple hands internally, externally, and regionally.


    Matt L.

Great Team To Work With

  • March 26, 2019
  • Review verified by G2

What do you like best about the product?
The team at InteligenceBank has been very accommodating to my small team having to navigate around some delays on our side, and we're excited to finally be moving forward.
What do you dislike about the product?
I can't think of a single thing that I would change.
What problems is the product solving and how is that benefiting you?
Building a central repository for all things creative will be extremely valuable to the company, and free up marketing's time previously spent sourcing and proving creative on a one-off basis. We're still building the DAM, but the potential benefits are exciting.


    Entertainment

Extremely helpful and understanding of our business requirements

  • March 06, 2019
  • Review verified by G2

What do you like best about the product?
How the program is so adaptive to individual business requirements. It is the only product I have come across which combines DAM and project management suitable for the marketing needs within our business. Tessa and the team are also extremely open to looking at building extra functionality which makes the platform even more flexible.
What do you dislike about the product?
This is unclear until we implement and roll it out across the business. Throughout the discovery phase on deciding if this was the correct product for our business Tessa and the team were always able to find solutions, or have a solution planned in the pipeline of development.
What problems is the product solving and how is that benefiting you?
This program will streamline our internal processes which is going to free up so much of the marketing, digital and creative studio. We will also have a central source for all our brand guidelines/assets which is going to be a big step forward for us.


    Real Estate

For my organisation's needs, IntelligenceBank ticks all the boxes.

  • February 28, 2019
  • Review verified by G2

What do you like best about the product?
IntelligenceBank has many positives, however my two favourite elements would have to be its quick speed and the ability to tag content so that it's easy to find.
What do you dislike about the product?
Finding a negative with this system is actually quite difficult. For what my organisation uses the system for, it ticks all the boxes.
What problems is the product solving and how is that benefiting you?
Essentially the marketing teams within my organisation uses the system to store marketing related images, system manuals, UGC, branding assets, etc. This frees up a lot of storage on our internal servers and acts a single source of marketing assets that can be accessed by all internal and external teams around the country.


    Cosmetics

Single Location for Branding Control & Product Images

  • February 26, 2019
  • Review provided by G2

What do you like best about the product?
I like the fact that we can control our branding message and elements in one place. Our distributors have access to the latest approved branding elements and product shots, so we don't become the bottleneck when items are needed. We can also use their custom pages to serve as a way to help users navigate the system while showcasing our branding guidelines at the same time. These pages can also be updated as necessary.
What do you dislike about the product?
New functionality is always been added to meet gaps in the product and the team listen to issues or requests we have.
What problems is the product solving and how is that benefiting you?
Before IntelligenceBank, we didn't have a way to ensure that the latest product images and brand guidelines were being followed. Now we know that the assets that are available to our distributors have been approved for use. It's also important to have an area where our distributors can access the approved brand guidelines so they remain compliant when using our content. Finally, they no longer have to wait for our team to provide them with the exact elements they need for their needs because they can just access the system any time they need.
Recommendations to others considering the product:
If you have a need to control your brand content, ensure your content is being used correctly and showcase your assets, IntelligenceBank is a great solution to look into. They also have a lot of other capabilities that we are looking to grow within the future, such as dynamic templates and a marketing operations platform.