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Great platform with ever evolving abilities
What do you like best about the product?
We like that there is always more ways in which we can benefit from the platform. Although not using it to its full potential it is a heavily relied on process. IntelligenceBank are always coming up with unique ways in which to make our lives easier to streamline processes.
What do you dislike about the product?
From an admin point of view it can be quite difficult to set up required workflows/processes, therefore are heavily reliant on support.
What problems is the product solving and how is that benefiting you?
Internal approvals , benefit of not having everything go via email. All approvals and notes in the same place which can be referred back to when required.
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An easy solution to manage our mountain of images
What do you like best about the product?
We chose Intelligence Bank over a bewildering selection of DAM providers worldwide. What we like is the platform's clean and simple interface, the ability to skin the site with our brand and the fact that it is supported in Australia. I've been delighted with the quick, helpful and responsive support from the IB team.
What do you dislike about the product?
Cost is probably the only small downside for us. I would have liked to purchase all the modules, but we had to choose which ones we could immediately afford. It's great that the platform is scalable 'though - meaning we can add on modules as our budget allows.
What problems is the product solving and how is that benefiting you?
Our business deals with visual imagery constantly. It has been very frustrating trying to access images from our server, resizing them so they are fit for purpose and tracking their use. Intelligence Bank solves this issue for us as everything is automated. We love the search function and we love that we can integrate the database with Adobe CC.
Recommendations to others considering the product:
Very easy to use and intuitive - great for non-technical people. Excellent local support.
User-friendly platform with helpful staff!
What do you like best about the product?
We love how easy to use and customizable the platform it and are excited to see how this streamlines our work! The Intelligence Bank team was helpful and attentive throughout the onboarding process.
What do you dislike about the product?
Some of the initial tutorial calls were not as helpful as it would have been to just be able to get into the tool and start learning it hands-on.
What problems is the product solving and how is that benefiting you?
Intelligence Bank gives us a searchable platform to house our thousands of assets and a great system for reminding us when to review or archive materials
Traffic and Production Manager
What do you like best about the product?
The platform is super intuitive - it's great to have the ability to build out the functionality yourself so that the platform works for your business needs. You can create folders, move things around and re-name them so that the platform is set-up to how you need it.
Visually it looks great. It's great to see our brand come to life on the platform with the brand guideline custom pages. It's a great tool to launch our new brand architecture and provide all the rules around how to work with our brand to ensure consistency across our business.
Visually it looks great. It's great to see our brand come to life on the platform with the brand guideline custom pages. It's a great tool to launch our new brand architecture and provide all the rules around how to work with our brand to ensure consistency across our business.
What do you dislike about the product?
There are sometimes limitations around what we've requested however IntelligenceBank will always take on board feedback and look to add these additional features on their road map.
What problems is the product solving and how is that benefiting you?
Centralised system to save our brand guidelines and brand assets where our team can self service by downloading the logos, images, icons etc that they need. This has already saved the brand team and our in-house studio loads of time as we no longer need to email/attached assets to the team.
Manage our campaign briefing from start to finish including all our briefs are approved before we even start work. We then have a process for stakeholders to review/approve campaign creative assets before they are dispatched.
Manage our campaign briefing from start to finish including all our briefs are approved before we even start work. We then have a process for stakeholders to review/approve campaign creative assets before they are dispatched.
A great platform for brand management
What do you like best about the product?
It supports effective brand management via a platform that allows easy storage and sharing of key assets, as well as additional functionality such as talent usage rights management, version control and workflow management. Having the brand guidelines online and interactive means we can easily update and communicate brand standards to internal and external stakeholders.
What do you dislike about the product?
Greater customisation would be useful, however IntelligenceBank have been very proactive and supportive of finding solutions to ensure the platform works efficiently and effectively for our business.
What problems is the product solving and how is that benefiting you?
We are able to see in a snapshot what assets are due to expire and pending approvals so we can manage talent usage rights, as well as managing what assets are due for review, campaigns that need updating and educating on brand in one complete platform.
Good platform with great support
What do you like best about the product?
The support team is amazing at answering questions fast
What do you dislike about the product?
System lacks a few features but they are constantly adding things
What problems is the product solving and how is that benefiting you?
Sharing resources across many sites as well as approval of image use
Great for storing assets
What do you like best about the product?
I like the look and ease of use of IntelligenceBank. We have our assets stored in main folders then subfolders. It helps keep things clean.
What do you dislike about the product?
I will say I dislike having to move my assets from the main folder to the subfolders once we did our initial upload. This is really more of a first-world problem and not a huge deal, honestly.
What problems is the product solving and how is that benefiting you?
Our old asset management site was bought out and we needed a place to store our photos outside of our internal organization drive.
Recommendations to others considering the product:
Ask as many questions as you can think of! They're pretty helpful.
Great user experience and customer service
What do you like best about the product?
The customer service at IB is outstanding. The quick response and follow up to any and all issues is impressive and much appreciated by all on our team.
What do you dislike about the product?
Some of the training we have received on new initiatives was not as thorough as I would have hoped.
What problems is the product solving and how is that benefiting you?
We have solved a storage issue, an issue with our outside sales team having access to imagery/documents, and have implemented a lot of project management workflows to help categorize and create organization with projects.
Recommend Intelligence Bank for DAM
What do you like best about the product?
customization of the site. initial upload was easy as sent bulk images to vendor.
What do you dislike about the product?
miscommunication on scope of project; potentially incurring additional costs
What problems is the product solving and how is that benefiting you?
Internal and agency accessibility to creative assets - i.e. photography, videos, graphics, logos.
Intelligence Bank has put forth a excellent DAM solution with amazing customer service.
What do you like best about the product?
The easy use of the program interface. The IB team is available 24/7.
What do you dislike about the product?
I have no complaints about the system other than there are some small hang ups
What problems is the product solving and how is that benefiting you?
Internal job tracking and asset management.
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