Digital Asset Management, BrandHub and Marketing Operations Software
IntelligenceBankReviews from AWS customer
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Still implementing but so far so good
What do you like best about the product?
While we are still in the implementation stage, we like that there will be one truth to our files and the ability to easily search through the thousands of files in one place.
What do you dislike about the product?
It's too early to say as we are still in the early stages of implementation but from our trial, the cropping tool option is great, but the resize presets are not very intuitive, we can foresee a lot of frustrations within our company.
What problems is the product solving and how is that benefiting you?
Prior to Intelligence Bank, we were using Google Drive to store and share our assets. This was problematic as we weren't able to auto tag our assets and had multiple versions of the same file depending on permission settings. This was very time consuming, and had a high risk that people were using the wrong file if a folder was not updated.
New to Intelligence Bank and Enjoying the Experience
What do you like best about the product?
As a team who is constantly dealing with a multitude of image assets that are both incoming and outgoing, we needed a solution that would act as a single point of truth to help us effectively organize the volume. What we like best is how Intelligence Bank allows you to search for assets through tags, filters or following our file structure. This is a major time saver and allows us to work smarter and more efficiently.
What do you dislike about the product?
The cropping tool, along with the cropping presets are not as intuitive to use as it can be. We wish it would be a more seamless experience as it is such an advantage to have that tool built into a DAM system.
What problems is the product solving and how is that benefiting you?
Having one point of truth for all our visual assets that can be accessed by the whole team from multiple departments and by our outside vendors. Intelligence Bank allows scalability and will serve to be a strong resource even as our team grows and evolves.
Recommendations to others considering the product:
Intelligence Bank has great/patient/understanding customer support from the get-go and in an environment with so much software competition, this has really stood out as their strength.
Excellent Storage and Search Tool
What do you like best about the product?
I like the ability to tag and filter to be able to achieve precise search results. I like how easy it is to download photos, and having a preset to crop or resize photos is really helpful.
What do you dislike about the product?
One of the main reasons we went with this system is its ability to connect with InDesign. When the Adobe Connector is working, it is very helpful, but the connector isn't very reliable. I've been working with the Helpdesk, who has also been working directly with Adobe, to fix this issue. I also wish that I could add or bulk edit more than 100 images at a time.
What problems is the product solving and how is that benefiting you?
Searching for images within IntelligenceBank is much less time consuming than searching for images on our server. When the connector is working especially, our proposal process is more efficient.
Recommendations to others considering the product:
IntelligenceBank is a great tool. Make sure you are aware of how it fully integrates with any other software you are using.
Versatile DAM Platform with Great Functionality
What do you like best about the product?
I like the ease of use when configuring Groups and Permissions for a broad range of users. Both Internal and External to our Organization. I also like the flexibility this platform provides us with configuring our own Data Model that is specific to our Organizations assets.
What do you dislike about the product?
I have not experienced any dislikes through our Organization's usage of this solution.
What problems is the product solving and how is that benefiting you?
Our organization was able to solve our needs of a Centralized Asset Repository. One that was desperately needed, due to the various, scattered Asset repositories our Organization had. This approach greatly improved our users ability to focus on task assignments, rather than to spend additional time to search for assets.
Recommendations to others considering the product:
We currently integrate with ICE Portal https://web.iceportal.com/
A great application, one of the best I've used.
What do you like best about the product?
This software allows me to quickly manage all the digital assets of the company, allowing online annotations and making approvals in a timely manner and being able to see the behavior of the clients in real time.
This software is excellent since it also allows me to have the capacity to develop the whole system, using in a simple way all its functionality for the commercial needs of my business. I can create the necessary number of folders to use, I can change the names of certain functions and move things so that the platform is configured according to my needs as a company.
I can say that this software has an interface that at Visual level looks perfect. Intelligence Bank allows us to customize the pages, in order to give our company a sense of belonging. It seems to me to be a very good and almost complete tool, guaranteeing an optimal performance in my business.
This platform is incredibly flexible. You can configure each module quickly and easily for the different departments, granting different permissions, access and folders for each of the employees, if necessary, you can make changes, always with the supervision of the technical support team.
This software is excellent since it also allows me to have the capacity to develop the whole system, using in a simple way all its functionality for the commercial needs of my business. I can create the necessary number of folders to use, I can change the names of certain functions and move things so that the platform is configured according to my needs as a company.
I can say that this software has an interface that at Visual level looks perfect. Intelligence Bank allows us to customize the pages, in order to give our company a sense of belonging. It seems to me to be a very good and almost complete tool, guaranteeing an optimal performance in my business.
This platform is incredibly flexible. You can configure each module quickly and easily for the different departments, granting different permissions, access and folders for each of the employees, if necessary, you can make changes, always with the supervision of the technical support team.
What do you dislike about the product?
There are certain small things that I do not like, for example from time to time there is a system error that does not allow us to solve, but once we get in touch with technical support, these are resolved, there are also things that need some research to discover them over time.
Otherwise, I have nothing to say about things that I do not like. Even so, I am very satisfied with this software and its customer service team.
Otherwise, I have nothing to say about things that I do not like. Even so, I am very satisfied with this software and its customer service team.
What problems is the product solving and how is that benefiting you?
This software has allowed me to optimize most of the processes, even IntelligenceBank allows me to know in real time from the comfort of my mobile to know what is in store, and look for it quickly in order to share the information by means of email with the Sales team in case the product has not been touched for sale.
To be able to use this system I can say with property that we have been able to save a lot of time and money simplifying many steps in the processes, we insist that you try Intelligence bank that surely you will not regret.
To be able to use this system I can say with property that we have been able to save a lot of time and money simplifying many steps in the processes, we insist that you try Intelligence bank that surely you will not regret.
Recommendations to others considering the product:
If you still have doubts, I invite you to review each of the details that this software has and you will surely come up with the ideas of the needs and how you can deal with them with Intelligence Bank, this will undoubtedly be a very useful tool as it is for me and my company, being efficient with it and allowing us to reach the proposed goals.
Very Easy to Use
What do you like best about the product?
It is very easy to use and we are finding new ways to utilize it all the time. It works great with the different workflows of different teams within our company.
What do you dislike about the product?
There are small quirks in user design that if fixed, would make certain processes much smoother. But as of now it doesn't hinder from the usefulness of the DAM.
What problems is the product solving and how is that benefiting you?
Sharing assets between teams, and cutting down on time when finding specific assets.
Standard DAM for Large Teams
What do you like best about the product?
Easy asset management solution to share images cross-functionally
What do you dislike about the product?
Sometimes large uploads can get stuck during the uploading process.
What problems is the product solving and how is that benefiting you?
Centralizing digital assets, specifically images and videos, across the entire organization.
More than just an asset library!
What do you like best about the product?
I like how easy it is to bulk upload assets to IntelligenceBank. Just drag and drop! Also the navigation of the site is super easy but modern. I Having a preview of the files live on the site is fantastic so you can see what you're downloading.
What do you dislike about the product?
Only thing that I don't like is that subfolders are hard to find. It would be nice to see sub folders shown as folders alongside the other assets in the library.
What problems is the product solving and how is that benefiting you?
Prior to IntelligenceBank we used Dropbox to share our assets. Now instead of responding to emails such as "do you have..." we can now direct our clients to our asset library and its self serve platform.
Our site can easily be updated and will always have the latest and most up-to-date information.
Our site can easily be updated and will always have the latest and most up-to-date information.
Recommendations to others considering the product:
Simple and easy to use. Clean and modern layout. Can be a basic asset management site or implement the print and template side for even more features.
Efficient and flexible
What do you like best about the product?
The flexibility of the platform. We had to set up different permissions, access and folder for different people and most of it could be done. Also, the platform is very intuitive and easy to use or modify in necessary.
What do you dislike about the product?
There is nothing I dislike. Sometimes, some of the functionalities we require are not available or are being developed, but then in some cases, it's just a matter of time before can have the functions we need.
What problems is the product solving and how is that benefiting you?
We want to consolidate all our digital assets in one place and have them available to various stakeholders (internal and external). We also want to have a better classification and control of the assets we have and the platform will help us do that. A nice surprise is that it will also help us reduce some paperwork and connect other platforms to IB which facilitates social media and website administration.
Recommendations to others considering the product:
Review the product in detail, think about what your needs are and what you need it for. I think a complete brief helps the team to customize the product for your more efficiently.
Sophisticated platform that allows us to manage brand content, guidelines, logos and assets
What do you like best about the product?
For us, it's fantastic having all things brand on the one platform and is accessible by 33,000+ employees (including Marketing), as well as multiple external agency partners. Features include:
- Brand Hub: where we house all of our guidelines, logos, assets, image library, etc
- Toolbox: where feature a knowledge base to answer those FAQs (and can measure CSAT), plus
- Ask the team: A complex form with conditional fields aimed at resolving requests with a single response which means that no longer use emails
The platform offers insightful reporting and data capability (including dashboards) that allows us to evolve and grow the platform, as we do.
- Brand Hub: where we house all of our guidelines, logos, assets, image library, etc
- Toolbox: where feature a knowledge base to answer those FAQs (and can measure CSAT), plus
- Ask the team: A complex form with conditional fields aimed at resolving requests with a single response which means that no longer use emails
The platform offers insightful reporting and data capability (including dashboards) that allows us to evolve and grow the platform, as we do.
What do you dislike about the product?
Many of the features that we've implemented have been bespoke solutions. It would be great to leverage more learnings from other organisations, and see more out of the box solutions introduced that can be rolled out quickly.
What problems is the product solving and how is that benefiting you?
The Intelligence Bank platform provides a one-stop shop for all things Brand that can be accessed by internal employees and external parties. It lets us better manage our assets, and track usage/page visits/downloads, send alerts and keep people informed when changes occur. It also offers detailed reporting options that allow us to evolve and grow our content (and the platform itself).
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