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IntelligenceBank DAM – it helps us to speed up our requests
What do you like best about the product?
The speed at which we can give the sales team the exact file(s) they want. Using IntelligenceBank, we no longer need to rely on a shared server or email – saving us time in distributing assets. Their search and its filters make finding and distributing files a breeze!
What do you dislike about the product?
Honestly there isn't anything I dislike about IntelligenceBank. They are constantly making changes and updates to improve their site and make it more user friendly. The customer service is excellent. Anytime I have had a question IntelligenceBank has always made a priority to help.
What problems is the product solving and how is that benefiting you?
Always looking to streamline processes, IntelligenceBank 's practice of easily storing, quickly finding, then sharing an asset via email (in the one piece of software) intrigued us. After trialling the software, and finding out how their processes save us time, we insisted on using the software to distribute material to our sales team.
Recommendations to others considering the product:
Refer to their online HelpDesk if you're having any issues. It's well organized and will allow you to troubleshoot issues quickly.
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IntelligenceBank DAM – A Home for our Marketing Material
What do you like best about the product?
How we now have one hub for our sales literature, images, logos and campaign material. It's easy for the sales team to access on the road when they are in front of customers.
What do you dislike about the product?
There isn’t anything really. We have set the DAM up to suit our team’s needs, so cannot really dislike it.
What problems is the product solving and how is that benefiting you?
The DAM makes the latest logos, images and sales literature available to the whole team - including our vendors. Vendors have their own folders within the DAM, so we can easily distribute vendor-specific marketing material to them directly.
Recommendations to others considering the product:
IntelligenceBank DAM’s custom pages can quickly guide platform users to certain areas of the DAM. A great feature.
Great tool for staff members to access the most current resources and versions.
What do you like best about the product?
I find it easy to organize the assets. Having the ability to apply keywords to multiple files upon bulk uploading saves time.
What do you dislike about the product?
The folder/subfolder hierarchy is not clear to new users or to those who access the DAM infrequently. I much prefer the previous layout.
What problems is the product solving and how is that benefiting you?
Our marketing & graphics team was constantly being interrupted by requests for content. The DAM allows staff to access headshots, logos, and other resources on their own. Since we are all working remotely now, the DAM allows our design and marketing team to access files.
Recommendations to others considering the product:
In addition to assigning keywords, I highly recommend using comprehensive file naming conventions for the assets you plan to upload. For instance, instead of using the file name: DSC_0637.JPG for a photo, consider "tradeshow2021_exhibithall.JPG." It will help users when searching for assets.
Integrated DAM
What do you like best about the product?
I love the ease that IntelligenceBank DAM rolled out. It was so easy. The auto-tagging feature was a dream, and IntelligenceBank DAM was very helpful when we needed to auto-tag 37,000+ photos. We like how with IntelligenceBank DAM, we can expand storage as needed, share files with external users, and of course, easily scale up if/when we want to. We also really like the integration with Adobe Creative Cloud, which means we can access our DAM when creating files.
What do you dislike about the product?
There's not much to dislike about this system. There are moments when I think "that could be a little easier to accomplish" but those instances are minimal to non-existent (mostly user interface). The funny thing is that, I find that the IntelligenceBank DAM team regularly seems to be thinking through their interface and addressing them. They seem to bring new solutions and fresh thinking to their platform every time I log on.
What problems is the product solving and how is that benefiting you?
We no longer have to manage our 37,000+ photos on our in house Windows based server. Moving to IntelligenceBank DAM was the best decision we ever made and at a price we can afford. I would highly recommend IntelligenceBank DAM as the solution for Digital Asset Management.
Recommendations to others considering the product:
I highly recommend IntelligenceBank DAM. It has a number of great features that really allowed it to become a seamless part of the creative process within our communications team. I don't know how we got anything done without them.
Better Marketing with IntelligenceBank DAM
What do you like best about the product?
I use IntelligenceBank for a retail business. We have global operations, so it's nice to be able to access product information, marketing files and other sales and marketing documentation from one system that handles documents, videos and images all equally well. The best is their audit trail and round the clock support. There is always someone available to help out if needed.
What do you dislike about the product?
They need a dedicated iphone app. The interface is responsive but sometimes dedicated apps are better.
What problems is the product solving and how is that benefiting you?
Having a single place to manage product marketing files is really important to us. It saves time and avoids duplication.
Recommendations to others considering the product:
Free trial - may as well sign up for the trial to see if you like it before you buy it. We purchased it after doing a 2 week trial.
Perfect Solution for a Franchise Businesses with Multiple Locations
What do you like best about the product?
We love that we can offer a single, secure location for our franchisees to access the content they need when they need it. We can completely customize the welcome page navigation to highlight the most important content as well as share latest news and approve franchisee-created material.
What do you dislike about the product?
There are a few small things that are less intuitive and needed research to figure out, but for the most part, we didn't even read the manual.
What problems is the product solving and how is that benefiting you?
With so many locations and franchisees spread around the world, it was almost impossible for us to provide them, in a timely manner, the content that they needed, especially when it came to video or large size imagery. We can now provide an easily accessible place for our franchisees to search for, download, share and preview video and images when they need it, instead of taking time away from multiple people in the organization and slowing down their process.
Recommendations to others considering the product:
When you choose a platform, make sure it can grow with your needs, and it can mirror the way you work. That is, make sure the technology can map to your processes, not the other way around.
Really Flexible and Easy to Use
What do you like best about the product?
IntelligenceBank has a really intuitive interface and we like the flexibility to not only manage media files such as images and video, but also PDF, excel and word docs. The audit trail gives you a great level of visibility and you can see how and where files are being used. The last thing to mention is the support we get. The managers at IntelligenceBank are not only very responsive, they are always looking for ways to help us get the most out of the tool. It's not set and forget at all - they are always coming up with new ideas for us.
What do you dislike about the product?
I'd like online editing for collaboration. An integration with office 365 would be more helpful to us but it's not a deal breaker.
What problems is the product solving and how is that benefiting you?
I've used IntelligenceBank in several roles and companies. IntelligenceBank not only helps us centralise content but more importantly, it provides a level of accountability and compliance around media and other files. Without a system in place, you are flying blind.
Perfect Martech for a global team
What do you like best about the product?
IntelligenceBank DAM ends the shared drive chaos - it easily centralises files, makes them easy to find, use and distribute. The audit trail and ability to drag and drop files into any other martech app is pretty good.
What do you dislike about the product?
A free version would be good but at least it's not expensive.
What problems is the product solving and how is that benefiting you?
If you are spending a lot of money on creative and other marketing content, not putting it into a system and flying by the seat of your pants is really not an option. It basically de-risks expenditure on content.
Recommendations to others considering the product:
At first we didn't opt for the implementation package but ending up doing it. If you want to get started fast, have Intelligencebank upload your files for you and run auto keyword tagging.
Great solution that keeps evolving
What do you like best about the product?
I've been an IntelligenceBank user on and off for the past 7 years. The platform is great for managing creative as well as other marketing files. I especially like how you can use it as a client portal to engage with customers. It's flexible and over the past couple of years, it has come a long way. They really listen to customer feedback.
What do you dislike about the product?
Nothing really. More integrations would be good though
What problems is the product solving and how is that benefiting you?
It takes services like Dropbox and Google drive tot he next level. It's configurable so you can use it to share creative and client reporting. At the end of the day - it also makes me more efficient as it keeps track of everything I need to share with customers. It also allows measurement of content usage.
Recommendations to others considering the product:
I would highly urge folks to consider this solution. It is flexible and easy to use.
IntelligenceBank – it gets the job done
What do you like best about the product?
The way the platform can allow users to quickly find, store and distribute assets to a variety of clients, plus its integration with other software, made it an essential tool for one of Trivantis’ online course building software solutions. It’s been great to partner with them for Trivantis Vaast.
What do you dislike about the product?
There are no aspects of the platform that I dislike.
What problems is the product solving and how is that benefiting you?
Ultimately, we were looking for ways to reduce a customer’s time to market by improving the speed and effectiveness of course development. With this in mind, one focus was providing a better way to store and find corporate assets such as logos and images for future use. The IntelligenceBank software platform allows us to do this. With Trivantis Vaast, course makers can now store, quickly find corporate assets and then add those assets to courses.
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