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External reviews

243 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Arts and Crafts

Gallery Director / On line magazine publisher

  • December 21, 2016
  • Review provided by G2

What do you like best about the product?
Great service and Tessa always very innovative and supportive
What do you dislike about the product?
Nothing very happy with the company and when I can afford to I will definitely use the company any
What problems is the product solving and how is that benefiting you?
New ways to develop my new on line magazine and attract readers and adbmvertisers
Recommendations to others considering the product:
Consult with Tessa she's amazing


    Logistics and Supply Chain

Intelligence bank – it gets the job done

  • November 10, 2016
  • Review provided by G2

What do you like best about the product?
This software helps with my fast paced distribution. The advanced search means I can easily find the right branding material for each customer – saving me time. The software works on a tablet and phones meaning I can check on branding from my desk, the warehouse or the road.
What do you dislike about the product?
There is nothing about the software I can say I dislike
What problems is the product solving and how is that benefiting you?
Very quick to integrate and user friendly. It has helped me improve my accuracy in brand and is easy to share files. Its been easy to implement easy to use and needs little customer training.


    Internet

Helpful for Hot Desking: great for any location

  • November 09, 2016
  • Review provided by G2

What do you like best about the product?
I love the ability to customise all aspects of the design and layout, to ensure I’m always brand is a real bonus. IntelligenceBank is great for managing our company’s logos and images for when we quickly need to retrieve them for social media, PR advertising or events. The user interface is fantastic and very easy to use especially on the mobile version.
What do you dislike about the product?
Speed of platform is dependant on internet connection. That’s my only real concern with the platform
What problems is the product solving and how is that benefiting you?
It has replaced our sharedrive as our go to publishing hub and visual assets home. It’s the first point of call for putting together creative when we need to prepare social media posts, PR materials or anything promotional
Recommendations to others considering the product:
Try it!


    Health, Wellness and Fitness

Great for simultaneously managing multiple brands and assets

  • November 08, 2016
  • Review provided by G2

What do you like best about the product?
live chat as a service
A huge plus is the approvals process and control, it’s great for assigning multiple staff permission to a logo or photo for customer correspondence. Additionally, the Image Library is fantastic for when we need to share documents or other communications across brands. It’s easy to control access to logos and documents so that only the correct people have permissions to view and access specific assets.
What do you dislike about the product?
No real issues yet. Perhaps as I encounter a permissions issue I will have a problem, however, their customer success team are great at troubleshooting so I don’t think there will be any issues.
What problems is the product solving and how is that benefiting you?
We found the sharing and control invaluable especially when we needed to send brand specific documents and reports to site owners and customers.


    Financial Services

Great guys to work with

  • November 04, 2016
  • Review verified by G2

What do you like best about the product?
We worked closely with the team to design a specific solution to our needs. They were very accommodating and responsive to what we wanted. We went through many changes in the initial design stage, but they were very understanding.
What do you dislike about the product?
in the early development stage we had some navigation issue, but they were fixed quickly.
What problems is the product solving and how is that benefiting you?
We used it to capture all of our brand guidelines


    Eden C.

Intelligence Bank - our number one choice.

  • November 03, 2016
  • Review verified by G2

What do you like best about the product?
The customer service the company provides is five star, they are friendly, easy to understand and always get back to us as soon as they can. I love that they are based in Australia which means they are on the same time schedule as all our Australian based centres.
What do you dislike about the product?
There are a few minor editing tools that our centres were used to having in our old bespoke system, but the positives well outweigh the need for these tools.
What problems is the product solving and how is that benefiting you?
We have an easy to use system, where each of our centres can customise and use their own folder systems to their liking. They can clean up and reorder as they like and can easily bulk upload using the cloud, which is extremely useful when adding a whole campaigns worth of imagery.
Recommendations to others considering the product:
Just speak with their friendly team and they can easily talk you through their system and assist with a smooth transition into their systems!


    Alison H.

Really easy to use

  • October 26, 2016
  • Review verified by G2

What do you like best about the product?
IntelligenceBank DAM really nails UX design and it's very easy to use. Our global team love the system, as do our customers and other stakeholders. I also like how you can start small and grow over time, which has been fantastic for us as a high growth venture.
What do you dislike about the product?
We have a lot of data so it would be great if data costs were cheaper, but it's worth it because our files are backed up twice nightly.
What problems is the product solving and how is that benefiting you?
Definitely do the live demo with one of their consultants. They have great tips and use cases that really add value when assessing different options.
Recommendations to others considering the product:
Definitely try it as it has fantastic features that have really helped us (and we didn't have to search too far to find them).


    Aris K.

Asset Management for the Masses

  • October 08, 2016
  • Review verified by G2

What do you like best about the product?
Very customizable user interface. Allows me to create any grouping and subgrouping of categories, or mix and match. I can have assets by clients, project or any other organization method and have several ways or arranging and reorganizing asset. It has aliasing abilities so that files that you would like to show up in several groups aren't requiring a duplication of assets just to maintain organization. I also like the ability to not only download the original "master" asset, but that you can download on-the-fly flattened reference visuals, ie, compressed, cropped, reduced in dimension jpgs, pngs etc...keeping me from having to save a myriad of variants in anticipation of potential needs.
What do you dislike about the product?
It would be nice to be able to track outbound communications, notably, a log of elements and groups of elements I have sent, and to whom, and when. I believe I can see the downloading activity of any particular element, but not a way to confirm that I've actually created and sent a link to assets after that action is completed.
What problems is the product solving and how is that benefiting you?
As a designer it allows me to track projects with multiple clients and projects easily. The ability to customize those arrangements makes it easier for me to distribute work product from anywhere - and works on my iPhone and iPad too - so no longer am I scrambling to get back to a computer when a sudden need for an asset arises. Plus the download speed of assets on the recipient side is among the best I've ever seen.
Recommendations to others considering the product:
I recommend contacting the company as I did, to find a team receptive to ultra specific, and even out of the mainstream needs. In doing that I discovered a team heavily invested in making this a product for the masses - and could help you create the work flow and asset solution you could have only dreamed of just a couple of years ago.


    Rick F.

Excellent Value

  • October 07, 2016
  • Review provided by G2

What do you like best about the product?
I am an Adobe CC user and I really like the integration with Adobe Bridge. Being able to add meta data via Bridge is a huge help. Many of our files were previously tagged with information and not having to duplicate that information is huge.
What do you dislike about the product?
I cant really find anything to dislike. I look forward to the many upgrades that are being worked on. I am in need of a rotation component to file mark-ups. I.B. help desk is now creating one. The help desk is very attentive.
What problems is the product solving and how is that benefiting you?
Our biggest challenge is creating a single access point for all images that have been created for many years. Being able to create a single repository with existing and new meta data for searching is important. From a single access point we can now catalog over 15 years of images with global changes that dramatically reduce time and efforts. Our IB will also replace using Drop Box. We can now work more efficiently with image annotations as well as share files more efficiently
Recommendations to others considering the product:
I have created D.A.M systems and Intelligence Bank has been the easiest and most intuitive. The initial launch can seem intimidating, but once you go through the tutorials it all makes sense. Plus, the Customer service is awesome. I have always received a response with the hour and always helpful.The system works well for creatives who use Adobe CC.


    Internet

A lifesaver for managing products across marketing collateral

  • October 05, 2016
  • Review provided by G2

What do you like best about the product?
The way that it can act as a centralised place to store and send product shots.

With Intelligencebank, I can quickly upload product images into the DAM and send off to

reporters for stories, or use images in social media posts. Its great for ensuring DRM.

I can brief our design team using the DAM on ways to Photoshop images to suit our style

and I can educate new staff and freelance writers and designers on the language, look and

feel of our magazine.

Also, Customer service are quick to respond to queries.
What do you dislike about the product?
Nothing really at all... So far so good!
What problems is the product solving and how is that benefiting you?
We are solving ways of ensuing our image shots are current. Once the system was put in

place, and staff/freelance journalists told to use this as the housing and reference point for

product image across print, digital and online.

The DAM has prevented versioning issues, saving turnaround time on design, promotion on

social media and publishing.