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Excellent so far.
What do you like best about the product?
Set up was extremely quick. Ease of use and simplicity of functionality. Assets now available 24/7 365 days a year. Implementation also makes you revisit all aspects of your DAM, the processes behind managing them and also quality of what you are providing.
What do you dislike about the product?
Nothing. While still setting up there have been no issues at this point in time and do not expect any.
What problems is the product solving and how is that benefiting you?
Managing DAM across a range of distributors and retail customers in a number of APAC markets. Ensuring that at business partners internal and external have access to and are provided with the most up to date assets at any point in time.
Recommendations to others considering the product:
Don't over analyse it, just implement it, if you make a couple of mistakes during set up, no problems it is so easy to use and adjust, virtually no downtime.
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Awesome software and amazing service.
What do you like best about the product?
IntelligenceBank is really easy to use and the support team are great and FAST!
What do you dislike about the product?
There's nothing I don't like - it's good software to use.
What problems is the product solving and how is that benefiting you?
I use it to manage images, and I like how you can tag files and save new versions. Ultimately, it saves me time, which is nice.
Recommendations to others considering the product:
Test speed of the platform and speed of support and attentiveness of the Vendor.
Multi-talented tool for managing information
What do you like best about the product?
The DAM allows us to manage data, control access and permissions for a variety of user groups and ensure version control for other information and documents. It has additional modules we have plugged in such as Web2Print which streamlines our collateral delivery to the frontline.
What do you dislike about the product?
I want our staff to take responsibility for the Web2Print collateral they're producing so require them to approve the proof prior to completing it. When moving files I don't want to be taken to the new destination file, I want to stay in the folder I'm moving files away from - this should be a Settings option I can set.
What problems is the product solving and how is that benefiting you?
We needed a solution for external agencies and staff to be able to use for accessing the latest versions of collateral and information.
Day to Day Usage of IntelligenceBank
What do you like best about the product?
The online platform is simple and intuitive to use. However, what I appreciate most is the excellent customer support provided by the team at IntelligenceBank. The team have been quick to address any concerns or issues that I've faced.
What do you dislike about the product?
The platform is fairly extensive which can be rather intimidating. There are some modules that do not work in the same manner as others, so it would be better to see a bit more consistency across the board, but once I get to know the product, it's not much of an issue.
What problems is the product solving and how is that benefiting you?
Our company is using IntelligenceBank to streamline communication and order requests from our client's sales team to our company in order to produce POD items for them.
Recommendations to others considering the product:
It is recommended to reach out to the team and go through a deep onboarding process to fully understand the platform.
Fantastic
What do you like best about the product?
Friendly service; quick fix; no stress!
What do you dislike about the product?
Nothing I dislike! There is literally nothing I dislike!
What problems is the product solving and how is that benefiting you?
Technical issues to do with accessing the brand hub for a client.
Recommendations to others considering the product:
IntelligenceBank DAM provides a great product with great service.
Friendly, efficient and flexible!
What do you like best about the product?
Intelligence Bank offer great support and flexible business solutions.
What do you dislike about the product?
Nothing. Have been entirely happy with Intelligence Bank.
What problems is the product solving and how is that benefiting you?
The business application I'm involved with requires very specific, demanding, and often entirely new solutions. Intelligence Bank offer creative, flexible alternatives, always thinking “outside of the box”. Their people provide thorough and reliable technical support with a friendly attitude. Throughout our involvement with IB (over many years now), the experience has been entirely positive and would highly recommend them.
Outstanding product and customer support
What do you like best about the product?
The default installation of an IntelligenceBank system is very intuitive and provides an outstanding platform for a company to build from. This has allowed me to think of additional uses for the platform above and beyond what we originally signed up for.
What do you dislike about the product?
It saddens me that it took me so long to discover IntelligenceBank. My only other non-positive—I refuse to call this a negative—is the current lack of a tag cloud style feature that would allow members to search more easily for existing tags before adding their own to any new image upload.
What problems is the product solving and how is that benefiting you?
We were suffering from a lack of data centralisation and were therefore dealing with multiple instances of the same files (many of which had been edited). Another linked issue was a lack of connection between images and consent forms. Through related documents in IntelligenceBank, this has been resolved.
Recommendations to others considering the product:
Absolutely try the demo of IntelligenceBank and do not be afraid to ask questions specific to your own companies needs.
IntelligenceBank DAM helped us to streamline our brand
What do you like best about the product?
Support and training is excellent. IntelligenceBank took extra steps to ensure that my solution was implemented according to my needs. The usability is also great. It's easy to use interface, is intuitive and has saved our team a lot of time.
What do you dislike about the product?
I have not yet experienced any problems or issues with the platform.
What problems is the product solving and how is that benefiting you?
We have large number of areas, managers and external agencies across Asia-Pacific. We needed a system to streamline our library and resources for our branding, promotions, airport signage and other creatives. We needed a brand asset management system that is flexible enough to adhere to our processes.
We also needed to communicate marketing updates and campaigns with appropriate parties.
We also needed to communicate marketing updates and campaigns with appropriate parties.
Centralize Creative with Great Support
What do you like best about the product?
IntelligenceBank is all about providing great help and support. Nothing is too hard
What do you dislike about the product?
I have no complaints as a user at this point
What problems is the product solving and how is that benefiting you?
Collaboration with agencies and third parties, managing versions and making it simple for people to get access.
Recommendations to others considering the product:
I personally thing that ease of use is the most important thing to consider
Branded File and Image storage
What do you like best about the product?
I like IntelligenceBanks's Advanced workflows and permissions.
What do you dislike about the product?
I like everything, the software does what we needed it to
What problems is the product solving and how is that benefiting you?
Storage and distribution of documents and images.
Recommendations to others considering the product:
Sign up and do the trial first to make sure it's going to work in your organization
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