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External reviews

243 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Consumer Services

Invaluable tool for our company

  • November 18, 2021
  • Review verified by G2

What do you like best about the product?
Keeps the whole team organized. keeps everyone on the same page with asset usage. allows you to archive w/o deleting discontinued products
What do you dislike about the product?
Sometimes slow load. When moving folders it should move all assets within those folders too.
What problems is the product solving and how is that benefiting you?
Keeping assets organized and being able to archive old assets without deleting
Recommendations to others considering the product:
An organized way to house assets, branding and documents


    Consumer Goods

Cost effective DAM system

  • November 18, 2021
  • Review provided by G2

What do you like best about the product?
Simple system that works with a large variety of file types and workflow approvals. Favourite feature is the thumbnail preview to get an idea of each item quickly. Pricing scales with user growth, making it a great option for companies just starting out.
What do you dislike about the product?
Minor service disruptions due to software bugs, but they are corrected quickly 1-2 business days. Administrator menus take a little bit of time to learn but eventually you get used to it.
What problems is the product solving and how is that benefiting you?
Creative approvals, record keeping, and reducing email volume


    Financial Services

Great DAM facility

  • November 11, 2021
  • Review verified by G2

What do you like best about the product?
The platform can be made custom for your organisation, and it allows you to store all assets, do briefs, record compliance, and so much more.
What do you dislike about the product?
Permissions groups - wish the functionality could be utilised and updated more easily.
What problems is the product solving and how is that benefiting you?
No issues. You can pull easy reporting to check that marketers are adhering to stage gates.


    Veronica S.

Great UX and Features

  • August 26, 2021
  • Review provided by G2

What do you like best about the product?
The developers of this software have clearly experienced the problem themselves. The UX is great and the features are on point. It has made file elements like external management, and version control a breeze.
What do you dislike about the product?
Nothing to date.........................
What problems is the product solving and how is that benefiting you?
File management.


    Lauren C.

Fantastic easy-to-use software!

  • August 24, 2021
  • Review provided by G2

What do you like best about the product?
IntelligenceBank is an easy-to-use software solution with an intuitive, user-friendly interface. The IntelligenceBank team are friendly, professional, and very responsive to providing support. It is great being able to customise the branding, file structure and access permissions to a granular level and have control and visibility of all aspects of this.
What do you dislike about the product?
We have not come across any features we dislike.
What problems is the product solving and how is that benefiting you?
File management and sharing
Granular access permissions
Auditing


    Construction

IntelligenceBank continues upgrades to offer a smart solution to your digital asset managing needs.

  • August 18, 2021
  • Review verified by G2

What do you like best about the product?
Ease of use, great uploading and keywording options. Download and sharing options are really good too. Love the Collections option. The Bulk Uploading option is the one I use the most when uploading, it saves time when uploading photos from one particular photo shoot, and adding the keywords and filters as I go.
Upgrades have been made for reviewing photos, and for bulk uploading and AI tagging your photos.
What do you dislike about the product?
Would still like to have a larger preview for the photos, but they have updated the preview so all information about the asset is visible when viewing.
What problems is the product solving and how is that benefiting you?
I only use the Digital Image Library. It helps keep all our images, logos, and templates in one place for easy access and searching. It also helps with version control, approval of photos, and many download sizing options. We had multiple folders for each photo session, and it was difficult to search for the image needed without any keywords.
Being able to share whole collections of photos with people within the company is very useful, as well as outside contacts.
Recommendations to others considering the product:
We chose IntelligenceBank because it did not have items that were not needed; it is straightforward. The initial set-up required some explaining as far as the structure, and a lot of work was required on our part to get it set up as far as the categories, and art for the folders and icons. We looked at other, much more expensive software, but they had options for tracking, job status and marketing requests, and more that we didn't need. The information I needed to see upfront when looking at pictures was the file name, file type, and size, which is shown at the bottom of each item. Other companies didn't show this, which ruled them out immediately. Sharing files and collections of items is easy with email links. It is also helpful to have the different user types for admin, publish, and preview. This lets you control how each group can access your library.


    Marketing and Advertising

DAM system is too limited in functionality and customization

  • August 18, 2021
  • Review provided by G2

What do you like best about the product?
The IB team members are very nice and have a lot of patience with training.
What do you dislike about the product?
That there is a lot of lack of functionality that limits you to actually make your workflow and job easier.
DAM system is too limited in backend customization, search and auto populating the search
What problems is the product solving and how is that benefiting you?
We can now search for images but still, there are limitations to that as well


    Accounting

Collaborative and flexible

  • August 18, 2021
  • Review verified by G2

What do you like best about the product?
Able to be fully-branded, looks great, works smoothly and will make our lives a lot easier.
What do you dislike about the product?
As an owner, there isn't much you can do in the initial stage when everything has to be updated by InteligenceBank. This means it can move quite slowly.
What problems is the product solving and how is that benefiting you?
No existing digital asset management system, so files are getting lost and licensing is causing issues. There's no library where everyone can view what's available, so this will be a great solution.


    Richard M.

IntelligenceBank DAM

  • August 17, 2021
  • Review verified by G2

What do you like best about the product?
Relatively easy to set up the software with the help of IntelligenceBank people. Once this was complete, we have been able to make the majority of the changes internally.
We have a very limited use case for the software, so training was not too much of an issue
Clean interface and good integration with InDesign
Being a small Australian-based company has allowed us to speak directly to the product team and enabled us to influence, to some extent, their roadmap - adding much-needed features in a timely manner.
What do you dislike about the product?
We have had some limited issues with the InDesign connecter - but thankfully, these have been resolved quickly with little fuss.
User adoption - not really a limitation of the system itself, more a by-product of internal process failings!
What problems is the product solving and how is that benefiting you?
We operate in multiple states around the country and previosuly images we relatively isolated to each operation. With the use of the DAM we have been able to socialise all images around the country.
In addition, using their API we have been able to auto-upload documents and testimonials that otherwise would have had to be manually uploaded - which tends to lead to backlocks and missed files.


    Automotive

IntelligenceBank is simple to use and manage.

  • August 17, 2021
  • Review verified by G2

What do you like best about the product?
We find that IntelligenceBank meets our unique business structure quite well. Has been flexible in modifications to make life easier.
What do you dislike about the product?
Continuous training of Dealers can be a chore, but not necessarily an issue of IntelligenceBank.
What problems is the product solving and how is that benefiting you?
We have used IntelligenceBank to provide a central space for our Dealer network to access up-to-date marketing and campaign assets.
Recommendations to others considering the product:
Consider the overall requirements of users. Use case greatly expanded as more users were onboarded.