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Graphic Designer
What do you like best about the product?
Customizable pages - lots of features can be added easily.
What do you dislike about the product?
The job tracking feature is a bit cumbersome - not very easy to follow and change.
What problems is the product solving and how is that benefiting you?
Our company brand assets in one place, as well as the templates that other people can use.
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Great system for marketing materials
What do you like best about the product?
I like the accessibility and sharing functionality of IntelligenceBank. As a marketeer, we want to share our messaging and creatives globally, and this software allows this to happen securely.
What do you dislike about the product?
I'm not too fond of the limited number of users
What problems is the product solving and how is that benefiting you?
We share marketing collateral across the globe, the ability to run multi-channel campaigns globally, and the ease of our Creative team updating and sharing new collateral. It is a simple piece of software that can do so much if you take the time to get to know it. We have multi-functional teams sharing their collateral - from Training teams, customer success, and senior leadership.
Simplicity
What do you like best about the product?
I find IntelligenceBank a very simple platform for managing my database of more than 300 Contractors. Being completely new to this type of administration role, the program was very easy to navigate and I felt confident after just a few days of use to explore more within the software. Many of my team of Contractors that use the database are time poor and not necessarily tech savvy, but it's very rare that I'm asked for help to utilise the system, as they also find it easy to use. Any issues that I have found, have been dealt with very quickly by the excellent IntelligenceBank Helpdesk team and always resolved to my satisfaction.
What do you dislike about the product?
I think the only thing that could be improved are some of the reporting functions. Allowing for more parameters to be applied to my reports would allow me to filter the information without the need for me to do it myself, after producing the report, saving time. Having said that, the reports are very easy to use and are produced in a format that is simple for me to edit.
What problems is the product solving and how is that benefiting you?
My main area of concern is ensuring that more than 300 Contractors are licenced with up-to-date permits, to complete the work that my business requires. The system allows me to set parameters for how often and when the Contractors receive notifications, and the method of communication. Automating all of this means that once I set these fields, I no longer need to worry about the follow-up. It happens in the background, allowing me to focus on other tasks.
Great software for all our DAM and Creative Operations
What do you like best about the product?
Acts as a brilliant asset management platform with several features that help search and sort through thousands of assets easier.
The new proofing system is a huge improvement from the previous iteration.
Support from customer service and the product teams who are constantly listening and making improvements to the platform.
The new proofing system is a huge improvement from the previous iteration.
Support from customer service and the product teams who are constantly listening and making improvements to the platform.
What do you dislike about the product?
Databases and the UI/UX around these are little clunky.
Search functions can sometimes be very slow,
Search functions can sometimes be very slow,
What problems is the product solving and how is that benefiting you?
Originally we've only used the asset management platform but since we've added the BrandHub portal, it helped streamline our Studio's workflow.
The custom pages help our users to access all the functions they need quickly.
The filters and tags help to search through thousands of files much more efficiently.
The custom pages help our users to access all the functions they need quickly.
The filters and tags help to search through thousands of files much more efficiently.
We love the DAM's robust tagging system and customizable interface
What do you like best about the product?
We are only using the DAM component right now and have been very happy with it overall. At the initial implementation, we were able to specify category filters unique to our industry and brand, and add and remove values ourselves for ongoing maintence. The organization system is flexible and the interface is intuitive. We were also able to work with the IB team to build a custom skin for the web interface that's just a nice extra touch.
What do you dislike about the product?
Our custom fields don't appear via free text search, rather you have to use the filtering system. The new facial recognition is an add-on feature and during our selection process, it was implied to be included when it launched. It can be slow to load assets, but I don't think any other system would do better given the file sizes we're working with.
What problems is the product solving and how is that benefiting you?
Our entire team can locate assets independently, organically, and at any time rather than relying on memory or another team member.
Great system with growing features
What do you like best about the product?
Easy document sharing, lots of integrations
What do you dislike about the product?
Some features aren't as intuitive as I'd like
What problems is the product solving and how is that benefiting you?
IntelligenceBank allows us to provide our independent sales organization with a one-stop-shop to find the most up-to-date product and company information, and the ability to share with their customers. Before IB, we struggled with finding a channel to share information - this tool has enabled our sales organization to work more independently. This also provides a channel to share photography which has previously been difficult. From a marketing perspective, the operations side also helps me keep an organized database of marketing-related requests and briefs.
Great platform for digital asset management
What do you like best about the product?
The create alias feature is best - I use it all the time.
What do you dislike about the product?
That folders are a different tab to files - easily overlooked
What problems is the product solving and how is that benefiting you?
Sharing our digital asset library with internal and external people and companies
Recommendations to others considering the product:
IntelligenceBank is a great platform that is supported in Australia. Just check started as grow it as your needs change.
Solid brand management platform
What do you like best about the product?
It's easily customisable with endless options.
What do you dislike about the product?
It can be slow in loading assets and searching.
What problems is the product solving and how is that benefiting you?
Single source of truth for brand assets. Assets can be tagged easily and categorised.
Efficient and Easy management of data
What do you like best about the product?
Intelligence Bank is a super-efficient and easy-to-use platform for sharing and transferring data to my clients. It gives me the confidence of security and ease of connectivity without any hassle.
What do you dislike about the product?
There is not really anything that springs to mind in a negative light for IB.
What problems is the product solving and how is that benefiting you?
Distribution of Digital Assets from one central platform to many different business units within client companies with ease. To be able to send out all the necessary data from one platform to designated recipients is fantastc.
Easy to use and customise
What do you like best about the product?
Online approvals of documents, alerts, registers replace spreadsheets, linking across modules, capability to integrate with Power BI. This is system is very customisable and easy to set up and use. The customer support is the best I have ever experienced both with knowledge and response time.
What do you dislike about the product?
The biggest negatives are 1. missing the integration with Microsoft Office for online editing, 2. Register module missing a "Master" register capability to collate information from multiple registers. Other issues are lack of visual features eg. graphing of data in Data Reports. Dashboards feature is underdeveloped, compliance calendars do not function like a google calendar (eg. no reminders are sent on events).
What problems is the product solving and how is that benefiting you?
This software has enabled us to digitalise our ISO9001 certified QMS as a result, it has been easy for integrating QMS into operations, therefore, minimising non-conformances and risks to compliance. The use of this system has streamlined processes increasing efficiencies with audits, document reviews and approvals and record keeping.
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