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Best in the business
What do you like best about the product?
Integrated and intuitive dashboard. Well designed where the high level end user was in mind.
What do you dislike about the product?
Druva works well and there is no issues.
What problems is the product solving and how is that benefiting you?
All of our office365 mailboxes, OneDrive and sharepoint are being backed up, including Salesforce.
Recommendations to others considering the product:
Druva is to cloud backup like Amazon is to online sales. It is the new standard of how backups should be along with amazing customer service.
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Senior Manager of Infrastructure
What do you like best about the product?
The cloud dashboard makes it easy to manage files.
What do you dislike about the product?
Nothing comes to mind. The software is great and easy to use.
What problems is the product solving and how is that benefiting you?
We are able to backup client PCs without issue.
Fantastic way to backup Office 365
What do you like best about the product?
Ease of use. If you are old school, you will know how hard it has been to keep backups up to date. There usually all kinds of little errors that make your backups fail, I haven't had that issue with Insync. Any time I have had to restore it worked properly with no issues.
What do you dislike about the product?
I have had some issues backing up large Sharepoint libraries. I put a ticket in with Druva and worked with them on a resolution, but Druva never got back to me on a fix. I ended up splitting up those large Sharepoint sites into smaller sites and that fixed the issue.
What problems is the product solving and how is that benefiting you?
I need off site continuous backups for Office 365, and this checked all of my boxes. The product is easy to use and should feel familiar to anyone who has used SaaS products.
I can finish counting sheep at night..................
What do you like best about the product?
Peace of mind. I was slow to adopt to "cloud" solutions, but it has been great thus far.
What do you dislike about the product?
The interface was a little tricky at first to figure out between insync an phoenix interface at first.
What problems is the product solving and how is that benefiting you?
I also have a VEEAM solution in play for my backup and replication to my co-lo and I have come to realize that Phoenix is a much more cost effective solution.
safety support specialist
What do you like best about the product?
the fact that I know my data is backed up and safe whenever I need it. There have been occasions in the past where my internal files became corrupt or deleted on accident. I did not have a backup system set up. But, with Druva I know that my work is safe as long as I back it up.
What do you dislike about the product?
I have not had any issues with Druva at this time. But if I do, I know that I can contact the tech support directly or through the bot.
What problems is the product solving and how is that benefiting you?
Ever since I started working from home, there have been times when I have internet issues. The minute that I get back online I make sure to back up my work on Druva. Just in case I don't get to upload it on google drive.
Recommendations to others considering the product:
Make sure to add it to your favorites
Seamless transition to cloud based backup
What do you like best about the product?
How easy it was to set up to very quickly get our Office 365 system and all email accounts backed up. The onboarding for servers was also painless.
What do you dislike about the product?
The time it takes to back up some of our servers, our large data stores are not completing in the necessary window. This is just for initial backup, but we would like to see a progress bar or something indicating how far along it is on the initial backup so we know based on the current window, it will take x number of windows to complete the initial backup of the system.
What problems is the product solving and how is that benefiting you?
We lacked backup of our Office 365 environment and with the adoption of MS Teams we needed something to protect the documents being placed in the online system. We have also been struggling with backing up some of our data servers because every snapshot would do a full backup due to how the files save into the system. We had different systems for backup based on office size. Druva allowed us to consolidate the backup into one product that is very easy to manage.
Recommendations to others considering the product:
Do the POC and see if it will work for your workloads. The ease of install and management was what put Druva over the top.
Great first experience
What do you like best about the product?
The UX is good, since if errors occur, you receive an email with a link to documentation.
What do you dislike about the product?
Some of the terminology is not precise, but that may come with using the product more.
What problems is the product solving and how is that benefiting you?
Druva has helped making backups simple and easy.
Druva Phoenix from School Distric aspect
What do you like best about the product?
One of the best parts of working wth Druva Pheonix was (not lying) Pre-Sales. When I was shopping around I had three candidates (one being Druva) and won the bid. Why did they win. PRICING was so attractive for a school setting and the company understood my needs in a district with limited funding. They were so creative they gave more functions to allow the migration to happen on our terms. Lastly, the Pre sales engineer assisted (literally hand held) how to setup and made sure all aspects were covered. This is stellar service in it self! As for the product it just works!
What do you dislike about the product?
At first I did not care for the CREDIT model. Now that I have been partnered with Druva for almost two months, I have a much better understanding how this works. Sometimes talking to support can be challenging since they are over sea, but that is nothing new to cry about when in IT.
What problems is the product solving and how is that benefiting you?
One issue I had with my last Backup solution was DR stand up. Even though I am still in the infancy of my Druva solution I do plan to utilize the AWS spin up in the cloud.
Recommendations to others considering the product:
I would recommend incorporating another package with the AWS side. Now have the customer have to spnin up a AWS account blah blah blah.....Currently because funding was not available for DR during pre-sales we had to opt out) I'm sure Druva has something up their sleeve (I hope) : )~
Great service, easy to set up & manage
What do you like best about the product?
Customer support is very fast and very knowledgeable, they were able to quickly answer any of my questions, and no hassles or jumping through hoops to try to get an answer. Console is straightforward and easy to use, and easy to become familiar with. Setting backup schedules is very simple--seems almost too simple. I also like the reports that are emailed regularly without having to manually run them
What do you dislike about the product?
Nothing so far! We've been using it for 7 months and so far are very satisfied
What problems is the product solving and how is that benefiting you?
love the automatic backups--it does what it's supposed to do without constant fussing over it. Easy to verify backups as well
Great product and knowledgeable support
What do you like best about the product?
The speed the backups are taken really amazes me. Not sure how they do this but backups are taken quickly and silently. No user interaction needed after setting it up.
What do you dislike about the product?
Some features or options can be a bit hidden and need a few clicks to get to.
What problems is the product solving and how is that benefiting you?
This solved out onsite and offsite backup in one go. No need to take double backups to secure the data outside of our office and it runs extremely quick.
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