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Interplay

Interplay | 1

Reviews from AWS Marketplace

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External reviews

14 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Cesar M.

Less is more: when customer feedback is turned into insights

  • April 13, 2022
  • Review provided by G2

What do you like best about the product?
We like the "less is more" approach where a user can give us feedback by answering a single question. Of course, the question should target the main concerns about the product or service, like, "why did you decide to cancel your subscription" and offer the 3 top reasons users cancel the plan.
It's mobile-first, which means you can fit the experience to your mobile audience.
What do you dislike about the product?
Pricing may need some adjustment, the $25 plan won't let you send email surveys and that's a "must-have" in most entry-level plans. Other than that, I think the pricing is right. Maybe a $10 or $15 plan can really entice more people to try the software. Let me tell you: once you see HOW EASY is to implement this solution in a codeless way... game over, you're subscribed.
What problems is the product solving and how is that benefiting you?
We need to check our blind spots. Our users are perfect for that.
We have a small team, so every new feature we develop must have some level of acceptance. We can "field test" ideas we have and check if they have acceptance by our top users.
Recommendations to others considering the product:
You should have your developers on board: they are the ones who will need the insights, they are the ones who can help you create the questions to unlock that valuable knowledge.


    Emerson S.

Simple, gets the job done

  • November 27, 2019
  • Review provided by G2

What do you like best about the product?
This software is a simple solution for your needs.
What do you dislike about the product?
Sometimes the features do not quite work as expected.
What problems is the product solving and how is that benefiting you?
Collecting information.


    Translation and Localization

Iterate Review

  • November 26, 2019
  • Review provided by G2

What do you like best about the product?
The software was very conducive to working within development teams.
What do you dislike about the product?
The Graphical User Interface could be better looking.
What problems is the product solving and how is that benefiting you?
Communication and teamwork, the tool did a great job in bringing it all together.
Recommendations to others considering the product:
Great platform and easy to use. I would highly recommend it.


    Apparel & Fashion

Awesome Survey system

  • October 28, 2019
  • Review provided by G2

What do you like best about the product?
I love Iterates one click embed surveys directed into emails maximizing response rate. And put you directly in touch with website visitors to learn how change change for the best using opinions provided.
What do you dislike about the product?
Nothing at the moment, this survey strategy works every time and it's really easy
What problems is the product solving and how is that benefiting you?
To understand how clients feel, what they really like or want or how they want it! With the aim to satisfy them.
Recommendations to others considering the product:
The best way to Learn about your customers and it's price friendly