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External reviews

103 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Samuel H.

Teleport makes supporting remote sites easier and more secure

  • January 16, 2024
  • Review verified by G2

What do you like best about the product?
Generally speaking, it just works. They are actively maintaining and developing new features.

It makes securely accessing systems and apps inside (many) private network sites WAY easier and with a really nice user interface ( not just the Web UI).
What do you dislike about the product?
Documentation is sometimes a challenge to find, but their Slack channel is quite active and supportive (both official Teleport and the user community).
What problems is the product solving and how is that benefiting you?
Teleport is allowing us to implement easier access to resources inside (many) remote, private network locations with a better UI and no more VPN headaches.


    Computer & Network Security

Powerful & elegant bastion solution

  • November 23, 2023
  • Review verified by G2

What do you like best about the product?
Once you assimilated the teleport learning curve, Teleport is quite easy to deploy and maintain.
It offers very efficient bastion solution to access your systems wherever they are, including demilitarized zones (as long as there is a gateway to go out of course).
The trusted cluster feature is also a killer feature in our use-case as it allows to connect different clusters and control them in an unified way.
Also, the ability to reverse-proxy web apps and access them through Teleport allow us to provide a fully secured, 0-trusted access to internal apps not necessarily designed with best-practices regarding cyber security (if you know what I mean...). It's even possible to delegate authn & authz to Teleport using JWT tokens and so on !
What do you dislike about the product?
The role managment, which is a central feature in Teleport, can be touchy to manage, especially while roles and cluster size is growing. The WebUI also miss some customization features. For example I'd like to configure hwo much assets are displayed in a page, or some customized views with specific filters...
What problems is the product solving and how is that benefiting you?
Teleport offers us a 0-trusted platform to access our assets in a secure way.Somewhat a bastion, but nicer


    Corey W.

Has been overall positive.

  • November 23, 2023
  • Review verified by G2

What do you like best about the product?
The number of integrations and resources I can manage with teleport.
What do you dislike about the product?
Missing SSO and access request in the community version.
What problems is the product solving and how is that benefiting you?
I can now manage local resources with one tool. Also I am able to use Telport as a proxy for my local services that I do not want fully publically facing.


    Peter N.

Teleport saves me hours each day and makes things SO much more secure.

  • November 20, 2023
  • Review verified by G2

What do you like best about the product?
I am running this self hosted. The setup is easy, the product is actively developed and just works.

The support forums are awsome and the help is always on the money.

I use the product daily and only use a fraction of its features at the moment but will be increasing that over time. It works so well with all of my infrastructure.
What do you dislike about the product?
The release cycles can be quick, but that's OK.
What problems is the product solving and how is that benefiting you?
It removes the need for me to run a bastion server and punch holes in firewalls.


    Aryan P.

Amazing Experience, great infrastrucutral help for the resource managements and platform actions

  • November 18, 2023
  • Review provided by G2

What do you like best about the product?
Networking Opportunities, Threat and cluster Security, Open Sorce as a result of which a lot of more students and technical writers as well liek me are coming forward to contribute in it and get to knwo more about its infrastructure, functionslity and future reliability & then the Slack Teleport Community breaks all the bridging gap of communication between the developer team and the suers, customers nad the students who want to learn more about it
What do you dislike about the product?
Most of the folks and me myself is also very inpressed by its services and utilization but many of the folks sometimes find some problems related to the documentations and Update freequency, although i haven't find em much of the time but many of em' have said to find it sometimes otherwise for most of the time it runs smoothly
What problems is the product solving and how is that benefiting you?
By offering a centralized system for managing user identities, integrating with existing identity providers like for cloud-based identity services to leverage existing user management systems streamlining the onboarding and offboarding processes & ensuring that access is granted.


    Computer Software

Best user experience, ease of implementation

  • November 04, 2023
  • Review verified by G2

What do you like best about the product?
Extremely easy to deploy and manage (ease of implementation), provides almost all the features we need out-of-the-box, very good perfermance comparing to other products in the market, low infra cost, very good customer support, UI is sleek, end users love it!
What do you dislike about the product?
1. If Teleport can expose some monitoring dashboards to customer admins (e.g. Total number of logins in a day/month/year, number of failed logins in a day/month/year, number of failed host/app/k8s/desktop connectivities in a day/month/year, user geography, connectivity latency based on user geography, etc.)
2. If Teleport can build in integration with 3rd party ticketing/workflow systems like ServiceNow for access request/approval
What problems is the product solving and how is that benefiting you?
Provide PAM solution in our Cloud environment for end users to securely access production and non-production systems with streamlined user experience while meets the rigorous multi-national security standards.


    Hospital & Health Care

Teleport has allowed us to streamline easy access to company infrastructure

  • October 23, 2023
  • Review verified by G2

What do you like best about the product?
What we (and our users) like best about Teleport is that it unifies discovery of resources and actual access to it in one unified platform that is cloud agnostic and works the same for all (supported) services.

In our regulated industry, being able to set review-based access policies, and being able to do session recording/replay are major strong points as well.
What do you dislike about the product?
We operate on Microsoft Azure, which until recently (Teleport release 14.x) got very little support compared to AWS and GCP. In addition, the Kubernetes operator and Helm chart for Teleport (when not using the hosted/cloud product), while not terribly bad, could be better, especially around how secrets are managed/injected.
What problems is the product solving and how is that benefiting you?
It unifies discovery of resources and actual access to it in one unified platform that is cloud agnostic and works the same for all (supported) services.

In our regulated industry, being able to set review-based access policies, and being able to do session recording/replay are two other problems that Teleport helps us solve.


    Akshat J.

Teleport: A Comprehensive and User-Friendly Access Plane for Modern Infrastructure

  • October 21, 2023
  • Review verified by G2

What do you like best about the product?
- Unified access across all Infrastructure

- Zero trust Security Model

- Ease of Use

- Comprehensive Auditing and Logging

- Wide range of Integrations

- Customer Support
What do you dislike about the product?
- Learning Curve

- Mobile Experience

- Customization
What problems is the product solving and how is that benefiting you?
Complexity: The current day technological infra-structure consists of very many types of resources and they are sourced from numerous vendors. This is much more work than controlling accesses to all these sources. With teleport, companies have one point where they can control all the infrastructure resources with lower risks of mistakes made by people.

Security: Modern infrastructure cannot be sufficiently protected using traditional access control methods like passwords. To this end, teleport offers several security functions like the one time passwords, restricted access, and constant surveillance that facilitate improvement in the quality of an organization’s IT infrastructure.

Compliance: There are numerous compliance requirements that organizations have to do regarding access controls. Teleport will assist organizations in fulfilling the stipulations by offering audit trails and logs, and compliance reports for demonstration purposes.


    Ayham J.

PAM Solutions for SDAIA

  • October 15, 2023
  • Review provided by G2

What do you like best about the product?
Custom development for the PAM
Transperency
What do you dislike about the product?
The references in the MENA
existance in KSA
What problems is the product solving and how is that benefiting you?
CLoud PAM


    Ketan P.

clustering and high availability is still need lot is architectural overhaul.

  • October 14, 2023
  • Review provided by G2

What do you like best about the product?
Easy to implement, It does great job on session recordings and user access management.
What do you dislike about the product?
Creating minimalistic cluster across different environments is still a huge pain, specially using multiple agent and initial token for registering agent is not well designed. on-premise data in mix architecture not well thought.
What problems is the product solving and how is that benefiting you?
It help us audit the user activity to meet compliance requirements