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External reviews

104 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Ketan P.

clustering and high availability is still need lot is architectural overhaul.

  • October 14, 2023
  • Review provided by G2

What do you like best about the product?
Easy to implement, It does great job on session recordings and user access management.
What do you dislike about the product?
Creating minimalistic cluster across different environments is still a huge pain, specially using multiple agent and initial token for registering agent is not well designed. on-premise data in mix architecture not well thought.
What problems is the product solving and how is that benefiting you?
It help us audit the user activity to meet compliance requirements


    Simon H.

A safety net for your business

  • October 13, 2023
  • Review provided by G2

What do you like best about the product?
The ability to shield our infra through a single, secure jump box is a great feature. Having the option to audit users in such a precise way has the greatest potential benefits for our business. The documentation is really well put together and I am confident the team at Teleport will continue to develop new useful features in the future.
What do you dislike about the product?
The platform requires tremendous buy-in from your stakeholders. This can't really be helped, but some supporting literature to help nudge key people would be great.
What problems is the product solving and how is that benefiting you?
Teleport provides a broad, safe bastion to control user access and control. The ability to review other developers changes is the most exciting ability. We are looking at deployment in the near future.


    Dave M.

Teleport is enabling us to reach FedRAMP regulations

  • October 13, 2023
  • Review verified by G2

What do you like best about the product?
The environments we currently have the Teleport service deployed in, are heavily reliant on AWS resources. With this being said, the Teleport application has numerous AWS integration features, that have enabled automated process around infrastructure discovery, inventory, and interaction. Having these key features at our hands, has increased overall environment insight and productivity.
What do you dislike about the product?
There was a slight learning curve, when running the services in FIPs mode, and deploying the solution in a GovCloud environment. Seems theres limited documentation on doing this successfully.
What problems is the product solving and how is that benefiting you?
Teleport has enabled us to check many of the boxes, in regards to FedRAMP readiness, regulation, and compliancy. Providing out of the boxes FIPs mode, has added an increase advantage for the team, and the Cisco Defense Orchestra Org.


    Government Administration

Teleport review

  • October 13, 2023
  • Review provided by G2

What do you like best about the product?
Ease of permitting SSO-authenticated personnel access to systems. In addition, the Teleport support staff have always been friendly and knowledgable.
What do you dislike about the product?
The frequency of releases. I would like to see an LTS branch that has fewer updates (security patches only, perhaps).
What problems is the product solving and how is that benefiting you?
A one-stop solution to permitting SSH access to remote systems.


    Alexander C.

Win-win of increased security and productivity

  • October 13, 2023
  • Review verified by G2

What do you like best about the product?
Teleport has rendered access to our internal resources significantly more secure. Also, the user experience has improved, leading to higher productivity for our developers.
What do you dislike about the product?
The configuration of access control lists can be tedious as we base it on groups that are set externally by our SSO and the labels on our internal resources. As they are both out of our direct control they sometimes become out of sync and require maintenance.
What problems is the product solving and how is that benefiting you?
Teleport provides a system of access logs of our internal resources. These are then centralised in a log management tool for ease of analysis and record keeping. This helps us achieve certain compliance requirements that are set out in various security standards.


    Daniel B.

Easy Access

  • October 13, 2023
  • Review verified by G2

What do you like best about the product?
Integrating with SSO allows us to easily manage access to resources and database
What do you dislike about the product?
The auditing functions could do with some enhacements
What problems is the product solving and how is that benefiting you?
With a complicate architecture and varying levels of environment access, Teleport lets us clearly define access.


    Government Administration

Earlier days - doesn't seem completely lined up

  • October 13, 2023
  • Review provided by G2

What do you like best about the product?
The additional secuitry it has added to the estate
What do you dislike about the product?
Its website ux is difficult, it doesn't seem completly intuatative, there seems to be loads of features that even though we have a licence and are in earlier days of that we don't have - feels a little more like trying to make money over a good experience
What problems is the product solving and how is that benefiting you?
SSH key sharing (the issue at the movement is we don't have many people using it which doesn't make it look like the most cost effective solution for the organisation. I worry adoption will be too slow and the real benefits would be gained as it will be pulled


    Leisure, Travel & Tourism

love the versatility

  • October 13, 2023
  • Review verified by G2

What do you like best about the product?
Teleport Connect - its easy to use, handy and replaces some of the tools that I use day to day

Setup and upgrade is also easy and the HA implementation works great.

keeps getting better every version upgrades and customer support is responsive
What do you dislike about the product?
implementation requires some patience and digging around to get it up and going but once it is setup, its easy to manage. Docs could be better with more diverse examples
What problems is the product solving and how is that benefiting you?
Centralized and audited access . replaces 1 or more tools used when accessing a resource. Secured access to resources


    Chandranil R.

We been evaluating this product for our bank. , POC IS ON K

  • October 12, 2023
  • Review provided by G2

What do you like best about the product?
Dodge attack by reacting to them without needing physical need .
What do you dislike about the product?
Amount of time it takes may vary depending on user
What problems is the product solving and how is that benefiting you?
High speed capacity, point to point


    Adam S.

Perfect solution for zero trust access

  • October 12, 2023
  • Review verified by G2

What do you like best about the product?
Teleport has been quick to setup, while giving us confidence in improving security across our platform.
The Teleport customer service and community is often quick to assist, and they're generally always on top of feature requests and ensuring they're supporting the most recent technologies within their intergrations.
What do you dislike about the product?
OIDC is behind the enterprise tier, given the nature of the product, this should be something avaliable by default across all tiers.
What problems is the product solving and how is that benefiting you?
A single secure dashboard that exposes various internal services that have no authentication. And allowing RBAC type permissions to various endpoints (such as RDBMS) with clear audit history.