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External reviews

97 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Hospital & Health Care

Teleport has allowed us to streamline easy access to company infrastructure

  • October 23, 2023
  • Review verified by G2

What do you like best about the product?
What we (and our users) like best about Teleport is that it unifies discovery of resources and actual access to it in one unified platform that is cloud agnostic and works the same for all (supported) services.

In our regulated industry, being able to set review-based access policies, and being able to do session recording/replay are major strong points as well.
What do you dislike about the product?
We operate on Microsoft Azure, which until recently (Teleport release 14.x) got very little support compared to AWS and GCP. In addition, the Kubernetes operator and Helm chart for Teleport (when not using the hosted/cloud product), while not terribly bad, could be better, especially around how secrets are managed/injected.
What problems is the product solving and how is that benefiting you?
It unifies discovery of resources and actual access to it in one unified platform that is cloud agnostic and works the same for all (supported) services.

In our regulated industry, being able to set review-based access policies, and being able to do session recording/replay are two other problems that Teleport helps us solve.


    Akshat J.

Teleport: A Comprehensive and User-Friendly Access Plane for Modern Infrastructure

  • October 21, 2023
  • Review verified by G2

What do you like best about the product?
- Unified access across all Infrastructure

- Zero trust Security Model

- Ease of Use

- Comprehensive Auditing and Logging

- Wide range of Integrations

- Customer Support
What do you dislike about the product?
- Learning Curve

- Mobile Experience

- Customization
What problems is the product solving and how is that benefiting you?
Complexity: The current day technological infra-structure consists of very many types of resources and they are sourced from numerous vendors. This is much more work than controlling accesses to all these sources. With teleport, companies have one point where they can control all the infrastructure resources with lower risks of mistakes made by people.

Security: Modern infrastructure cannot be sufficiently protected using traditional access control methods like passwords. To this end, teleport offers several security functions like the one time passwords, restricted access, and constant surveillance that facilitate improvement in the quality of an organization’s IT infrastructure.

Compliance: There are numerous compliance requirements that organizations have to do regarding access controls. Teleport will assist organizations in fulfilling the stipulations by offering audit trails and logs, and compliance reports for demonstration purposes.


    Ayham J.

PAM Solutions for SDAIA

  • October 15, 2023
  • Review provided by G2

What do you like best about the product?
Custom development for the PAM
Transperency
What do you dislike about the product?
The references in the MENA
existance in KSA
What problems is the product solving and how is that benefiting you?
CLoud PAM


    Ketan P.

clustering and high availability is still need lot is architectural overhaul.

  • October 14, 2023
  • Review provided by G2

What do you like best about the product?
Easy to implement, It does great job on session recordings and user access management.
What do you dislike about the product?
Creating minimalistic cluster across different environments is still a huge pain, specially using multiple agent and initial token for registering agent is not well designed. on-premise data in mix architecture not well thought.
What problems is the product solving and how is that benefiting you?
It help us audit the user activity to meet compliance requirements


    Simon H.

A safety net for your business

  • October 13, 2023
  • Review provided by G2

What do you like best about the product?
The ability to shield our infra through a single, secure jump box is a great feature. Having the option to audit users in such a precise way has the greatest potential benefits for our business. The documentation is really well put together and I am confident the team at Teleport will continue to develop new useful features in the future.
What do you dislike about the product?
The platform requires tremendous buy-in from your stakeholders. This can't really be helped, but some supporting literature to help nudge key people would be great.
What problems is the product solving and how is that benefiting you?
Teleport provides a broad, safe bastion to control user access and control. The ability to review other developers changes is the most exciting ability. We are looking at deployment in the near future.


    Dave M.

Teleport is enabling us to reach FedRAMP regulations

  • October 13, 2023
  • Review verified by G2

What do you like best about the product?
The environments we currently have the Teleport service deployed in, are heavily reliant on AWS resources. With this being said, the Teleport application has numerous AWS integration features, that have enabled automated process around infrastructure discovery, inventory, and interaction. Having these key features at our hands, has increased overall environment insight and productivity.
What do you dislike about the product?
There was a slight learning curve, when running the services in FIPs mode, and deploying the solution in a GovCloud environment. Seems theres limited documentation on doing this successfully.
What problems is the product solving and how is that benefiting you?
Teleport has enabled us to check many of the boxes, in regards to FedRAMP readiness, regulation, and compliancy. Providing out of the boxes FIPs mode, has added an increase advantage for the team, and the Cisco Defense Orchestra Org.


    Government Administration

Teleport review

  • October 13, 2023
  • Review provided by G2

What do you like best about the product?
Ease of permitting SSO-authenticated personnel access to systems. In addition, the Teleport support staff have always been friendly and knowledgable.
What do you dislike about the product?
The frequency of releases. I would like to see an LTS branch that has fewer updates (security patches only, perhaps).
What problems is the product solving and how is that benefiting you?
A one-stop solution to permitting SSH access to remote systems.


    Alexander C.

Win-win of increased security and productivity

  • October 13, 2023
  • Review verified by G2

What do you like best about the product?
Teleport has rendered access to our internal resources significantly more secure. Also, the user experience has improved, leading to higher productivity for our developers.
What do you dislike about the product?
The configuration of access control lists can be tedious as we base it on groups that are set externally by our SSO and the labels on our internal resources. As they are both out of our direct control they sometimes become out of sync and require maintenance.
What problems is the product solving and how is that benefiting you?
Teleport provides a system of access logs of our internal resources. These are then centralised in a log management tool for ease of analysis and record keeping. This helps us achieve certain compliance requirements that are set out in various security standards.


    Daniel B.

Easy Access

  • October 13, 2023
  • Review verified by G2

What do you like best about the product?
Integrating with SSO allows us to easily manage access to resources and database
What do you dislike about the product?
The auditing functions could do with some enhacements
What problems is the product solving and how is that benefiting you?
With a complicate architecture and varying levels of environment access, Teleport lets us clearly define access.


    Government Administration

Earlier days - doesn't seem completely lined up

  • October 13, 2023
  • Review provided by G2

What do you like best about the product?
The additional secuitry it has added to the estate
What do you dislike about the product?
Its website ux is difficult, it doesn't seem completly intuatative, there seems to be loads of features that even though we have a licence and are in earlier days of that we don't have - feels a little more like trying to make money over a good experience
What problems is the product solving and how is that benefiting you?
SSH key sharing (the issue at the movement is we don't have many people using it which doesn't make it look like the most cost effective solution for the organisation. I worry adoption will be too slow and the real benefits would be gained as it will be pulled